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based on 31039 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet seemed cleaner than other times we have had it done. The representative was very nice and friendly.
Love the no chemical clean feel to the carpet and the knowledgable technician who came to our house.
Our carpets really seem clean. The fist time we had Zerorez, you were able to get out stains that other cleaners were not able to remove. We also like the good prices with the three room promotions. We used a KSL promotion this time and felt like we got a good deal.
Price matched my other quotes.
I am thrilled with the effeciencey of the work and the ability to remove stains in such a short anount of time. I had my house cleaned and then a gift to my friend First name removed to have her house cleaned. The workers were pleasant and tidy and couldn't have been nicer. However, I did not receive an e-mail concerning the work completed at 19786 wyngate park drive in south jordan. Thank you, Tawnya Stephens
He showed up on time and did the job very well. He explained exactly what he was doing and how best to maintain my carpets.
The carpet looks great and we appreciate it!
Zerorez service is quick and efficient. The carpet smells clean and looks great afterwards. I was wanting to replace my carpet downstairs, but after Zerorez, the carpet looked so clean that I didn't need to replace it. The two techs that have come out to clean my carpets have been polite and clean cut. Thanks for such great service!
I liked that there is no soaps involved and that everything comes out looking like new.
Didn't leave crusties
the smell.
The product used smells clean and fresh and David did a terrific job!
Great care in my carpet cleaning. I also like the non-residue and it does not smell like chemicals
I have already recommended you to my friends and family. I know of one friend on Osmond Lane, who has already made an appointment with your company. David, your employee was friendly and knowledable about carpet and the fabric on the couches. He did an excellent job on the white couches and chair. They have never look this good since they were new. He really took his time and did not skimp on time or effort. He was good to explain everythng and give us hints on the care of our carpets and furniture.
The carpets look fantastic! They look much better than I ever thought they would. The technician was so respectful, friendly and very helpful! I would want him, I believe his name was Jarom, to clean my carpets again. I am so pleased!
The cleaning was amazing...I really thought my carpets would never look this good. The technicians were professional and I felt very comfortable with them in my home. I am more then thrilled!
safe, green, no chemicals, great service, friendly, on time, courteous
When I let you know that I was not happy with the first cleaning your technician came again and pretty well fixed the problem. The fact that I had to move my furniture and replace it the second time was not appreciated.
I think you do a very good job of cleaning carpets. You were able to remove some stains that I hadn't been able to remove.
Looks great, smells great. Price was reasonable.
My carpets look like new. There is no smell. The technician was on time and took great care to put guards to save my furniture from damage with the hoses. He was able to get out some dried on nail polish.
no soap left in carpet. Young man who did the work was very nice and he worked hard and fast to get done. I also liked that he called to tell us exactly what time he would be here.
I was skeptical but you met my expectations. Thank you Zero Rez.
It has been 2 weeks since the carpet was cleaned and the high traffic areas look as bad as before we had them cleaned
Didn't get all the spots off the couch. Not being rude but, I think the carpet that was cleaned upstairs looks worse now than it did before it got cleaned.
Your telephone staff as well as onsite personnel are professional, prompt and thorough. I have given you some very tough challenges and you have always met my expectations and more.
I AM VERY SENSITIVE TO CHEMICALS - I DO REALLY WELL AFTER YOUR ORGANIZATION CLEANS MY CARPETS AS OPPOSED TO OTHER CARPET CLEANING COMPANIES.
I loved the stone cleaning. It was heavenly to have it so clean and new looking.
No chemical smells
I do feel the type of cleaning Zerorez does -- works!
I was mainly dissatisfied with the length of drying time. He said it would dry in 4-6 hours. He left my house around 10:30 and parts of my carpet (with windows cracked open and decent breeze) were still damp around 6:00 that evening! I lowered my thermostat and cracked all the windows for lots of hours. It was very cold for a long time and still had damp carpet. No area was dry after 6 hours. The guy was very nice and I am happy with the cleaning.