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based on 31767 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They get clean and stay clean. It doesn't take days for carpets to dry.
quick response time. Carpets including the stains were clean. Informative.
My old carpet came back to life! I can’t believe how clean it got. My technician was professional let me know when he was on his way. I would highly recommend Zerorez and will use you again!
courteous, friendly and thorough.
The product is effective and the service is friendly and helpful.
I did have one problem, though:
When doing a room entry area only, I noticed afterward that it should have gone in a little further b/c there was a definite line between the clean area and the rest of the pathway!
Prompt, fast and friendly staff
The Technician was polite, efficient and did a very good job!!
Superior and courteous cleaning staff.
I love Zerorez! My carpets always look amazing after they clean them.
They did a great job. A+. The technician was courteous, professional and most importantly thorough and provided an affordable service. The carpet looks great and dried fully within a day. No stinky smell and the carpet wasn’t stiff and sticky afterwards like other carpet cleaning services used in the past. I will come back to (and wholeheartedly recommend) Zerorez with no hesitation. Thank you!
Great service from start to finish. Love how my carpets turned out. Super professional and knowledgeable! Highly recommend!
Flexible in cleaning the things I wanted vs determined to clean top to bottom.
When I called to find out if my rug was done she couldn’t find me in any of the systems. Then I asked her if it was done she couldn’t tell me and had to call me back the next day. Then she charge me for a fee that I wasn’t told about. Then she called me two days later to schedule a drop off time when we had already done that. I feel lucky that I even got my rug back with how disorganized your company is! The guy who delivered did a really good job and I appreciated him.
They do a great job and very willing to work with my schedule. And reasonably priced.
I was able to get our carpets cleaned the next day. I liked they were fast and effective.
Service and price
The technicians were good. They worked hard to help my pet situation. They worked hard on a stain. They were very pleasant. My. Story’soom amazing.
They were incredibly professional and upfront about everything! They worked wonders on the carpet and were done quicker than I expected.
They strive to make you happy!
Nour was the tech that did our floors. He was very informative prior to do the work. The carpets looked like new when he was thru. I would use Zerorez again in a heart beat.
I think the carpets were cleaned good the stairs didnt get the side cleaned
Ryan L, our technician, was courteous, thorough, and went the extra mile to be sure I was satisfied with the results. The carpets are like new and it is a pleasure just to walk on them.
I liked our technicians.
Good thorough job.
Carpets cleaned up very nicely. I was surprised.
The girl who did the cleaning was very friendly. She did a good job.
Excellent product and excellent service. Nour was our technician and he was the best we’ve ever had. Very professional, knowledgeable and thorough. We would request him next time we have it done. Thanks!
This last visit we had the carper came very clean. Nour was our technician and he was very knowledgeable about our carpet type and worked very hard to make it look good. We are very satisfied. Thank you
Our technician, Conrad, was awesome. He was extremely friendly and thorough and very knowledgable about the product/service. The carpets dried super fast and look amazing.