Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33444 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 25, 2014 — Rated 10 out of 10 by Brad Wiggins Zerorez Salt Lake City
What do you like about our products and services?

The quality of cleaning, quality of crew, the communication process leading to the arrival of the crew--the product and service work well together

Report a concern   June 25, 2014 — Rated 10 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

Carpets look great! Stains were removed!

Report a concern   June 25, 2014 — Rated 10 out of 10 by Sarah Strong Zerorez Salt Lake City
What do you like about our products and services?

Your product works without harsh chemicals, that's a win for everyone. I have been a Zerorez customer for a few years and I am impressed with the care and professional manner your technicians do their work. I was especially pleased with the technicians who recently cleaned my carpet. I found them to be personable, professional and they did a miraculous job of removing an old pet stain. I am so grateful I don't have to look at or smell that stain anymore.

Thank you!

Report a concern   June 25, 2014 — Rated 9 out of 10 by G.S. Zerorez Salt Lake City
What do you like about our products and services?

Cleanliness and freshness, fairly prompt service and definitely the call before appointment to confirm time of arrival.

Report a concern   June 25, 2014 — Rated 10 out of 10 by David Young Zerorez Salt Lake City
What do you like about our products and services?

Very polite tecnicians. The person who cleaned for us this time was EXCELLENT In every way.I have forgotten his name but he did an excellent job. I have always been very pleased with the cleaning, but this was the best ever.

Report a concern   June 25, 2014 — Rated 9 out of 10 by R.D. Zerorez Salt Lake City
What do you like about our products and services?

Jarom was great. He must have been exhausted by mid-afternoon, but he worked hard, was very pleasant, and did a great job. We would love to have him service us again some time. We think he deserves a raise!

Report a concern   June 25, 2014 — Rated 10 out of 10 by Kari Shirk Zerorez Salt Lake City
What do you like about our products and services?

Your technician was fabulous to work with and the results are stunning.

Report a concern   June 25, 2014 — Rated 9 out of 10 by Don Vanderwood Zerorez Salt Lake City
What do you like about our products and services?

George was very professional and you could see he enjoyed his profession.The carpets look great

Report a concern   June 25, 2014 — Rated 10 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

I like the cleaning method and I have recommended it to several.

Report a concern   June 25, 2014 — Rated 10 out of 10 by A.D. Zerorez Salt Lake City
What do you like about our products and services?

They extract!!! No Chemicals!!! AND DRY QUICKLY.

Report a concern   June 25, 2014 — Rated 9 out of 10 by B.T. Zerorez Salt Lake City
What do you like about our products and services?

Fast, friendly, and carpets stay clean longer.

Report a concern   June 25, 2014 — Rated 10 out of 10 by W.Y. Zerorez Salt Lake City
What do you like about our products and services?

Just like the zero rez you leave!! Nice cleaners. Was a little late, but that happens.

Report a concern   June 25, 2014 — Rated 7 out of 10 by R.W. Zerorez Salt Lake City
What could we do to improve?

It was alot more than I was originally quoted. But I also added some things and I suppose that is what brought it up.

Report a concern   June 24, 2014 — Rated 10 out of 10 by Marcy Sharp Zerorez Salt Lake City
What do you like about our products and services?

I love that it's not chemical, chemical, chemical. I know I'm going to get what I pay for. The service is great too!

Report a concern   June 24, 2014 — Rated 10 out of 10 by Mel Smith Zerorez Salt Lake City
What do you like about our products and services?

I like the idea of not putting chemicals and soaps in the rugs. Even with all the work the techs did, the carpets dried quickly and free of residue.

Report a concern   June 24, 2014 — Rated 10 out of 10 by S.C. Zerorez Salt Lake City
What do you like about our products and services?

The Carpets Look Nice And Dry Quickly.

Report a concern   June 24, 2014 — Rated 10 out of 10 by M.T. Zerorez Salt Lake City
What do you like about our products and services?

We like how quick the carpet dries. Also like the specials that you have!!

Report a concern   June 24, 2014 — Rated 5 out of 10 by D.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I requested a truck and it was broken. The portable didn't do a good enough job. Other areas look horrible. Need to reschedule with the truck for a redo with Daniel.

Report a concern   June 24, 2014 — Rated 10 out of 10 by Linda Thomson Zerorez Salt Lake City
What do you like about our products and services?

everything! Your phone calls, the great clean carpets, the very kind and trustworthy young men and their thoughtfulness

Report a concern   June 24, 2014 — Rated 5 out of 10 by R.T. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I had hoped the carpet would look cleaner and the fibers would stand up more

Report a concern   June 24, 2014 — Rated 10 out of 10 by N.A. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very concerned about doing a good job and was friendly. I have been happy with the quality of service.

Report a concern   June 24, 2014 — Rated 1 out of 10 by W.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

very late and didn't improve the smell

Report a concern   June 23, 2014 — Rated 10 out of 10 by Pamela McElmon Zerorez Salt Lake City
What do you like about our products and services?

Everything, your technician was the best and the carpets came out fantastic

Report a concern   June 23, 2014 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

Awesome service teck! Great job as always!

Report a concern   June 23, 2014 — Rated 10 out of 10 by S.A. Zerorez Salt Lake City
What do you like about our products and services?

Prompt, polite, clean carpet

Report a concern   June 23, 2014 — Rated 0 out of 10 by D.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

to start off you were 45 mins late, when the tech finally came he sat outside on his phone for another 20 mins. When he finally came to the door he gave us an estimate and indicated that yes he could get the strains out of my bedroom. He then left to his truck only to come back a few minutes later to tell us his truck was broken. He was gone for about 15 mins then knocked on the door again and said he fixed his truck. When he was finished and gone and the carpets dried the stains are still in my bedroom, the stairs still look dirty and my family room still has some stains still on it. Over all the carpets do not look like they have been cleaned and I spent a lot of money to your carpet and am not satisfied at all.

Report a concern   June 23, 2014 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

The employees were very professional and did a wonderful job.

Report a concern   June 23, 2014 — Rated 10 out of 10 by O.G. Zerorez Salt Lake City
What do you like about our products and services?

Liked your service men and the carpet looks great! We liked that they called ahead so we knew how soon they would be here.

Report a concern   June 23, 2014 — Rated 7 out of 10 by N.P. Zerorez Salt Lake City
What could we do to improve?

Check for pooling water in carpet and make sure it's all sucked up.
Had pooling in kitchen and George came over and re-cleaned as it was also
Staining. He also put a fan on it until it was dry. ( just wish it would have
Happened before the event I had it cleaned for.)
Rest of the cleaning was good tho.

Report a concern   June 22, 2014 — Rated 9 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

Just about everything!


Privacy Policy