Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31039 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 10, 2015 — Rated 10 out of 10 by M.A. Zerorez Salt Lake City
What do you like about our products and services?

The young man who came was a very hard worker and was polite.

Report a concern   June 10, 2015 — Rated 10 out of 10 by Raquel Jorgensen Zerorez Salt Lake City
What do you like about our products and services?

Friendly Technician who explained everything fantastically. I feel that he took very good care of my house and didn't beat my walls at all. :)

Report a concern   June 10, 2015 — Rated 9 out of 10 by Sean Skanchy Zerorez Salt Lake City
What do you like about our products and services?

Andrew showed up on time,did a very thorough job, and left the carpets looking great.

Report a concern   June 10, 2015 — Rated 9 out of 10 by DeeAnn Gibson Zerorez Salt Lake City
What do you like about our products and services?

My carpet looks better than it has in years. The technician worked to make me happy and was very careful to do a good job.

Report a concern   June 9, 2015 — Rated 10 out of 10 by S.G. Zerorez Salt Lake City
What do you like about our products and services?

Quality & service as always! Andrew was great again!
Question: Did Andrew remember to clean the tile in the upstairs bathroom for 3813 S. Pavant Drive on Saturday, 6/06?

Report a concern   June 9, 2015 — Rated 9 out of 10 by B.D. Zerorez Salt Lake City
What do you like about our products and services?

The carpets were clean!

Report a concern   June 9, 2015 — Rated 10 out of 10 by D.H. Zerorez Salt Lake City
What do you like about our products and services?

No shampoo

Report a concern   June 9, 2015 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

The empowered water, and attention to detail.

Report a concern   June 8, 2015 — Rated 10 out of 10 by E.S. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look great and smell great

Report a concern   June 8, 2015 — Rated 0 out of 10 by T.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I paid $350 extra for the pet treatment on my carpet. The room smells like cleaner mixed with pee. The carpet smells worse than it did before. I feel like it was a huge waste of money and didn't fix the problem at all. The actual stain is gone but it now smells worse than ever. Definitely wouldn't do this again or recommend this to a friend to use.

Report a concern   June 8, 2015 — Rated 10 out of 10 by L.N. Zerorez Salt Lake City
What do you like about our products and services?

Friendly service tech
Carpet feels softer

Report a concern   June 8, 2015 — Rated 10 out of 10 by M.K. Zerorez Salt Lake City
What do you like about our products and services?

The associate that came to our house was friendly and did a great job.

Report a concern   June 8, 2015 — Rated 10 out of 10 by L.K. Zerorez Salt Lake City
What do you like about our products and services?

Very friendly and quick

Report a concern   June 8, 2015 — Rated 10 out of 10 by Judy. Thimakis Zerorez Salt Lake City
What do you like about our products and services?

Great job, carpet like new. Your technician was professional and did a great job.

Report a concern   June 8, 2015 — Rated 10 out of 10 by J.F. Zerorez Salt Lake City
What do you like about our products and services?

You were able to get out the carpet stains and the technician was wonderful.

Report a concern   June 8, 2015 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

The carpet looks clean and feels soft. No chemicals. Service person pleasant and professional.

Report a concern   June 8, 2015 — Rated 9 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

Rep was informed and worked hard.

Report a concern   June 8, 2015 — Rated 10 out of 10 by T.J. Zerorez Salt Lake City
What do you like about our products and services?

Your technician was very helpful and thorough. Also, my carpets look great!

Report a concern   June 8, 2015 — Rated 5 out of 10 by S.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I feel the cleaner didn't take the time to properly clean the carpets. We've had Zerorez before and the carpets looked great. This time all the spots I wanted cleaned still are not clean.

Report a concern   June 8, 2015 — Rated 10 out of 10 by C.P. Zerorez Salt Lake City
What do you like about our products and services?

very efficient system.

Report a concern   June 8, 2015 — Rated 10 out of 10 by L.R. Zerorez Salt Lake City
What do you like about our products and services?

I love how honest the workers are. I had one come out to check a stain on my mattress ans he gave me some product and told me to wash it myself. It worked! Therefore i was so happy with the honesty that i book again for more carpet areas in my home!! Very professional and quick!

Report a concern   June 8, 2015 — Rated 6 out of 10 by B.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

My stairs ended up not being done well. I specifically talked to the associate about having a lot of dog hair on the (previous owner's dog) and that they needed extra attention. I didn't inspect the work close enough.

Also, the hot hose burned an area in my lawn where it was coiled, and also along a line going into the house. It should come back after a few weeks, but having the burned area is disappointing.

The work on the rest of the house was good, and I'm pleased that there isn't the chemical residue I've had with other carpet cleaners. It also dried fast, which I very much appreciated.

Report a concern   June 8, 2015 — Rated 10 out of 10 by C.P. Zerorez Salt Lake City
What do you like about our products and services?

Friendly staff, quality work!

Report a concern   June 8, 2015 — Rated 10 out of 10 by W.J. Zerorez Salt Lake City
What do you like about our products and services?

Very good

Report a concern   June 8, 2015 — Rated 0 out of 10 by J.N. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Services ended up being double the estimate and triple the amount we were charged a year ago. Hard not to feel ripped off.

Report a concern   June 8, 2015 — Rated 10 out of 10 by T.J. Zerorez Salt Lake City
What do you like about our products and services?

Our technician was wonderful, friendly, and did a great job. My only complaint is that my 11am - 4pm window time. You showed up close to 6pm. Other than that thank you!

Report a concern   June 7, 2015 — Rated 10 out of 10 by K.T. Zerorez Salt Lake City
What do you like about our products and services?

The service and outstanding job that my technician did when cleaning my carpets.

Report a concern   June 7, 2015 — Rated 10 out of 10 by C.T. Zerorez Salt Lake City
What do you like about our products and services?

The guys that come out do a thorough job

Report a concern   June 7, 2015 — Rated 10 out of 10 by R.M. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very nice and helpful.

Report a concern   June 7, 2015 — Rated 9 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

Angelo was on time and polite


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