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based on 33720 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The services varies depending on the technician performing the job (Assuming the tools provided are the same). I was very happy with the service done a couple of years ago. This year, it didn't meet expectations even after a re-service.
Zero residue is great. My rock floors look fantastic!!
Everything
Always makes carpet look like new
Jacob carefully analyzed what was needed to get my carpet clean and explained the processes to me clearly. He was friendly and professional and he got the stains out of my carpet and made it look great.
Our carpet was so clean, no strong perfumey smells, no greasy conditioner feel, just clean!
I really like the trustworthy service and how well the cleaning system works. My carpets look great!
Amazing. Beautiful job. Eric you are the best!
Qualified employees, good quality results, affordable
Good about calling ahead to let me know he was calling. Very professional and knowledgeable. Friendly.
Ignacio is awesome! A cleaning company made my carpets much worse and left chemicals in my carpet it was awful. Ignacio, cleaned my carpets for really both the chemicals & original dirt is taken care of and they look great!
Very friendly and helpful staff. Did a great job on my carpets.
My carpets look great. I had some serious pet accidents that to be dealt with. Technician explained everything he was doing. I felt it was reasonably priced for what I had done. Carpets were damp but dried in a few hours. It smells fresh again in my home. It has been a week since done and they are still fresh.
Arrived promptly. Explained process and provided total cost before beginning. Worked with me on special concerns. Was very fast. Carpet looks tremendously better, before and after pictures could have been poster child for Zerorez. Technician was very courteous and knowledgeable.
The tech who cleaned our house was thorough, nice, and explained everything he was doing. We just bought a new place, and the previous owners had a couple of dogs. The difference between how the carpets had looked before versus how they looked after he finished cleaning them was very obvious. He was awesome! Would definitely recommend!
Nice service tech.
Carpet cleaning was mediocre. High priced for the quality. Competitors are doing the same quality of service for less money. Upcharge for deodorizer was $30 an area competitors are doing it for $40 total. Had to call to have the special applied. Tech was pretty friendly but not great customer service
Cleaning was done thoroughly. The drying time was short. No residue left. The technician was especially helpful and friendly and did a great job.
The product and service was wonderful. The cleaner arrived on time, evaluated everything, and did a very detailed cleaning job. He didn't waste any time and explained the process before beginning and during cleaning. He was nice, polite, and friendly. I would request Zerorez to anyone who needed carpets cleaned.
My carpets look great, especially the stairs. I’m very pleased
carpet came out great, technican was efficent, courteous and did an excellent job bringing our carpet back to life!
Came back to fix a problem
jacob was awesome!
On time. Very nice fellows and they were very careful with the furniture and wood trims in the house. Very nice job and well done. Give them a 10. Thanks for a great service.
Peter was such a help and did a fantastic job. I had some areas of concern and he addressed both so well. Thank you
Associate was on time and knowledgeable about products and services. Explaining the processes and working to complete the services as quickly as possible.
A pet treatment was done on my carpet, but did not work, it smells like dog pee just as bad as before.
Dries quickly, not crunchy, smells fine
The speed of service was fantastic and the quality of the product was amazing. I wish you had a subscription model that auto scheduled my carpet cleaning every year.

Very professional and my carpet looked great!