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31539 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet looks great and the gentleman doing the cleaning was very nice
Faulty equipment and having to have tech redo vents just half done. Carpets were good.
the fact that your technian took the opportunity to ask about mold control, etc.
Cleaned well for the price.
No soapy residue left in carpet; good promotions.
He was very helpful, cleaned thoroughly, was prompt, and friendly. However, the service did cost more than posted online because the upholstery cleaning was charged by size and not the number of items.
They were easy to work with and did a great job
The service was efficient and complete. I like that the water used has nothing extra. The results were amazing. I am very pleased with my technician and his professional manner. He explained what he would do and what other services might be useful for me. He also showed me an impressive comparison of an area that was partially completed. Wow! ,I also liked the specials. I am looking forward to having the rest of my carpets cleaned. Soon.
courteous and informed technicians, chemical free products
Friendly, good service and results
Best carpet cleaners around you get stains out no one else can
The workers were friendly and personable and seemed very knowledgeable about your products. The only problem is that I only pointed out ONE spot that had been created by my Wife spling diet coke on the floor and they did not remove the spot. Other than that the carpets turned out ok.
Friendly service people did the job very we'll thank you.
That they are chemical free.
Leaves very little residue in carpet and dries very quickly.
Clean quickly done
Carpet looks nice with no residue. The tech was very friendly. I also am very pleased that you support freedom by promoting your business on knrs.
The young man who came to clean my carpets deserves a 10. He was considerate, friendly, informative and very efficient. He represented your company well. Future growth and success for your company will be assured if all of your customers are treated as well as I was.
Everything! Very professional and would recommend to anyone who wants their carpets really clean :)
the two men that came to clean my carpets were super. speedy, fast and efficient.
The techs are very friendly and know what they are doing. The carpets are very clean. Thanks!
No residue in the carpet
Pet residue removed
Carpet dried quickly. Stairs were cleaned well. Friendly tech.
I'm amazed how well the technician is able to clean beige carpets! An amazing improvement!
I am very grateful for your service. This time I made a mistake and thought my appointment was a week earlier than I had actually scheduled. I didn't realize this until late at night when we had finished moving most of the furniture/stuff out of 3 rooms. When I called early the next morning your staff made it possible for a technician to come to our house, even though it was on such short notice. THANK YOU! Our carpet is old, and Zerorez makes it look much newer than it really is. My service technician did a great job getting out some dog vomit, paint, glue and even unknown stains from the carpet. I can't see using any other company.
I like the thorough cleaning and the specials for the pricing. I was happy with Jarom. He has a positive and helpful attitude.
My technician was very friendly and put me at ease as he explained the carpet cleaning process. I was impressed with his knowledge. Also- the carpets looked very nice after he was finished. I would happily (and already have) recommend ZeroRez to my co-workers and neighbors.
I like how respectful the tendants were of my home. They put on booties, protected my walls from the hose being bumped into it. There were two tendants that worked together. They were in and out so quickly. They were clean and well groomed and most importantly didn't smell of smoke. They were very respectful and professional and I appreciated the job that they did!
Great customer service and my carpets look brand new again.
No soap residue and dries fairly quickly