- Phone: 801-288-9376
- Visit Website
31039 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We love the great cleaning our carpets get without the residue. The only suggestion we have is to make your information about minimums more available so there are no surprises. Thanks
They were informative, efficient, professional, went the extra mile to get out tough stains. Did an excellent job !
I appreciate your serviceman returning the 2nd time to take care of some spots that didn't come clean the first time.
I love that there is no residue left on my carpet! And they have never been cleaner! The staff was awesome and knowledgable as well.
Very professional and my carpet looks great!
My light colored carpets look very clean and stay clean for months. Even heavy spots are cleaned to my satisfaction. I have used Zerorez for the last three cleans and will continue to use them in the future.
Tell the technician to be prepared before coming by reading his notes. Don't advertise that you clean leather couches when all you really do is condition them. The technician should be prepared to remove the stains if at all possible. Do not try to upsell your products when the client is upset by the performance such as we were in regards to our living room carpet.
The technician was friendly and listened to all of our concerns. He was competent and professional and we praise the ground he walks on for getting our one bedroom clean after having cat stains that would not come out before.
The technician was friendly and listened to all of our concerns. He was competent and professional and did a great job!
Zero rez
Zerorez has always been very professional and thorough when cleaning my carpet.
Joseph was very conscientious and helpful. Thank you for taking care of the spots that needed a little more work.
very professional and complete service.
I like that they are very thorough and free of unneeded chemicals!
Good job Very nice and efficient man who did the job.One can not ask for moor than that.
No harsh chemicals. Service is a scheduled time, not a window of time.
The young man who came to redo the cleaning was very
Thoro and professional. I hope you reward him for coming back to correct a job someone else didn't do as well. Thsnk you.
We began with a very, very dirty carpet in the living room, stairs, and upstairs hallway. They were cleaned beyond our expectations by a very pleasant, competent, and professional young man. We will definitely have our carpets cleaned by your company again.
Richard J Parry
Sandy, UT
All of it
Friendly knowledgeable service.
the people that work for you are so nice and accomidating.
The technician, Jared was awesome!
The entire experience was a complete fiasco, from the multiple miscommunications from the first person I spoke with, horrible communication when trying to get those issues resolved, mediocre results from the carpet cleaning itself...basically through the entire process all the way to overbilling me for the treatment you did. Even your response when I confronted you about it was closed and unwilling to address my concern.
Friendly staff
The process is fast and it looks great when they are done.
Very professional, efficient, and love the clean feeling of the carpets and tile when you're finished.
Everything was great with the cleaning. I scheduled a 4pm appointment via email, but that was not how the appt was booked. The tech didn't arrive until 6:15. It is not his fault but put a kink in my schedule for the evening. I will definitely be using your guys again for my next carpet cleaning.
The fellow that did the floors was very thorough and explained everything that he was going to do and why he did it.
I have used you in the past and when I had an emergency I could rely on you to be available at very short notice. Thank You!
The techs are very nice and efficient. And they come at the time they say they coming.