What our clients think of us!

You do good work. Last time you were much better and my carpet was dirtier. This time he left a fet spots not treated. Could you please call me. Thanks.

Great job cleaning, natural, carpets stay looking nice, professional people I am comfortable with having in my home.

Love, You guys always do a good job for me on my rentals.

Thank you
Todd Last name removed

Everything. The Carpet cleaner was aware of what needed to be done. I showed him "special spots" that needed working on. He did everything I asked and worked quickly and quietly.

I should have showed him the spots behind the computer. He thought they were part of a
larger area that had been damaged by bleach.

Technician Derick was very professional, on time the day of the service Feb 15. He addressed any concerns I had on the cleaning service and spot area's of concern. I like the end result and the non crunchy feeling after the carpet dries, also the way he rakes it out after cleaning. Name removed

The way my house smelled when you left! :)
Oh, and the tile looked really great, too.

My carpets looked great!

Your worker was on time, clean and a VERY efficient.
The carpets are very clean and spot free.
The carpets dried in less time than expected.
Thank you,
H. Scott Morgan

I have hired Zerorez multiple times to clean my carpet and been very satisfied. that's why I hired you again. I have two small "halls" probably 50sq feet for the both of them coming off my front room to bedrooms. Just enough room for a door way. Every time I have hired you they just do those as part of the front room with no charge. This time I was at work and my wife dealt with the technician. He charged her $20 for each hall. $40 dollars to clean the 50sq feet of carpet. two bedrooms and a front room 600sq feet is $75 but 50sq feet is $40. I feel that he took advantage of her good nature. To make things right you can refund that $40 you stole.

You were able to remove almost all of the stains on our carpet.

Thorough

The carpet cleaner was a real gentleman. His work was excellent.

How clean my carpet was when Jarom was done cleaning! Thanks zerorez.

Great job! The technician took time to answer questions and go over anything I needed. Thanks!

I like that it is safe for my kids.

Your price for the add on

I love the way you get carpets cleaned!

The time frame I was given was from 4 to 7. We got a call from your office at 6:45 telling us the technician was running late and would be there on the next 30-45 min. When we asked what she could so for us, she said we could reschedule for the next day for their third appointment. We had already moved furniture and did not have the time opening the next day for that. The tech got there around 7:15, said he had just gotten the call to come a short while ago. He was done in less than one hour. Gave us a free carpet protection, (which we asked for a discount) and told us it would be dry in 4-6 hours with fans and 6-8 without. I wasn't able to move the furniture back until we'll into the afternoon/evening the next day. We feel like we were mislead and would appreciate some type of credit for the service we had done. I would like to hear back from you as well.

Your technician was very attentive and discussed with me some trouble areas and listed to how I wanted him to focus on the worst areas.

The cleaning was more thorough than any service I have previously used. My carpet is 20 years old and a solid tan color. I did not expect that dark traffic areas would ever come 100% clean but I was hoping for a notable improvement. I am impressed! I would say that the stained traffic areas were cleaned to 85% - 90% of the hidden, naturally clean parts of the room that have always been under sofas etc.

Please post this comment and yes, I will be recommending you.

Mike Keeney - Cottonwood Heights

The carpet which was cleaned looks great. The technician was very polite and helpful. I have already told some friends that I was happy with how it looked.

"T J" was the worker and He was great to work with. He was friendly and explained what he was doing. The carpets look very good so far and it looks like the stain in one of the bedrooms has been removed. .

your associate was great,only a little more time will tell me how good your product is,like it so far though

The deep clean and fast dry

Quality and friendly and courteous technicians.

The carpet looks great. Many of the kid and pet stains were removed. I'm please so far. It hasn't been 24 hours yet, so hopefully stains don't "reappear"!

Very prompt and courteous. Always a very good job.

The young man who cleaned our house was very friendly and professional. I went over how to exit the house several times with him, but returned the following day to find that he hadn't pulled our front door closed all the way. We also noticed that a number of the vent covers had been placed back on very sloppily and one even looked damaged.

Please give accurate dry times. This is one of the biggest factors I have been searching for in a carpet cleaning company. Everyone promises quick dry times but it's always the same - it takes 24+ hours. If that's how long it's going to take, please just tell me. My technician said our great room was "almost dry" and would just be another hour and the hallway and stairs 4-6 hours. All of it took at least 24 hours and the stairs more like 36 hours. I realize this all probably depends on how soiled the carpet is and what it takes to get it clean. Just please be honest with me about the dry times.

The carpets felt clean and looked clean. Best job we have had done in many years. The technician was very knowledgeable and pleasant.

The technician was very friendly and helpful.He worked quickly and efficiently and did an outstanding job.