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based on 33991 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Just had the carpets cleaned and the job was very well done.
friendly service and helpful tec.
Carpets look great, wonderful job. Jimmy was very informative and told us what to expect.
Great technical carpet guy with great work ethics.
He knows his stuff
Fair priced with high quality services!!
The cleaning method is safe and effective. ZeroRez does a good job cleaning my carpets and tile each and every time they come out to service my home.
easy process a d convenient for us
They did s good service. The carpets really look nice and I can go ahead entertaining without my dirty carpets. Well done!
Technician arrives on time and is careful with my furnishings and walls. The carpets look great
Technician Eric was very thorough and quick. My carpets look amazing again.
Friendly technicians and clean carpet!
Great service! Very nice serviceman!
Very professional and kind technicians. Consistent contact from the company and the technicians. Quality cleaning, quick and effective.
Brock is a hard worker and very dependable. He did a great job on our tile floor.
Great employee. Great job.
Very professional and knowledgeable. Carpet looks great!
Do away with the disposal fee.
They do a good job and it dries quickly. I like it.
I love that my carpet isn’t full of soap. I love how fast the carpet dries. The techs that come are always friendly and wonderful to work with.
The results are just as advertised.
Very professional and friendly. Loved that the pretreatment is water and orange peel extract, and the obviously cleaned with water. I’m so happy that I don’t have to worry about my kids and cleaning chemicals on my carpet. I will definitely use them for all my carpet cleanings and highly recommend.
I don't like that 1 have to have a minimum $100. I would use you more often if I could just do 1 or 2 rooms. My home has mostly wood floors but I have 2 rooms that do have carpet. I am always trying to come up with random stuff for them to clean.
They were so quick and efficient. In and out of my home in less than an hour. Carpets were completely dried in 6 hours.
Didn’t get our carpets as clean as other carpet cleaning companies we have used in the past.
The technicians were great and very polite. The staff setting up the appointment and the follow up was very professional too.
The technician mentioned the edges were hard to get when transitioning from carpet to hardwood. It left a visibly noticeable difference, like a dark frame around the newly cleaned carpet. Other than that the job was well done.
Carpets come clean and dry quickly. Customer service is good, too, keeping us informed of technician’s arrival.
Thorough evaluation and no pressure
The carpet was still wet in spots 20 hours later.
I was called and told the carpet cleaner would be done in 45 minutes and was in the Sandy area already.
I left work to make it home, so I would be there in the allotted time. I waited an additional 45 minutes and called to see when he would be coming. I was put on hold and then told he had additional work at the previous house, but he was now on his way. I needed to go back to work and I would have appreciated a courtesy call letting me know why I was waiting so long.
My carpets look great, but I am disappointed that I still can’t get my house back in order.
Some areas of the carpet still show stains that I thought would come up. I used your firm perform and had great results.
Your employees, Eric and Jose, were very professional and friendly. I think they did a very good job on our carpets and tile floors. Even though it was a cold and wet afternoon, they were efficient and careful not to track in the rain and snow. I would recommend your company to anyone.