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based on 33497 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was fast, friendly and thorough. My carpet looks great!
The carpets look great , like new. It did not take very long to dry up. It was fast and great job.
Carpets looked great!
Great job on my carpet and dry in 4 hours!!
They were fast, the carpet looked good and it dried quickly.
Everything went great. Thank you
Our tech was professional and courteous. The carpets look fabulous. You are the only company we will every use. Thanks so much!!!
No chemicals, dries fast, nice people. Two thumbs up.
I didn't remember the name but the services were great - love the clean! Thank you!
I liked that they were in and out in a reasonable amount of time. Carpets are clean and smell fresh. Pet smell is gone.
Mitch was friendly and went about his work quickly and was thorough. I was given enough notice the morning of the cleaning to have everything moved out of the way. And Loved the NO CRUNCHY Residue from soap! Fabulous clean feeling!
Thank you! Melony
It's was quick, it cleaned the tile up & i was super glad to get it done!
Very informative,courteous, efficient.
Service was prompt. The technician was as happy and friendly and did a wonderful job of cleaning our carpets.
We have had our carpet serviced by Zerorez a couple of times. The first time I was dubious that they could make the carpet look like new. It was bad. The service man really worked on it and it didn't quite look like "new," but I was VERY impressed.This time I might have had too high of expectations. The carpet looked good when the service man left, but today-now that it's dry-the traffic spot seems to have shown up again sooner than I expected.
Very professional and do a good job.
Easy to schedule. Very fairly priced
Very professional and efficient!
Fast and girl was very polite.
he was very good
Loved the way my carpets looked! However the same day I had my carpets cleaned I saw on Channel 4 news there was a special if you had 3 rooms cleaned you could get a recliner cleaned for free and that was never offered to me! I am disappointed!
willingness to return and fix missed spots
carpets were cleaned well... tile grout not so well. The cleaning solution for the tile must have been splashed up on the baseboards in bath. The baseboards now have big bubbles in it where moisture has hit it. I will call and talk to you about it.
We are pleased with the carpet results though
Very courteous, called and was here 20 minutes later. He explained everything to me was very polite he wore shoe coverings. Our carpet looks AMAZING ❤️
First time to use. Time will tell what I think
Your prices are fare and the people your employees are very helpful.
They say they will be at your home at a certain time and they are.
They do a thorough job and are very conscientious about there work.
My carpets, upholstery, are cleaned, thoroughly, and stay that way for a long time.
I had zerorez clean a basement room, the stairs and an area rug (ugg! they are expensive to clean) and they look great!
Thanks for your service.
Fast and clean!
Customer service was fantastic