Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31545 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 22, 2014 — Rated 10 out of 10 by L.D. Zerorez Salt Lake City
What do you like about our products and services?

I love the process..no soaps that attract dirt, it dries quickly,.my 12-year old carpet looks amazing because of zero-rez

Report a concern   May 21, 2014 — Rated 10 out of 10 by T.M.W. Zerorez Salt Lake City
What do you like about our products and services?

Dried quickly, Carpets were cleaner than any other carpet cleaning service

Report a concern   May 21, 2014 — Rated 8 out of 10 by R.K. Zerorez Salt Lake City
What could we do to improve?

Appointment times could be narrowed down more. Was told that we were the second appointment of the day but tech didn't arrive until 5pm. I do have to say that your company has done well to make things right after our initial disappointing experience.

Report a concern   May 21, 2014 — Rated 10 out of 10 by J.N. Zerorez Salt Lake City
What do you like about our products and services?

Excellent service technicians

Report a concern   May 21, 2014 — Rated 10 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

Hey you guys got my carpet clean! what more can I say :) Not even Rug Doctor could do it.

Report a concern   May 21, 2014 — Rated 10 out of 10 by Willa Mclatchy Zerorez Salt Lake City
What do you like about our products and services?

The men worked very hard to please us and they did! Our floors were in terrible shape , but now they are clean and beautiful ! Thanks , Willa and Michael McLatchy

Report a concern   May 21, 2014 — Rated 10 out of 10 by L.C. Zerorez Salt Lake City
What do you like about our products and services?

Extremely friendly and knowledgable staff that explained the process that Zerorez uses to clean carpets.

Report a concern   May 21, 2014 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

Amazed how clean the carpet is now. Your technician does you all a great service.

Report a concern   May 21, 2014 — Rated 9 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

I love how clean the carpet is after you are done and the way you clean carpets...that there isn't any soap residue. Thank you!

Report a concern   May 21, 2014 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

Your technicians call a few minutes before they arrive so we don't have to spend time sitting and waiting as long as we are in the area and close by so we can get there quickly.
We have used your company many times in the past and have always been impressed with your technicians.
Please tell Larry thanks.

Report a concern   May 21, 2014 — Rated 10 out of 10 by P.J. Zerorez Salt Lake City
What do you like about our products and services?

Our carpet is 23 years old but after zerorez it looks almost new! You guys are amazing.

Report a concern   May 21, 2014 — Rated 0 out of 10 by C.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I used you one other time and was very pleased. However I had your people come while I was out of town this time. My husband was the one here. When I returned home a few weeks later, I was disappointed to find spots still on the carpet. I worked on them myself and was able to clean some of the spots and traffic areas, others I was not able to get up. It left me feeling frustrated and disappointed...and tired. If you wanted to come back, for free, to make things right I would feel better.

Report a concern   May 21, 2014 — Rated 10 out of 10 by A.F. Zerorez Salt Lake City
What do you like about our products and services?

My carpet smells great and looks so clean!!

Report a concern   May 20, 2014 — Rated 10 out of 10 by R.S. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very helpful and careful to explain what he was doing. He worked hard and got the job done--and done well. I also understood the costs before he started. I appreciate that. Thank you

Report a concern   May 20, 2014 — Rated 10 out of 10 by Karen Morris Zerorez Salt Lake City
What do you like about our products and services?

Very professional service. Excellent job done cleaning my carpet area. Appreciate your friendly professional staff. Isaias was great! Thanks!

Report a concern   May 20, 2014 — Rated 10 out of 10 by A.C. Zerorez Salt Lake City
What do you like about our products and services?

Angelo was very thorough, polite, and punctual. My carpets look great!

Report a concern   May 20, 2014 — Rated 5 out of 10 by D.Z. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The smell from the dog throwing up in the master bedroom is still there. We paid extra to have this treated and eliminated.

Report a concern   May 20, 2014 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

They were on time, they were fast, efficient and courteous. The end product was a very clean rug.

Report a concern   May 19, 2014 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

The carpet is soft when it is dry and the service is quick. The protectorant that you applied last year prevented some pet stains that could have been a problem this year.

Report a concern   May 19, 2014 — Rated 9 out of 10 by S.P. Zerorez Salt Lake City
What do you like about our products and services?

Good value for money.

Report a concern   May 19, 2014 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

great job!

Report a concern   May 19, 2014 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

Excellent explanation of process of cleaning and thorough lasting results. Friendly service and efficiency. Will definitely use zerorez again,
Thanks also for special care of problem area.

Report a concern   May 19, 2014 — Rated 9 out of 10 by S.G. Zerorez Salt Lake City
What do you like about our products and services?

Super clean, but pricing is high.

Report a concern   May 19, 2014 — Rated 10 out of 10 by R.K. Zerorez Salt Lake City
What do you like about our products and services?

Rick did an Amazing job!! He was very knowledgeable about carpet cleaning and he took care of the pet disaster I had going on in my basement. My carpet looks and smells amazing. I will definitely reccomend your services to friends and family

Report a concern   May 19, 2014 — Rated 10 out of 10 by B.S. Zerorez Salt Lake City
What do you like about our products and services?

Chris did an amazing job. Exceeded my expectations!

Report a concern   May 19, 2014 — Rated 10 out of 10 by Sheryl, Wilson Zerorez Salt Lake City
What do you like about our products and services?

I like the fact that your product does not leave a residue on my carpet! We had great service technicians!!!

Report a concern   May 19, 2014 — Rated 10 out of 10 by Tracy Mutter Zerorez Salt Lake City
What do you like about our products and services?

I like that no soap or detergent residue is left on my carpets. They stay clean longer and I find the service excellent. Your technicians arrive on time and are very professional. I am a repeat customer and recommend your service to friends and family!

Report a concern   May 19, 2014 — Rated 9 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

Your cleaning method works and I like the results.

Report a concern   May 19, 2014 — Rated 5 out of 10 by D.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We were very inconvenienced, because they did not bother to mention that because we lived in a Condo their hose might not reach. So they came out on Friday after we had moved everything into our Kitchen, and said they would have to come back Saturday afternoon with the portable. It made us have to eat out pretty much all Friday and Saturday, because we had no access t our kitchen while we waited for Zerorez to come back.

Report a concern   May 18, 2014 — Rated 9 out of 10 by Corrine Frazier Zerorez Salt Lake City
What do you like about our products and services?

I love how the cleaning process is safe. No chemicals.


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