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based on 31751 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
How great of a job in cleaning your company does, how professional, knowledgeable your technicians are
On time, priced competitively, excellent work on making the carpets clean and it did not take too long to do the entire home!
Showed up on time. Cleaned very quickly. Did a great job.
Good customer service, quality work and a wonderful technician who was easy to talk with and who took great care for our home and rugs
Colton and Ben were so great to work with. They were thorough and explained everything so well. So friendly too
We love the feel and look of the carpet afterwards.
My technician was so thorough and got everything clean!
Very thorough and professional. Ryan was attentive to our concerns and helped us understand how he would address those during the cleaning. He wore his mask the entire visit and was very friendly. I will definitely be using Zerorez again.
Prompt fast, and thorough
Tech was so professional. Did not over use water. Dry time was good
According to the Landlord, the carpet has stains and smells
My carpets look wonderful. Professional,clean, fast and superb suggestions
The fellows who came were right in the slot given us, they were courteous and did a good job.
I upgraded and got the pet odor treatment. The next day I was disappointed to find that the odor was only about 60% gone. Maybe the product needs to sit on the carpet longer to really be effective.
It got every area so clean and got all the spots out! The technician was very knowledgeable and thorough! He did a great job! Very pleased!
The operative was extremely polite and performed his work with excellence.
Overall was great. Next time I think I will get the protectant. :)
technicians are fast, listen to me and do a fantastic job! Everything is explained and they are very careful around the furniture.
The next day there were brown spots on the carpet that weren't there before so I got out my carpet shampoo and rag and tried to clean them. I can still see a little stain. I should have taken a photo and let you know but I didn't think of it until later.
The technician was very responsive and helpful. He also did a good job upselling me on service that I needed, so give him a bonus or something.
We have upstairs a 30 plus year carpet in our living room. When it was cleaned, it turned out very nicely. In the basement there were some stains that came out. So we were pleased with our experience.
Friendly service
Quality of the work, I found out about you guys thru a coupon for $25 a room.
When the service tech was supposed to charge me I couldn’t find the coupon right away, but he claimed the sale has ended last month and charged $33 per room. Then after he left I found the receipt and it stated sale was thru 03-31-21
But overall was easy to schedule, and my carpets where left super clean even tho I had quite a few stains in two of the rooms out of three.
We like the cleaning process of not using chemicals for cleaning agents.
Good communication and delivery of service
Prompt and efficient service. We are very happy with the technician and the work he performed. Job well done!
Prompt, friendly and the carpets are very clean and fresh!
the technician arrived early got our carpets cleaner than I expected possible and was very efficient and quick, followed COVID Protocols and was pleasant to work with
Conrad did an incredible job!
John from Zerorez was nice and thorough and did a great job. Thank you so much!