Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31751 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 19, 2021 — Rated 10 out of 10 by G.D. Zerorez Salt Lake City
What do you like about our products and services?

You were on time, helpful and knowledgeable and professional

Report a concern   April 19, 2021 — Rated 9 out of 10 by Ann Borgione Zerorez Salt Lake City
What do you like about our products and services?

Looks great afterwards! Clean and well done.
Technicians are always very nice. Never disappoints. Drew explained everything.

Report a concern   April 19, 2021 — Rated 10 out of 10 by Elaine' Parker Zerorez Salt Lake City
What do you like about our products and services?

Always friendly thorough technicians! They do a great job!

Report a concern   April 19, 2021 — Rated 8 out of 10 by N.S. Zerorez Salt Lake City
What could we do to improve?

Hate the pricing on anything besides a room. Doesn’t seem to be as good as it was years ago

Report a concern   April 18, 2021 — Rated 10 out of 10 by David Gomez Zerorez Salt Lake City
What do you like about our products and services?

Quick
Tech was friendly and fast

Report a concern   April 18, 2021 — Rated 10 out of 10 by C.W. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very friendly and efficient. The price was right and the work was top notch

Report a concern   April 18, 2021 — Rated 10 out of 10 by Rebecca Cruz Zerorez Salt Lake City
What do you like about our products and services?

James was great about explaining the process and the timelines of everything. It was a great experience

Report a concern   April 18, 2021 — Rated 10 out of 10 by S.J. Zerorez Salt Lake City
What do you like about our products and services?

No residue. The carpets are not soaking wet after they have been cleaned. Employees are courteous and efficient!

Report a concern   April 17, 2021 — Rated 10 out of 10 by Dan Cushing Zerorez Salt Lake City
What do you like about our products and services?

Everything! They do a fantastic job!

Report a concern   April 17, 2021 — Rated 0 out of 10 by M.R. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Carpets don’t seem any cleaner, I think your April “special “ is a scam to get people to pay an additional $50 per room.

Report a concern   April 17, 2021 — Rated 10 out of 10 by Cathy Bradley Zerorez Salt Lake City
What do you like about our products and services?

Mitch fearlessly tackled our sectional, he worked quickly & our carpets were great as usual!

Report a concern   April 16, 2021 — Rated 10 out of 10 by Dyann & Lee Smoot Zerorez Salt Lake City
What do you like about our products and services?

We have rental properties where we want to extend the life of our carpets, We buy quality carpet and have found that the Zerorez way of cleaning carpets does just that. The lack in using traditional soaps makes our carpets look and smell better for a longer lifetime.
DyAnn Smoot

Report a concern   April 16, 2021 — Rated 7 out of 10 by M.L. Zerorez Salt Lake City
What could we do to improve?

I'm not sure what went wrong but my stairs look dirtier then before they were cleaned. It looks like all the dirt was brought to the surface and then just left there. Will be having zero rez return to reclean the stairs. Hopefully the 2nd time around it will look better. Carpets also took 12+ hours to dry even with fans blowing on them. I was hoping for 8 or less.

Report a concern   April 16, 2021 — Rated 10 out of 10 by Terry Hall Zerorez Salt Lake City
What do you like about our products and services?

Friendly staff, low cost and absolutely Zero Rez! Would recommend in the Sandy Utah area!

Report a concern   April 16, 2021 — Rated 10 out of 10 by Karyn McDonald Zerorez Salt Lake City
What do you like about our products and services?

My carpet looks amazing after the cleaning! The technician was very knowledgeable, professional and nice! I love Zerorez!

Report a concern   April 16, 2021 — Rated 10 out of 10 by Lindy Allan Zerorez Salt Lake City
What do you like about our products and services?

I loved the cleaning, I thought I would have to throw away my sofa because it was so dirty but it is perfect, I would highly recommend, and will recommend them to all of my clients!
-Lindy Allen
Owner, Four Chairs Furniture&Design

Report a concern   April 16, 2021 — Rated 8 out of 10 by J.P. Zerorez Salt Lake City
What could we do to improve?

I would like technicians to be able to recognize that their job he/she did was not finished or that his/her equipment was faulty. My carpet was left with dirty stripes. I appreciated that the office sent someone back out to get the stripes out of my carpet.

Report a concern   April 15, 2021 — Rated 9 out of 10 by V.B. Zerorez Salt Lake City
What do you like about our products and services?

I was kept informed as to when the technicians would arrive.
The technician explained everything before he began.'

This is the second time I've been asked to evaluate zero rez.

Report a concern   April 15, 2021 — Rated 10 out of 10 by Scott Starley Zerorez Salt Lake City
What do you like about our products and services?

It was done quickly and thoroughly.

Report a concern   April 15, 2021 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

The technicians were very polite and efficient and did a great job of cleaning our floors.

Report a concern   April 15, 2021 — Rated 8 out of 10 by S.S. Zerorez Salt Lake City
What could we do to improve?

The booties worn were half on half off. And it was raining. Did not offer drying time info. nor what to do for follow up, if anything. They were polite, however, were not very engaged on info. Carpets do look nice. Thanks for asking. First name removed

Report a concern   April 15, 2021 — Rated 7 out of 10 by G.D. Zerorez Salt Lake City
What could we do to improve?

My rug looks beautiful except for the blood stains that I hoped you could remove. I called and asked about blood removal and was told your equipment could do it but even with effort from the technician it wouldn't come out. I am pleased with the regular cleaning but not the stains.

Report a concern   April 15, 2021 — Rated 10 out of 10 by J.K. Zerorez Salt Lake City
What do you like about our products and services?

Our carpet looked amazing after cleaning!

Report a concern   April 15, 2021 — Rated 5 out of 10 by L.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

There was still a lot of walking trails visible in the carpet and the middle of the stairs were soaked and remained wet for 3 days afterward.

Report a concern   April 14, 2021 — Rated 10 out of 10 by B.J. Zerorez Salt Lake City
What do you like about our products and services?

Ryan and Zane were prompt as scheduled and did an excellent job cleaning all areas as I had requested! I will definitely be calling them for my next cleaning and refer them to my friends and family.

Report a concern   April 14, 2021 — Rated 10 out of 10 by B.W. Zerorez Salt Lake City
What do you like about our products and services?

Fast. Worker was competent, considerate and did a great job.

Report a concern   April 14, 2021 — Rated 10 out of 10 by H.W. Zerorez Salt Lake City
What do you like about our products and services?

The employees were very helpful and friendly. The carpet on my stairs and rug looks much better too.

Report a concern   April 14, 2021 — Rated 10 out of 10 by T.M. Zerorez Salt Lake City
What do you like about our products and services?

Great service. The workers were very friendly and knowledgeable. They answered all of our questions and told us things we might not know.

Report a concern   April 14, 2021 — Rated 10 out of 10 by Dannee Clyne Zerorez Salt Lake City
What do you like about our products and services?

The knowledge of my service men. William and John was amazing. They were courteous and helpful

Report a concern   April 14, 2021 — Rated 10 out of 10 by R.C. Zerorez Salt Lake City
What do you like about our products and services?

Quick drying. Your technician are always kind and professional.


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