What our clients think of us!

I like the machine and the service man who was sent here.

Professional, friendly service. Excellent work, job well-done.

I wish I had been given an accurate service amount. I had clearly explain my pet issues and there was no mention of the added fee per area to deal with it. My bill was twice as much as I had planned on. Also after drying, I still see some yellow stains on the carpet in the TV room.

I'm not used to having to move furniture or vacuming beforehand. Most other carpet cleaners are willing to move furniture (the moveable stuff--not huge entertainment centers, etc.). Also, I had them take my wool area run to "wash." What I was not happy about was having to pay the full fee upfront. You now have my $800 wool run plus a $200 cleaning fee, and I didn't have any kind of receipt until it was emailed. I would have okay with paying half up front and the other half when it was returned. I don't even have an approximate return date in writing.

Other than that I am extremely happy with the results of the carpet cleaning.

I like the service we get and the value for the price is the best around. Always professional and know their product without being pushy

The carpet was cleaned at about 10:30 in the morning.
It was still "damp" at 9:30 at night??

The cleaning was good, the carpets are old and most spots came out.

The concern I had was that I am a landlord and needed you to contact the tenant in scheduling the appointment and letting the tenant know when you would be there. I was called three times about the appointment and each time had to tell the person to call the tenant.

The other concern was I was charged the wrong promotion price and had to call in to get credited back the difference.

More presise spot/stain removal

safely cleans my carpet without harsh chemicals

My carpets feel really clean and my house smells clean.
Very polite and respectful carpet cleaners.

I like that there is no residue left in the carpet. My carpets looked wonderful after having been cleaned. I appreciated the way the technician took the time to explain what was going to happen.

Clean carpets, nice technician!!

The special price was the incentive. The clean carpet was the icing on top.

I like the way my carpet was cleaned, how the technician explain about your water and how professional he was.

truck mounted powerful cleaning - great hardworking friendly employees - not pushy - don't try to upsell you.

The areas of my rug that had every day dirt from use are now orange. It looks much worse now than it did before it was cleaned. I would like to have someone come take a look at it, and at least get the orange color out.

That you don't use soap. Also that you are no to expensive.

Rick was very courteous from the beginning by asking about the best place for him to park while he worked and all of the way through his work. He did a good and thorough job. I like the fact that there is no odor to your products as I am very sensitive to odors. I have already recommended you and Rick to others in the neighborhood.

I like that they don't leave chemicals and a lot of water behind. My carpets dried quickly and it felt good to know that the steam would kill some of the germs in my carpet. I recently had a baby and I know she will soon be spending a lot of time on the floor playing.

I truly loved the gentleman who came out and cleaned our carpets. I was worried being the last house of the day for him that he might not do a good job or be very friendly but he was so nice. I was slightly bugged with paying for the pet treatment in one of my bedrooms and to go back to the same area after he treated it (2 days later) and smell the same stench. Other then that I was very happy. But the reason why i got my carpets cleaned was for this one section of carpet that smelled like pee and it's still there.

We like the fact that you use products that leave no residue in our carpets. The job that you recently did on our kitchen tile turned out great. The tile looks 100% better. We will definitely use your services again. Thanks.

We like that our carpets seem to stay clean longer - the no residue.

Carpets are very very clean and soft. No chemical odor. Dry relatively quickly. Excellent stain removal - no reappearance of previous stains, even after 2 years. Tile and grout are really clean with no stickiness. Equipment, hoses etc are clean, technicians are careful not to "overspray" on walls or furniture. Technicians get right to work and work steadily and efficiently. Thank you Zerorez!

They got out many spots that I was unable to get out with our rug cleaner. Very happy with my clean rugs!

The professional and friendly demeanor of the service people; the effectiveness of the cleaning system; the relatively short dry time; the environmentally friendly nature of the process.

good gob

I was so impressed with the service given. Rick came to my house and explained everything. My rugs are the cleanest they've ever been and the stairs look like new. Thanks Rick.

Laura Hill
West Jordan

Rick came in found out what was wanted and needed, did the job very well and cleaned up after he was finished. He was courteous and professional. We were very happy with his work.

The service was great, but the price was a bit steep.

Staff were friendly and efficient and my carpets look wonderful and they stay clean and dry quickly.