What our clients think of us!

good job

Professional people great service and my floors look great!

Quick and usually really well done

My carpets are clean without chemicals.

Carpet seems cleaner and less filmy after drying.

Employes explained procedure very pleasant and helpful.Carpets looked good and dried fast

Very friendly employees and the carpets look great... today, at least.

Green cleaning

My carpets looked brand new after zerorez was here! Thank you!

I'm wondering about the big marks left by the machine. We can see every stroke. Is that normal?

Also, not a big deal but there were several lights left on.

I thought the man who came to do the cleaning did a REALLY good job and it looked great afterwards. He was careful of my walls and was very professional in all that he did. I was very impressed.

great communication prior to service. Personable guy cleaning our carpets.

The two young men that cleaned our carpet did a great job. I highly recommend your product and service. They did such a good job and they were very knowledgeable about the product, they were nice good customer service. Thank you for sending them to our home.

Able to clean what others can't.

It was great Larry and Alfrenso were terrific.

i was referred by a friend and very very pleased with both the service and the results! thank you!

We have used other cleaners in the past, and nobody can do what you guys do with bad spots! We are converted!

Just giving a time between 8 and 5 and then turning up at 5. The job way very well done. But frustrating having to sit around wasting a whole day

The use of NO chemicals and the great service we received.

Bobby was the technician who came to my home. I found him very polite and very professional. He outlined everything he intended to do and cleared up some misunderstandings I had.He was thoughtful and kind. The job was done well and efficiently. Thank you so much.

They were fast friendly and knowledgeable about pet stains and odors.

Great results, great value for the price!

The technicians are knowledgeable about carpet problems and solutions.

I was told you would arrive after 2 pm. Instead, you came at 11 am. You need to stick to a time frame. That really threw off the timing of my responsibilities. Also, the carpet was wet for about 10 hours. That's a long time.

I have had you clean our carpets twice on both occasions the tech's that showed up were clean, well spoken and pleasant.

I liked that they took the effort needed to get my sofa and loveseat clean. It took a little longer to dry but that ws ok because we were not in a hurry to use them. Thanks for your services and the quick response to my urgent time need.

I was referred to Zerorez by my in-laws which I have the greatest respect for. They have white carpet in their living room/entry way and it always looks great.

When I made my appointment the lady taking my information requested dimensions or square footage for each room, hallway, and the number of stairs which I answered honestly. There was a small amount of apprehension when she told me the projected cost but it wasn't that much higher than the competition so we continued.

The technician called during the time frame he was expected, asked if I was ready, and arrived 20 minutes later. The technician was polite, took the appropriate cautions (to not damage corners, hardwood floors, and furniture), observant in finding other stains I had missed, and a true work horse! This is a physically demanding job and I watched him take care of our carpets with pride while not taking a break over several hours. Our house has three floors with lots of stairs so this was not an easy job.

The process Zerorez uses is different from the "Steamer" companies that spray in a water/cleaner solution and try to vacuum it out pretty much at the same time. With Zerorez an environmentally friendly cleaner is applied first and allowed to soak, steam is then sprayed into the carpet while scrubbing fore and aft, then with a vacuum pulls the dirt out leaving minimal water in the carpet. My carpets were left cleaner than what the "Steamer" companies ever did, and the carpets were dry in around 6 hours.

In one of our high traffic areas there was a particularly stubborn stain that the technician worked on and was able to remove all traces, unlike the competition (including myself) who had tried several times over the years.

I followed the preparation process to the letter. I vacuumed the carpets, moved everything out of the rooms so the technician could perform his work efficiently, moved furniture that I wanted him to clean under, moved the furniture back, and stood out of the way.

My plan is to use Zerorez in the future for some of their many other services and will request the same technician. I can't imagine why we would use another company.

Missed area and some stains back

I have already sent an email to your company regarding the issues.

Great Service