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31538 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No residue in the carpet, per your promise.
Prompt and courteous scheduling. Also, flexible to our own timing.
Very courteous and efficient worker, JACE, who came to our home and worked steadily.
Jace made your company look good both in his personal demeanor and the work he performed.
Thanks
You always do such a great job and Jarom is always sooooo great!!
Jace did a great job and was so nice but the smell was so strong it gave me a major headache.
That's the only thing I would want you to improve on is maybe a solution that is not so strong smelling. But you did a great job!
Rick was very friendly and knowledgeable about your services. I appreciate him explaining everything to me.
On commercial carpet I haven't found a better cleaning solution. The service technician makes all the difference in delivering your superior solution. Isaias Melchor is a prime example of an efficient and skilled technician.
the attention given to details, articular care to determine the proper method for cleaning various fabrics on the upholstery, really no residue left on carpet...no stretching of carpet unlike the steam cleaning methods I have used in the past. courteousness pf the technician. thank you
your friendly employees, there attention to details
Good result, good instruction on post-cleaning care, interested and accommodating service tech.
On time, cleaning professional job, Thanks
Very personable and knowledgeable service technician. Did a great job in a timely manner. He made sure I was pleased with the outcome and answered any questions I had.
The technician was very professional and very helpful in answering all my questions. He did a great job at cleaning carpets while still protecting the rest of my house (using corner guards, wearing shoe covers, etc). I also liked that I didn't have residue all over my walls and wood after the cleaning was over. And it dried so fast which was great. Overall it was a great experience. Thank you!
I was very impressed with the customer service! Rick did a very good job and explained the entire process on how to clean my tile. I was amazed at how clean the tile and grout looked after the process. It felt so clean and like a new kitchen! Thank you!
It works well.
You tech was very careful to do his very best. The carpets look like new! Thanks, Name removed
Clean no oils or chemicals. Makes carpet look new. AWESOME. My cleaner was very respectful, on time and worked quickly. I'd recommend him as well. The best carpet cleaners in town
Fast and friendly
Your technician was helpful and friendly. The carpet looks like new.
Do such a good job and get all the dirt and grime out.
Have always done an excellent job cleaning our carpet so thoroughly. Comes out beautiful every time.
Punctual, courteous employees. Carpets get clean and stay clean longer than other cleaning services.
No chemicals. Your employees have always been courteous, professional and efficient.
You guys always do a great job on the carpet and have excellent customer service.
The floors look great! We like that you do what you say you will!
Our carpets are spot free and look great considering their age. Our technician was friendly, efficient, and did a wonderful job. I hope we can have him come next time we need cleaning done. I appreciate that the carpets dry quickly.
technician spotted my carpet on his way out and did not remove it instead he handed me spot remover that did not work. I am not sure what left the spot but he said he knew what did it. The stairs were not comp leted (It looks like he just went down the middle) He did say he wasn't sure if he got it all because all he could tell was by looking at the white. He spent hardly no time on the heavy traffic areas, they were not cleaned as well as could be.
The entrance into the home around the tiles was not cleaned at at all. next to the wall boards in the hall areas were left dirty.There were a few spots he did get up but there was a spot in one bed room he said he couldn't get up. I got as spot remover from the store and am in the process of getting it up. i have gotten half of it up and will work getting the finishing process done.
I like that there are no chemicals in the cleaning. The carpet not only looks better, it feels better to the touch!
ALfredo was very nice and helpful and explained lots of things.
Cleans beautifully and dries quickly.
The service was excellent. Tyler was the person who did the service and he was extremely knowledgeable, helpful, friendly and professional. He did a great job.
I would highly recommend Zerorez to anyone - and I will be sure to be a repeat customer. Thank you so much. Name removed
Very professional and the pricing is right.