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31751 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Looks great afterwards! Clean and well done.
Technicians are always very nice. Never disappoints. Drew explained everything.
Always friendly thorough technicians! They do a great job!
Hate the pricing on anything besides a room. Doesn’t seem to be as good as it was years ago
Quick
Tech was friendly and fast
The technician was very friendly and efficient. The price was right and the work was top notch
James was great about explaining the process and the timelines of everything. It was a great experience
No residue. The carpets are not soaking wet after they have been cleaned. Employees are courteous and efficient!
Everything! They do a fantastic job!
Carpets don’t seem any cleaner, I think your April “special “ is a scam to get people to pay an additional $50 per room.
Mitch fearlessly tackled our sectional, he worked quickly & our carpets were great as usual!
We have rental properties where we want to extend the life of our carpets, We buy quality carpet and have found that the Zerorez way of cleaning carpets does just that. The lack in using traditional soaps makes our carpets look and smell better for a longer lifetime.
DyAnn Smoot
I'm not sure what went wrong but my stairs look dirtier then before they were cleaned. It looks like all the dirt was brought to the surface and then just left there. Will be having zero rez return to reclean the stairs. Hopefully the 2nd time around it will look better. Carpets also took 12+ hours to dry even with fans blowing on them. I was hoping for 8 or less.
Friendly staff, low cost and absolutely Zero Rez! Would recommend in the Sandy Utah area!
My carpet looks amazing after the cleaning! The technician was very knowledgeable, professional and nice! I love Zerorez!
I loved the cleaning, I thought I would have to throw away my sofa because it was so dirty but it is perfect, I would highly recommend, and will recommend them to all of my clients!
-Lindy Allen
Owner, Four Chairs Furniture&Design
I would like technicians to be able to recognize that their job he/she did was not finished or that his/her equipment was faulty. My carpet was left with dirty stripes. I appreciated that the office sent someone back out to get the stripes out of my carpet.
I was kept informed as to when the technicians would arrive.
The technician explained everything before he began.'
This is the second time I've been asked to evaluate zero rez.
It was done quickly and thoroughly.
The technicians were very polite and efficient and did a great job of cleaning our floors.
The booties worn were half on half off. And it was raining. Did not offer drying time info. nor what to do for follow up, if anything. They were polite, however, were not very engaged on info. Carpets do look nice. Thanks for asking. First name removed
My rug looks beautiful except for the blood stains that I hoped you could remove. I called and asked about blood removal and was told your equipment could do it but even with effort from the technician it wouldn't come out. I am pleased with the regular cleaning but not the stains.
Our carpet looked amazing after cleaning!
There was still a lot of walking trails visible in the carpet and the middle of the stairs were soaked and remained wet for 3 days afterward.
Ryan and Zane were prompt as scheduled and did an excellent job cleaning all areas as I had requested! I will definitely be calling them for my next cleaning and refer them to my friends and family.
Fast. Worker was competent, considerate and did a great job.
The employees were very helpful and friendly. The carpet on my stairs and rug looks much better too.
Great service. The workers were very friendly and knowledgeable. They answered all of our questions and told us things we might not know.
The knowledge of my service men. William and John was amazing. They were courteous and helpful
Quick drying. Your technician are always kind and professional.
You were on time, helpful and knowledgeable and professional