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based on 31155 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
made my old carpet look much better without strong smells
Jordan was very courteous and helpful with my questions
Fast, friendly and thorough. Our filthy carpet almost looks brand new. Some very stubborn stains on our ottoman were also removed, thank you!
Very thorough, fast, and courteous. Excellent results.
I had my carpet cleaned and my tile cleaned and sealed last week, and it looks wonderful. My home feels clean and fresh. I am interested to see how it looks in the weeks and months to come concerning not using soaps.
Your staff from my first phone call to the handshake good bye was courteous and helpful. I feel that I got a fair and honest deal and a well done service.
Thank you.
Latest technology. Clean service. Many-faceted service. Mike Miller is the greatest service technician.
I did like the fact that the carpets were so dry at the end of the cleaning. Your service man Rick was very helpful and friendly.
friendly, hard working, efficient, on time, excellent results on carpet cleaning
My carpet came out so clean and it looks better than it has in years. Jim was very polite and did a wonderful job!
My carpets have never looked cleaner than with Zerorez. The best part was that my carpets not only looked new again, they were soft and fluffy without a filmy residue on them.
Fast dry and no residue
Two of the three areas you cleaned still have spots on them. The one room had some sort of a crusty substance- then the stairs had a lipstick substance on them. The stairs look better, but its still there. The crusty carpet in the other room is also there....The technician was professional and courteous!
I like the fact that there is no residue left over. The gentleman that cleaned my carpet worked very hard, was very courteous and aimed to please.
I wouldn't have the whole house cleaned in one day along with the air vents, though. It made the job too long, and the carpets didn't have time to dry before evening.
STAINS REMOVED FROM CARPET
the fact that chemicals wont be left in the carpet
They are on time and wear protective coverings on their shoes. The carpet isn't all "stiff" with left over soap or whatever on the carpet. Great price for the service! My technician was Ben and he was very courteous and professional.
This is the first time my rugs look really clean after having a professional service come out. I had concerns about certain traffic areas that were left behind dirty by Coit cleaners last year. What took Coit one hour by one person last year, took Zerorez two hours with two people! David And Ben listened to my concerns and worked so hard to have my rugs look nice. They even went over a little section at my request just so that I "felt" that it was really clean, even though I watched them clean it earlier. You always wonder if your rugs will look good a few days after they're cleaned and life carries on. It's been a week now, and they look so awesome. I am so happy I chose to have them come do my rugs and will choose them next year. Whether it was their actual product or whether it was their hardworking technicians that gave me such a good result, I don't know. But together they got the job done that I was hoping for.
I am chemically sensitive so that was a plus. Your service reps have great PR and the oriental wool rug you took to the factory to clean came back looking like new.
I like that it doesn't leave a sticky film and I was so happy how clean my berber came clean. I had some traffic areas I was worried if they would come clean or not but I was very pleased with how great they looked afterwards. The technician was clean cut and I wasn't worried like I have been with another company that I have had in the past. thanks
quick and easy service
I really loved the service and quality of work that Jim Vance with Zerorez gave me and my house. He is truly a professional.
Jim Vance was wonderful in customer service and also in the actual cleaning of my carpets and the tile. I would recommend Zerorez and Jim Vance to anyone.
Fast, clean, professional
service was great, professional, curteous, detailed and they did a great job
Carpets looked good, seemed to dry in a timely manner, reasonable price.
The wonderful feeling of having clean carpets, and now chairs. I like the smell
I felt that the two men that came to our home were professional and qualified. As I understand the advertisement, you offered 3 rooms of 200 sq ft each for $70. They cleaned our family room which is about 240 sq st and a hall, that is about 30 sq ft and then charged $5 per stair, which is your policy. I am wondering why the stairs could not be included as one of the rooms included in the $70 price when they ended up cleaning a total of about 270 sq ft and charged extra for the stairs?
How great the carpet looks
My house feels really clean.
They were very friendly did a great job
My carpets are really clean! thanks~