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31768 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
John, the technician, was great! He was on time, friendly and was a hard worker!
It looks and feels clean. I'm very satisfied.
Carpets look great and staff was friendly, professional, punctual and efficient.
I had "picked" things up from all the rooms except the master bedroom- I realize this was my mistake but wish the tech had said something so I could have moved things so more area could have been cleaned.
You are fast, reliable, and consistent with quality of work. The price isn't too bad.
Was very pleased with the whole project from start to finish. The tech who cleaned the carpets was very professional and did a great job.
Good workers
I have now used Zerorez 2 times. I am very pleased with the condition and cleanliness of my carpets.
Both of the Technicians have been very helpful - and taken the time to listen to my concerns - esp regarding my 3 lb dog pee stains.
The communication from the company as a whole has been great and thorough.
This company is very professional and has wonderful customer service!
John did a fast, thorough and efficient job. He even spot treated a small area on a rug free of charge for me.
Clean carpets, no residue, quick and great service.
I like how it cleans deep into the carpet and leaves the carpet fluffy and soft with no residue.
Upfront pricing and friendly workers
No odor and dries fast.
I was pleased the technician arrived as scheduled. He was efficient and did an excellent job of spotting and then cleaning.
I vwould like my receipt from my cleaning job I had done last week.!
Thank you
On time. Very good fast service. The carpets look like new again.
Service was done very efficiently and satisfactory.
The man who came to clean was very nice, and even cleaned up a spill for me after he had already put his equipment back on his truck. Another thing I liked was that he gave us a discount on a couple of spaces in the house that were large. I have two complaints: number one, he didn’t wear any protective coverings on his shoes, and number two, he didn’t move any of the furniture around. I wanted all over the carpet cleaned, not just what was easily accessible. I will likely go with a carpet cleaner that will get under the furniture in the future.
He was a polite and elaborate man for his work, fast, helpful and clean and the work was great
Quick service, fair price, and carpet turned out great!
Technicians do a great job and are courteous and professional, prices are very reasonable
Great staff at Zerorez! Friendly, knowledgeable, timely and they took extra care to not damage the house with their equipment. My carpets look and feel fantastic! We'll be using them again and again.
Clean and quick. Very effective.
The service we received was fantastic. I did not believe the carpet in the areas cleaned looks beautiful. The technician was friendly and professional.
We will use your services again !
My carpet is clean, looks good and it was fast and good servide!
Carpets not as clean as I expected. Carpets left very wet, especially The stairs. They were standing water. I’m expected a much more thorough job. I have done that well myself. I don’t feel the job done was worth the money a some refund would be appropriate.
The gentleman was polite and communicated well. The carpets were left clean and only one small spot was left. We were very happy.
Clean product that I didn't have to worry about harsh chemicals being on the floor our kids crawl on. Your were on time and fast at cleaning. Did a great job
Rooms looked good. The technician was on time, fast and courteous.
Process was quick, they did an amazing job and staff super friendly. Will definitely be using again. Thanks!