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31751 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and efficient service. The results are awesome!
Great service!! Carpet looks good!
Scheduling a visit was very easy and I was given a date 2 days out. I was kept in the loop as the day progressed and was called when the technician was about 45, then 15 minutes out. Colton arrived on time. He was clean and neat and masked. He explained the services and we discussed my options. He went right to work. He went above and beyond. Quick and efficient. He left the house clean and nearly dry. That was a week ago. The carpet dried quickly and there was no crunchy feel or residual smell. The carpet is soft and fresh and though its about 20 years old, it looks pretty spiffy. I was planning on replacing it this year, but now I think I may be able to push it out, maybe 5 years with yearly cleaning. Good job, Colton! I would recommend Zerorez very highly from this, my first time using them.
My carpets always look great and stay clean for a long while. Other places we have tried have come in and cleaned looked great for a while, but started to look dingy after a short time. With Zeroez we don't have that problem.
Cleaners were professional, fast efficient, carpets turned out looking beautiful.
Nontoxic, and technicians were knowledgeable, thorough, so polite and helpful. Excellent experience!
The technician was knowledgeable about what was needed for our wool carpets. He listened to my concerns and did a great job.
Do NOT share my name!
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Efficient, friendly, knowable service, my carpets look great.
The rep that came to clean our carpets did the best job ever! He did the best job cleaning of all the rep's that have come before. He went over the traffic areas that were extra dirty several times and it really made a difference. We were very impressed with the job he did. You need to give him a raise....he represents the company well.
The carpets look great and Garrett did an awesome job.
Easy to make and change appointments .
Technician was quick and thorough. Carpets feel and look clean.
Friendly service
Carpets look good
Wasn’t entirely happy with how little a stain came out that was the reason I had carpet cleaners in the first place.
Quality work, careful technicians, no high pressure sales
I always use Zerorez for all of my carpet cleaning.
Ben did a great job....carpets got to shed the ravages of winter
I love that I don’t have to worry about harmful chemicals. The price was great too!
I like your products and people that work for Zerorez. However, my technician was very late - almost 2 hours.
My technician, Mitch was professional,efficient and did an exceptional job on my carpets, chair, couch and loveseat. I have used Zero Rez for years and highly recommend their service!
Cheri
I’m not impressed with one of the bedrooms. After it dried it still looks dirty. My stairs were really soaked, and they hav erec a hint of brown to them.
My dining room and front room look better
Hunter was very helpful, listened to what we wanted and made suggestions as to what might work better. Once the decision was made, he went to work and got the carpet cleaned. When he was finished, he explained what we needed to do and the drying time.
Friendly efficient technician, carpet dried fast, odor free, no residue.
Your tech was professional, friendly, explained what he would do, and finished the job to our satisfaction.
Courteous and clean cut the technicians are knowledgeable and very helpful
did a great job. Hunter very nice young man
The carpet is only slightly cleaner than it was before we used the service. Not sure empowered water is good enough to really clean. I will be going back to Chem dry.
Awesome product for the cleaning of carpet. The employee was great to work with.
You are prompt, do a good job of cleaning the carpet, are careful of our furnishings.