Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31158 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 22, 2012 — Rated 10 out of 10 by A.A. Zerorez Salt Lake City
What do you like about our products and services?

Professional workers, on time, quick and clean.

Report a concern   October 22, 2012 — Rated 10 out of 10 by E.M. Zerorez Salt Lake City
What do you like about our products and services?

Your employees are great to work with. The service this time was an emergency and they worked me into a time was helpful in solving the problem. They always give good information about additional products and I know the carpet will be clean and fresh when they finish. I usually leave the house while they clean and I have no problem trusting they will care for my home as if it were their own.

Report a concern   October 22, 2012 — Rated 10 out of 10 by R.W. Zerorez Salt Lake City
What do you like about our products and services?

Made our carpets look brand new

Report a concern   October 22, 2012 — Rated 10 out of 10 by T.B. Zerorez Salt Lake City
What do you like about our products and services?

The end result is very nice and I like the care that was taken in my home ie: corner protectors, booties. I also like the professionalism of everyone I dealt with at Zerorez.

Report a concern   October 22, 2012 — Rated 10 out of 10 by E.D. Zerorez Salt Lake City
What do you like about our products and services?

Friendly service. Super job. Beautiful carpets now.

Report a concern   October 22, 2012 — Rated 9 out of 10 by M.B.N. Zerorez Salt Lake City
What do you like about our products and services?

That it's better for me with my alergies

Report a concern   October 21, 2012 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

I really liked the job they did, my couch looks very good.

Report a concern   October 21, 2012 — Rated 10 out of 10 by S.C. Zerorez Salt Lake City
What do you like about our products and services?

The technicians were professional and very friendly and knowledgable about the cleaning and the services provided, they worked efficently and in a timely manner, with good quality work. I have had many commments on my new clean carpet! Thanks!

Report a concern   October 21, 2012 — Rated 10 out of 10 by Teresa Pace Zerorez Salt Lake City
What do you like about our products and services?

We just barely got our carpets cleaned yesterday. They look great. It was fast and efficient. No cleaning residue.

Report a concern   October 21, 2012 — Rated 8 out of 10 by G.K. Zerorez Salt Lake City
What could we do to improve?

Not so wet. It took 24 hours to dry. Also, this was the 3rd time in one year I have had your company come clean. The first two times were great. This last time, the areas where the heavy use took place, still had a comparatively dingy color compared to the rest of the areas.

Report a concern   October 21, 2012 — Rated 10 out of 10 by Kyle Mott Zerorez Salt Lake City
What do you like about our products and services?

The process and quality of the chemicals you use are awesome!

Report a concern   October 21, 2012 — Rated 10 out of 10 by T.J. Zerorez Salt Lake City
What do you like about our products and services?

the carpet is so CLEAN! It dried quickly, and didn't feel crunchy. The technician was very professional and helpful.

Report a concern   October 21, 2012 — Rated 10 out of 10 by Jessie Griffiths Zerorez Salt Lake City
What do you like about our products and services?

my carpet looked like new and the service tech was so nice and very informative.

Report a concern   October 21, 2012 — Rated 10 out of 10 by L.C. Zerorez Salt Lake City
What do you like about our products and services?

I like how clean my carpets are. The residue from an at home cleaning device is not gone. But where is my Boondock's gift card? The cleaner even told me he had it for me in his truck?

Report a concern   October 21, 2012 — Rated 9 out of 10 by J.F. Zerorez Salt Lake City
What do you like about our products and services?

Did a good job.

Report a concern   October 21, 2012 — Rated 9 out of 10 by S.C. Zerorez Salt Lake City
What do you like about our products and services?

carpet stays clean a long time

Report a concern   October 21, 2012 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

I liked the organization of the company. The technicians called an were able to come earlier than scheduled. I really appreciated that! They explained what they were going to do and made my carpet look new again. The technicians were very conscientious and efficient. Thanks!

Report a concern   October 21, 2012 — Rated 10 out of 10 by D.L. Zerorez Salt Lake City
What do you like about our products and services?

Excellent carpet cleaning

Report a concern   October 20, 2012 — Rated 0 out of 10 by M.L. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Very disapointed in how wet carpet was and the smell I was trying to elemenate is still there

Report a concern   October 20, 2012 — Rated 10 out of 10 by C.A. Zerorez Salt Lake City
What do you like about our products and services?

Friendly technitions and they do a great job on my carpets.

Report a concern   October 20, 2012 — Rated 10 out of 10 by S.T. Zerorez Salt Lake City
What do you like about our products and services?

We had done some remodeling over the summer because of water damage. My living room had been the main living area/Eating area. They really paid attention to all of the stains. It looks and feels great

Report a concern   October 20, 2012 — Rated 8 out of 10 by R.R. Zerorez Salt Lake City
What could we do to improve?

Tell customers the additional costs for stain guarding before the day the carpet cleaners come. Be more up front at tbe beginning.

Report a concern   October 20, 2012 — Rated 10 out of 10 by S.J. Zerorez Salt Lake City
What do you like about our products and services?

I liked that you didn't use chemicals to clean the carpet. I have bad 2 other companis clean my carpet before and this time, Zerorez was the best. My carpets are super clean! The tech that did the cleaning was very polite and very professional! Thank you and I will recommend you to my family and friends.

Report a concern   October 20, 2012 — Rated 10 out of 10 by E.D. Zerorez Salt Lake City
What do you like about our products and services?

William was very professional, clean, and helpful. He noticed things I hadn't mentioned and took care of them. He was very quick. I didn't feel inconvenienced at all. He told me of all the extra things he could do but I didn't feel like it was a pressured sales pitch.

Report a concern   October 20, 2012 — Rated 10 out of 10 by E.D. Zerorez Salt Lake City
What do you like about our products and services?

I appreciated most the time taken to communicate. From arrival to departure and in between to make sure I understood what was being done and was happy with it. Also everything was left clean and care was taken to protect my home. Thank you.

Report a concern   October 20, 2012 — Rated 10 out of 10 by J.O. Zerorez Salt Lake City
What do you like about our products and services?

Rick was professional and very easy to work with.
Too soon to judge the cleaning process will know better in a couple months, but as of now it looks great.

Report a concern   October 20, 2012 — Rated 5 out of 10 by W.J. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I just don't talk to many people about carpet cleaning.

Report a concern   October 20, 2012 — Rated 9 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

The process worked as well as advertised.

Report a concern   October 20, 2012 — Rated 10 out of 10 by V.M. Zerorez Salt Lake City
What do you like about our products and services?

carpets look great

Report a concern   October 20, 2012 — Rated 10 out of 10 by G.E. Zerorez Salt Lake City
What do you like about our products and services?

Everything!


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