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31044 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service and outstanding job that my technician did when cleaning my carpets.
The guys that come out do a thorough job
The technician was very nice and helpful.
Angelo was on time and polite
The technician was very thorough and very good. He was better and did a better job than the last time we had our carpets done by Zerorez and there were two technicians working together. I do like Zerorez and will continue to use your services. I have also recommended you to other people.
Quick dry and very clean.
efficient and friendly
Reliable, quality, and nice to talk with.
No chemicals
Service tech was very good, discussed what would be done,
the cost was reviewed, he did a very good job and was
reliable and friendly.
My carpets stay cleaner longer
The deep pet treatment is great! The pre-cleaning you do is also great! The vaccum suction is a must. I am so happy our carpets were rescued thanks to your service
QUALITY and SERVICE!!!
My rental house gets amazing TLC from the quality of products and equipment used!
The technicians are exceptional with their professionalism and care!
I appreciate Andrew and have requested him again!
The best carpet cleaning I have every had. The service was great and very professional.
The gentleman that did our carpets was very nice and very thorough and very clear with us. We thought he did a great job
This was the first time I used Zerorez and I have sold the house in which was cleaned so I don't know the answer to your question. But your service technicians were very polite and informative. In my next home I will use Zerorez and be there long enough to evaluate the quality of the product.
Unlike other carpet cleaners, Zerorez left the carpet feeling like new again, not just clean.
I paid extra to have areas treat for pet urine but they still smell like pet urine. The tech is coming back out so hopefully that will do it the second time around.
If it weren't for my amazing technician I would probably never call your company again ! You dispatched him several hours later than my scheduled appointment I was very frustrated However my carpets have never been cleaner and he did an awesome job I will give your company another try only because of him
CARPET STAYS CLEAN LONGER.
high level of professionalism and superior products and cleaning/protecting techniques.
No harsh chemicals.
I just like my carpets cleaned
The clean carpets last a lot longer than other companies
Very kind service man! Thank you
Fast and no resideue
When the original cleaning failed to get rid of a pet stain, you had no hesitation in sending a more experienced technician, Isaiah who did an excellent job and completely took care of the problems.
There was a communication error with your office staff. The tech did a fabulos job and was so concerned with everyting. When I called your office to discuss things with them, they acted as if they could care less that I was having a concern regarding my invoice. I talked to my neighbor about my frustration and she told me that she had a similar expreence with your office staff and payment. Therefore, I will NOT be giving Zerorez a positive recommendation to anyone, personal or business.
i like everything but the price
Our technician was wonderful, friendly, and did a great job. My only complaint is that my 11am - 4pm window time. You showed up close to 6pm. Other than that thank you!