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based on 31158 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly personnel who explain things well, products that clean well, being on time, and considerate.
Your cleaning process is the best we have ever had done in our almost 50 years of marriage. You have well trained personal. I would recommend you to any one.
They get my carpet so clean!
They did a fabulous job geting rid of the cat smell. I love the way my carpets look
Great Job, Clean Carpets and Great Service !!
Our stairs show a white residue and every brushstroke of the machine shows up, and every footstep we have taken since the floor dried. I am grateful we had him do the basement area first, because I would hate to have my upstairs look like the stairs and downstairs carpets look. We didn't walk on those carpets for several more hours than he recommended (He said they would dry in 4 hours--we didn't walk on them for at least six maybe seven hours.)We think we would like someone to come and see what needs to be done to make the stairs and the carpets look normal--not the technician that did them, please!
Fast and professional.
Did a great job, looks really clean. Technician was friendly and very professional
Your serviceman was polite and well mannered. Your process was extremely effective. The rugs are very clean and there is no lingering odor. The rugs dried quickly within about 2 hours. There was a minimum of inconvenience to the household and the cleaning was done quickly and efficiently.
You cleaned th upholstery on my dining room chairs. i don't think it has ever been done before and the look just beautiful. i am very impressed.
My carpets smell so clean
Always extra clean carpets a s I love your technicians. They are clean cut and very friendly. Love, love, love zerorez!
It seemed to work at actually cleaning the carpets, and the technician was informative and good.
Our carpets are totally clean and the gentleman who completed the service was certainly qualified and efficient.
No soaps. Technicians very professional. We'll see if any old stains come back
I was first attracted by your advertisements about no residue being left in our carpets. I was then motivated to try your services based on the promotion. Thirdly, I liked the technician who came, named Isaiah. Very polite,cooperative and flexible. We then had him back the second time and now the third time. I liked how you tracked our account and knew exactly who came and gave me the same person. The person setting the appointment was excellent! I also liked how she followed up when it got closer to the time and then how we were called 30 minutes before they came. As a result, the tech knew us and our home so it was a win win.Nice consumer experience. I liked how quickly the billing was handled.The carpets dried faster than they ever have. Name removed
The serviceman was very friendly, professional, and he did a great job cleaning. My carpet is 11 years old and had never been professionally cleaned. I thought I would have to replace it but when he was done cleaning, it looked like new carpet. I was very happy with the results and will be having the rest of my home cleaned soon.
How clean my carpet is.
I liked the quick thorough service.
I was very surprised at how much the cleaning was able to take out of the carpet. Especially in the high traffic areas, the carpets look ten times better than what I expected.
I like that they used less water. So far, I like the way that my couch looks. I've waited a few days to see if spots would appear but none so far.
The technician was friendly and knowledgeable and did a great job. we requested the same man for this last cleaning job. The house looked clean, like new and the carpet was very dirty to begin with. We appreciated zerorez quick response to our request, to have our daughter in laws home carpets cleaned while she was away. She was thrilled and surprised. Thanks for you professional and effective service.
Professional service and appearance from uniforms, equipment and vechicle. Chris (manager and trainer) was product and company knowledgable. The carpets turned out well.
Your technician was prompt, polite, and friendly and worked hard to do an excellent job. My old carpet looks better than I thought possible.
William Anzora was our technician. He put coverlets over his shoes and was in every way careful about keeping the home clean. He was prompt and courteous. Please tell him thank you.
The stains came out of the carpets and looked great.
We will use Zerorez again and will request William as our technician.
We appreciated the KSL radio special which introduced us to your company.
My carpets always look brand new, and our technician was fantastic to work with!
Very professional. Our carpet looks great.
The water.
Quick, thorough work by friendly, capable representatives
Did a very good job at cleaning my carpets.