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based on 33497 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We are a repeat customer because of the quality work you always do. We'll be back again.
Cleaning your carpets can be healthy for you because they never use anything abrasive or toxic in the home. And those who do the work are always kind.
Great service techs. They were very personable and knew what they were doing.
My very old carpet cleaned up better with Zerorez than any other company.
When I called around for estimates, you had the best price.
I will use your company again.
Thanks.
I'm very happy with the way my carpets look.
Service was great. We still need a touch up but your 30 day guarantee makes that easy.
your fine invoice time could improve
The technician was prompt, courteous and efficient. The carpet was pretty wet when he was done, but that's to be expected. It took about 8 hours to completely dry. But, it's clean, and that's the main thing.
I like how the cleaning process leaves no residue. I appreciated the fact we had no trouble changing our appointed cleaning day.
Carpet looks great! Thank you.
The representative would not listen and continued to try to up sell me after I let him know what service I preferred. When he did start cleaning, he sped through the job not paying attention to detail - maybe because I wouldn’t agree to the additional services.
The technician was very prompt and professional. He got stains out that I thought would never come out.
Very friendly and the results were splendid! Overall best experience I’ve ever had I’m never gonna use another company besides Zerorez!!!
Our technician was great— very friendly and thorough. We’re really pleased with the service!
I don't usually make such recommendaitons so that chance I will is quite small.
A big stain was left on the cement outside my house and some of the grass was burned/killed from the hose.
I reason I chose Zerorez was the fact you don't use all the soaps & chemicals. Technician (Roy?) was AMAZING!
Great service - the technician was very informative and helpful. He was very courteous and polite. We would recommend Zerorez to anyone.
This was my first time with Zerorez. I was excited to try them. The technician was delightful and professional. However the RESULTS fell short of any other company Ive had here previously. Along the carpet's edge (where it meets tile) I can see the extraction lines and see where the tool did not go. There is clean and dirty copy outlined by where the extraction tool was used and where it wasn't.
Zerorez does a great job on carpets. I have used them for a few years now
Friendly employee who took the time to explain and educate me on the processes that helped clean our carpet. The carpets also turned out incredible! Family members commented that they look brand new once again.
Along with the carpet cleaning, we paid an additional $450 to clean our slate tile floor in the kitchen, hoping to be able to reseal the slate after your visit. After everything dried we found grime on the floor, and some food in spots that we were able to scrape off with our fingernails. In one spot we had a foam rubber floor mat and it had left a rubbery residue behind which wasn't cleaned off. In short we are left a bit disappointed with having to hand scrub these areas after your visit. The tech was great, kind, and courteous, I suspect it to be more of a limitation of the equipment maybe? Needless to say, for $450 and still having to hand scrub, I am sad to see the money go, especially when I had hoped the service would have saved me the time and trouble which it did not.
Very quick and professional. Will have to wait and see on carpets but initial reaction is very good.
We all know, you get what you pay for. And what you’re paying for at Zerorez is top notch service and products! Their customer service is unbeatable. The Technicians are extremely knowledgeable and friendly. And the products are non-invasive but super effective. You may be able to pay less somewhere else but you’ll also receive much less!
Like the service and once some area of the floor was missing , so he came back to redo it so I am very please with this service.
We loved how the technician worked with us to get the best deal possible.
Easy scheduling and price estimate. Appreciated the appt time heads up calls prior to arrival. Very professional all around.
great kid, great looking carpet!
I have always loved Zerorez! There are no chemicals which puts me at ease about having my children crawl around on the carpet. My carpets are clean and residue free!
Abbie did a great job. It looks good. Thanks
The room that we spent the most money on for treatment smells just as bad or worse than it did before.
Angelo was thorough and did a great job!