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based on 33444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets look great! Stains were removed!
Your product works without harsh chemicals, that's a win for everyone. I have been a Zerorez customer for a few years and I am impressed with the care and professional manner your technicians do their work. I was especially pleased with the technicians who recently cleaned my carpet. I found them to be personable, professional and they did a miraculous job of removing an old pet stain. I am so grateful I don't have to look at or smell that stain anymore.
Thank you!
Cleanliness and freshness, fairly prompt service and definitely the call before appointment to confirm time of arrival.
Very polite tecnicians. The person who cleaned for us this time was EXCELLENT In every way.I have forgotten his name but he did an excellent job. I have always been very pleased with the cleaning, but this was the best ever.
Jarom was great. He must have been exhausted by mid-afternoon, but he worked hard, was very pleasant, and did a great job. We would love to have him service us again some time. We think he deserves a raise!
Your technician was fabulous to work with and the results are stunning.
George was very professional and you could see he enjoyed his profession.The carpets look great
I like the cleaning method and I have recommended it to several.
They extract!!! No Chemicals!!! AND DRY QUICKLY.
Fast, friendly, and carpets stay clean longer.
Just like the zero rez you leave!! Nice cleaners. Was a little late, but that happens.
It was alot more than I was originally quoted. But I also added some things and I suppose that is what brought it up.
I love that it's not chemical, chemical, chemical. I know I'm going to get what I pay for. The service is great too!
I like the idea of not putting chemicals and soaps in the rugs. Even with all the work the techs did, the carpets dried quickly and free of residue.
The Carpets Look Nice And Dry Quickly.
We like how quick the carpet dries. Also like the specials that you have!!
I requested a truck and it was broken. The portable didn't do a good enough job. Other areas look horrible. Need to reschedule with the truck for a redo with Daniel.
everything! Your phone calls, the great clean carpets, the very kind and trustworthy young men and their thoughtfulness
I had hoped the carpet would look cleaner and the fibers would stand up more
The technician was very concerned about doing a good job and was friendly. I have been happy with the quality of service.
very late and didn't improve the smell
Everything, your technician was the best and the carpets came out fantastic
Awesome service teck! Great job as always!
Prompt, polite, clean carpet
to start off you were 45 mins late, when the tech finally came he sat outside on his phone for another 20 mins. When he finally came to the door he gave us an estimate and indicated that yes he could get the strains out of my bedroom. He then left to his truck only to come back a few minutes later to tell us his truck was broken. He was gone for about 15 mins then knocked on the door again and said he fixed his truck. When he was finished and gone and the carpets dried the stains are still in my bedroom, the stairs still look dirty and my family room still has some stains still on it. Over all the carpets do not look like they have been cleaned and I spent a lot of money to your carpet and am not satisfied at all.
The employees were very professional and did a wonderful job.
Liked your service men and the carpet looks great! We liked that they called ahead so we knew how soon they would be here.
Check for pooling water in carpet and make sure it's all sucked up.
Had pooling in kitchen and George came over and re-cleaned as it was also
Staining. He also put a fan on it until it was dry. ( just wish it would have
Happened before the event I had it cleaned for.)
Rest of the cleaning was good tho.
Just about everything!

The quality of cleaning, quality of crew, the communication process leading to the arrival of the crew--the product and service work well together