- Phone: 801-288-9376
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based on 31751 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There were stains in my carpet that are no longer there. You guys came quickly and did a good job
Garrett was thorough and left our rugs in great condition.
As I shared with my cleaner, the protectant you applied time before this saved my carpet from bleach stains. I accidentally spilt bleach on my carpet and it came up without staining it but did the dye the towel I used! Grateful it is good for a few years!
The young man Jestin I think it was very friendly and cleaned behind our couch after we moved it!
It cleans and you were timely.
The technicians were fast, friendly and respectful. They cleaned two area carpets and they look great. We have used them several times and have always been very satisfied.
Excellent service, great products the difference is day and night, my house looks brighter now.
Thank you Zerorez
The gentlemen that cleaned our sofa, love seat, carpet and rug did such an amazing job! Our 20+ year-old carpet looks like it's 5 years-old. I will definitely recommend your company to friends and family! Thanks for such great service!
Friendly, efficient, effective, and safe!
Appreciated the way the tech offered helpful cleaning info.
When I made my appointment I specifically told the person making the appointment that I was out of town and could not take or make calls. IT seemed fine as we made and confirmed the appointment via text and email. I also explained that the tech would have to text me upon arrival, however I had my son at the house.
On the day of the appointment I did receive the confirmation text that the tech was on his way and I informed my son. My son gave the tech the door code the basement and approved the cleaning of the carpets.
Then I received an email that our appointment was cancelled. After paying someone to move the furniture as I was out of town, I did not appreciate this email since I did everything to be prepared for this appointment, I then had to make an international call to get the tech back. I will be deducting that call from my payment.
My son said there was no way he was there long enough to clean the carpets well. When my housekeepers got there the next morning the carpet was SOPPING wet. So wet they could not reset the apartment. They also sent pictures of spots still on the carpet.
I would never use you again and would never recommend you. I feel I was taken advantage of since I was not at the house and the customer service of receiving a cancellation and then the tech not checking with my son when he was finished was terrible.
Why the carpet was sopping wet the next morning means that the tech used WAY too much water and no spot remover since spots were still on the carpet.
I always pay my bills when they are fair and equitable. Once I have confirmation of how much the international call cost me i will deduct that from the payment. I should not be paying you at all since I will have to have someone else come out and actually clean the carpets.
The carpets are perfectly clean with none of the residue left from normal traditional cleaning. They stay clean much longer as a result.
I hated the up selling. My carpet wasn’t dirty with spots it just had a smell from a small little water leak. I had that cleaned and it still smelled after $120 later.
The employees are great, and their follow through is wonderful
My carpets and upholstered chairs looked amazing after cleaning! Better than I hoped for. Thanks!
The two technicians who came were professional and did a great job.
Justin, I believe was his name, did such a good job. He was kind and professional and we enjoyed having him in our home. We love your services and our carpets look so much better! We loved the price and also love that no residue stays behind! : ) Thank you!
Pricing and quality of work
On time, great job, James was great to deal with. Very friendly and walked thru the house to see what his job was.
EXTREMELY THOROUGH, EFFICIENT SERVICE AND welcomed Ben, who was exceptional (2nd year in a row!)
The technician was so very professional and informative. Super friendly and I was very comfortable having him in my home.
When a customer ask for early morning two weeks ahead of when you were coming out you s hmmm would make it happen.
Efficient and did a great job. My carpet looks great
My technician was incredibly knowledgeable! He was able to clean the dog urine out of my carpets and my house still smells amazing!
He was professional and did a great job.
Mitch was so efficient and capable. He was thorough. We all, three generations of us were very pleased.
Thank you so very much for sending your tech. the 2nd time. My carpets are beautiful now, even if they are old.
Sincerely,
C. Last name removed
Punctuality and cheerful service.
Good job. Friendly service.
I was not disappointed with the service at all I just feel that you are prices are higher than others that offer similar service.
Like how quickly it dries. Courtesy of the technicians
For one thing there wasn’t any wet carpet smell and it looks good!