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based on 33497 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
they did a good job on everything except the stairs.
Friendly, hard working technician. Easy scheduling, great result!!!
Using your company was a simple straight forward process with excellent results.
Professional, on-time, quick, CLEAN, friendly...my carpets are perfect and the odor is gone. 10/10.
I liked how quick you scheduled service.
I feel the carpet cleaner was in and out of the house too fast to really do a good job. Also, the small master bath which has carpet wasn’t completely carpet cleaned. Nothing was cleaned around the toilet. And the carpeted floor board behind the door in the master wasn’t cleaned at all. Lots of stains still throughout the house which could have come out if done slower and not so fast!
I've been using Zerorez for a while now and will continue to do so. Employees are very professional and efficient.
Quality work and friendly staff
My tech was very knowledgeable and courteous.
Easy to get an appointment. Friendly technician.
I have always been pleased with your service but this time I had 5 spots and none of them are gone the day after my carpets were cleaned.
There were several places in the living room that look like they were missed. Had to go over them with my home carpet shampoo machine
saw one of your trucks, carpet was soft and clean. like the services and the fellow was very nice and helpful
I was supposed to be first on the list that morning for the cleaning. Instead, he arrived over two hours past the time that was scheduled. A piece of his equipment broke and set him back almost another hour. I took off work because they said they would be there first thing in the morning. Totally took way too long and didn’t come through with what was promised.
Good value and the carpets look great. The technician called promptly as promised and was on time.
I was so impressed with how good my carpets looked. Other companies have “cleaned” them but I was not happy with the results. My carpets had some stains that i thought would never come out. Boy was I wrong! I love the look and the feel of my carpets. The technician was very professional and friendly. He kept me informed on what would be done and did not leave without my approval. I will use them again and recommend them to all my family and friends. Thank you 1280 The Zone for recommending them. Becky S
Great communication
They don’t try to up the cost of your bill
They were fast but thorough
Seems to look cleaner
Your employee was friendly and knowledgeable. My kitchen tile and grout looks as good as it did 18 years ago when we built our home. Even my 18 year old son mentioned it as soon as he walked in the house. The carpet looks fantastic as well. Thank you for a great experience and we will definitely use your company in the future.
Super prompt, everything looks much better now! Bonus points to Abby G. for liking my cat lol.
Not make a mess in my driveway and leave it! I sent you a text regarding this matter with a photo! I was surprised that 24 hours later my carpets are still wet!
He cleaned the carpet good and hs told us everything he was using and what it was used for
they were willing to come back and help with the dog odor that was in my rug. the technision was very friendly and helpful
Nice smell of clean
Customer service was awesome!
I love that you can clean without chemicals! You can get my carpets looking amazing
Dried fast with no residue
I was called by dispatch and told the technician was just finishing up with his previous job and would be at my house within 15-30 min. Then the technician called 10 min later to say he was on his way. He came in and ask what I was having cleaned, explained the procedure and different options then got started. He did an excellent job
I love zerorez because of the attention to detail that the technicians give. They are professional and work hard. The technology is superior as well. I have and will always use Zerorez.

The great job and the pric e