Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33721 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 5, 2018 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

Great customer service.

Report a concern   May 5, 2018 — Rated 10 out of 10 by Linda Nielsen Zerorez Salt Lake City
What do you like about our products and services?

I have been a repeat Zerorez customer for many years. I'm not sure what more to say. I want clean carpets; Zerorez gives clean carpets. We're all happy!

Report a concern   May 5, 2018 — Rated 10 out of 10 by L.V. Zerorez Salt Lake City
What do you like about our products and services?

My carpets feel clean after. My technician was great, he was efficient , and courteous.

Report a concern   May 5, 2018 — Rated 10 out of 10 by Sue Taylor Zerorez Salt Lake City
What do you like about our products and services?

Fast, clean, amazing, honest, personable... See ya next year

Report a concern   May 5, 2018 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

great customer service and communication
easy and quick scheduling
competitive pricing
great product

Report a concern   May 5, 2018 — Rated 10 out of 10 by Sally Wadley Zerorez Salt Lake City
What do you like about our products and services?

I love the way my carpets look and feel after you clean them. Your staff is amazing! When I need my carpets cleaned, I only call Zerorez!

Report a concern   May 5, 2018 — Rated 10 out of 10 by J.L. Zerorez Salt Lake City
What do you like about our products and services?

The clean feel of the carpet

Report a concern   May 5, 2018 — Rated 10 out of 10 by B.W. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals, Technician was very knowledgable

Report a concern   May 4, 2018 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

Amazing job, great staff, great prices, everything explained and couldn’t be happier.

Report a concern   May 4, 2018 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

Services are great.

Report a concern   May 4, 2018 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

Quick, thorough, quality.

Report a concern   May 4, 2018 — Rated 6 out of 10 by D.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

In our building they clean the hallway carpet. The guys doing the work were nice the only complaint we have is that the tile in front of the elevator lobbies on each floor was messy. We did not pay them clean the tile and it was left a mess from all the work.

Report a concern   May 4, 2018 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

The service was very good and he was very kind. The rugs have turned out good other than the area rug still seems to have some dirty spots, but it was pretty dirty. Overall we were very pleased and would recommend you and use you again.

Report a concern   May 4, 2018 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

Always on time or early. Carpets look clean and feel wonderful. No messes are left. Just a great way to keep the floors looking and feeling great.

Report a concern   May 4, 2018 — Rated 0 out of 10 by S.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

When the person who cleaned my carpet came into the house. He said he could smell pets. He used his ultraviolet light to show me where my cats had accidents. I was shocked. He then said my rooms would need to have the special treatment at $75.00 per room. My bill went from $210 to $588. Needless to say I was shocked, but needed to do it because of the "mess". I had never had anyone tell me my house smelled. Now I have the residual smell of the product he used. Which I can't stand. I wish I had never called your company!!

Report a concern   May 4, 2018 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

I loved how much communication there was and how quick & timely it was done.

Report a concern   May 4, 2018 — Rated 10 out of 10 by K.R. Zerorez Salt Lake City
What do you like about our products and services?

I like your products because the carpets dry faster than other companies. Also, there is not that wet carpet smell.

Report a concern   May 3, 2018 — Rated 10 out of 10 by B.L. Zerorez Salt Lake City
What do you like about our products and services?

I like how clean the product is and how it doesn't harm the carpets

Report a concern   May 3, 2018 — Rated 10 out of 10 by Denise Kelly Zerorez Salt Lake City
What do you like about our products and services?

Reliable, consistent and professional

Report a concern   May 3, 2018 — Rated 10 out of 10 by Kristin McQuivey Zerorez Salt Lake City
What do you like about our products and services?

High focus on customer service and a job well done.

Report a concern   May 3, 2018 — Rated 10 out of 10 by S.L. Zerorez Salt Lake City
What do you like about our products and services?

the man who did our carpets was friendly and did a great job with the carpets

Report a concern   May 3, 2018 — Rated 10 out of 10 by Jack/Janice Perser Zerorez Salt Lake City
What do you like about our products and services?

You get the carpets clean and will come back if there is still a problem

Report a concern   May 3, 2018 — Rated 10 out of 10 by Jenna Anderson Zerorez Salt Lake City
What do you like about our products and services?

Quick and on time!

Report a concern   May 2, 2018 — Rated 10 out of 10 by N.W. Zerorez Salt Lake City
What do you like about our products and services?

Great products. Super clean carpet after the service and managed to get grease stains out of the carpet. Quick service and in and out.

Report a concern   May 2, 2018 — Rated 10 out of 10 by L.G. Zerorez Salt Lake City
What do you like about our products and services?

Your produce went on very easily and had good aroma. And the tech that did the job was very curtious. Answering question I had during the prosses

Report a concern   May 2, 2018 — Rated 10 out of 10 by W.B. Zerorez Salt Lake City
What do you like about our products and services?

Zerox comes on time as they said they would.

The driver is friendly and the work he does is excellent.

He got out all the spots and did a great job for me.

I always get Zerox to clean my carpets.

Name removed

Report a concern   May 2, 2018 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

Customer service is on point - Ryan was terrific
Product works and smells clean

Report a concern   May 2, 2018 — Rated 10 out of 10 by Haley Richman Zerorez Salt Lake City
What do you like about our products and services?

The guy cleaning our carpets was knowledgable and kind. I love how clean he got my daughter's recliner chair and rug. It saved us from having to throw it out. My carpets were cleaned quickly and efficiently. When the times comes to clean them again, because I have kids, I will defiantly call Zerorez again. Thanks guys!

Report a concern   May 2, 2018 — Rated 10 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

everything! Very Professional

Report a concern   May 2, 2018 — Rated 10 out of 10 by S.G. Zerorez Salt Lake City
What do you like about our products and services?

My carpets always turn out beautifully with Zerorez. And they often have good offers to take advantage of for carpets and vents. Generally, I can schedule with them whenever I need my carpets done, however it is challenging around any holiday. The technicians are always friendly and the office staff that schedule appointments are professional and helpful. I highly recommend Zerorez to others.


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