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based on 33995 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
nice tech, quick and convienient
Failed to remove 2 stained areas. Floor took a lot longer to dry than we were told (4_to 6 hrs)
Benjamin was very polite and friendly and explained the amazing process at every step along the way. He did and outstanding job on my carpet and it looks like new, clean and bright. It dried in a reasonable amount of time and I'll be calling Zerorez for my other rooms in the near future. Thank You
Eric did a great job. Very clean. Dried fast.
I love how thorough and professional Isaiah is. My carpet looks amazing! I trust him in my home and have come to expect great work from him every time. He is pleasant and hardworking. I wish it were less expensive (It was $740) but I understand that carpet cleaning is expensive.
Zerorez did a great job and took away any signs of pet odor.
You are on time. Your technicians are all excellent. The carpet dries in the time frame that you give us. I had a sofa cleaned for the first time and I am extremely pleased with it. I certainly will continue to use Zerorez and I will recommend it to friends.
Thanks for your services.
As you say in your add, "Clean, shoe covered technicians" who do an excellent job. Love your protectorant and the spotter treatment. I use the spotter treatment throughout the year and it does a great job on those small areas that occasionally need a little help!
Dried fast, smelled amazing not like wet dog like other carpet cleaning businesses, got most all of the stains out and the technician was great and personable!
My carpet looks like it new again and it's 10 years od
Carpets are clean
there are still spots on rugs and stairs that did'nt get cleand
Eric did a fabulous job! He was fast yet took the time o let me show him areas I was concerned about. Everything looks very clean.
The service was great, the employee was very friendly and explained what he was doing.
Jonah was just wonderful and did a great job! We didn't get the receipt in our email and would like it for our records.
Very professional cleaning. Roy did an excellent job and we appreciated his hard work Our carpets looked clean .. spots out and even the stairs were well done.
Great job, efficient and friendly.
The carpets come clean and there is no odor that would disturb my allergies.
My carpets dry quickly and look as good as new
They were on time and answered all my questions. He helped me find a coupon that helped my elderly mother. Kept me informed how things were going.
Everything
My home was newly painted and even though they put the corner guards on they still scratched some of the corners. That was frustrating, but what was worse was that the technician scratched the wall. He was trying to pull too much line with not enough slack. I knew it was a big job, but I paid a big price for good quality.
I love that it is clean and environmentally safe! I also love that the people took extra care not to bang up or ruin anything in my house! My carpet and chair look and feel great!
It is clean and not crunchy.
Honestly, I didn't have really high hopes about how clean my carpets would be with Zerorez simply because we've used myriad carpet cleaning services in the past with mediocre results. I was so pleased when I saw how well Zerorez was able to do with my sort of oatmeal-colored, 18-year-old carpet! You were able to get out spots that I'd worked on for a long time without success, and you were fast and professional. I really appreciated the customer care and respect for my time. I'll use your services again!
The tech who came to clean my $1000 area rug might have ruined it. I have a new tech coming this Tuesday. I hope the new tech can fix the yellow on the carpet that the other guy left. I hope my rug is fixable. I had a great experience last year. I hope I can have this problem resolved.
Results! Timely and courteous service.
Technician was respectful of me and my home and careful. Informed me of service. And was kind and willing to go over areas if needed and requested
The representative was very courteous and stated what he was going to be doing each step of the way before he did it. The process was extremely efficient and did more than was expected. We are more than satisfied with Zerorez. We will use them again and definitely recommend Zerorez to all that we know.