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31039 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly Technician who explained everything fantastically. I feel that he took very good care of my house and didn't beat my walls at all. :)
Andrew showed up on time,did a very thorough job, and left the carpets looking great.
My carpet looks better than it has in years. The technician worked to make me happy and was very careful to do a good job.
Quality & service as always! Andrew was great again!
Question: Did Andrew remember to clean the tile in the upstairs bathroom for 3813 S. Pavant Drive on Saturday, 6/06?
The carpets were clean!
No shampoo
The empowered water, and attention to detail.
My carpets look great and smell great
I paid $350 extra for the pet treatment on my carpet. The room smells like cleaner mixed with pee. The carpet smells worse than it did before. I feel like it was a huge waste of money and didn't fix the problem at all. The actual stain is gone but it now smells worse than ever. Definitely wouldn't do this again or recommend this to a friend to use.
Friendly service tech
Carpet feels softer
The associate that came to our house was friendly and did a great job.
Very friendly and quick
Great job, carpet like new. Your technician was professional and did a great job.
You were able to get out the carpet stains and the technician was wonderful.
The carpet looks clean and feels soft. No chemicals. Service person pleasant and professional.
Rep was informed and worked hard.
Your technician was very helpful and thorough. Also, my carpets look great!
I feel the cleaner didn't take the time to properly clean the carpets. We've had Zerorez before and the carpets looked great. This time all the spots I wanted cleaned still are not clean.
very efficient system.
I love how honest the workers are. I had one come out to check a stain on my mattress ans he gave me some product and told me to wash it myself. It worked! Therefore i was so happy with the honesty that i book again for more carpet areas in my home!! Very professional and quick!
My stairs ended up not being done well. I specifically talked to the associate about having a lot of dog hair on the (previous owner's dog) and that they needed extra attention. I didn't inspect the work close enough.
Also, the hot hose burned an area in my lawn where it was coiled, and also along a line going into the house. It should come back after a few weeks, but having the burned area is disappointing.
The work on the rest of the house was good, and I'm pleased that there isn't the chemical residue I've had with other carpet cleaners. It also dried fast, which I very much appreciated.
Friendly staff, quality work!
Very good
Services ended up being double the estimate and triple the amount we were charged a year ago. Hard not to feel ripped off.
Our technician was wonderful, friendly, and did a great job. My only complaint is that my 11am - 4pm window time. You showed up close to 6pm. Other than that thank you!
The service and outstanding job that my technician did when cleaning my carpets.
The guys that come out do a thorough job
The technician was very nice and helpful.
Angelo was on time and polite
The young man who came was a very hard worker and was polite.