Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31764 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 19, 2020 — Rated 9 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

I know my carpets are cleaner when your representative(s) leave.

Report a concern   January 19, 2020 — Rated 10 out of 10 by A.K. Zerorez Salt Lake City
What do you like about our products and services?

Our carpets look and feel brand new. Our home smells fresh but without the intoxicating chemical smells from other carpet cleaners. We are very pleased with the services we were provided.

Report a concern   January 19, 2020 — Rated 10 out of 10 by A.C. Zerorez Salt Lake City
What do you like about our products and services?

Everything was removed from carpet and the Tylar the technician was so great!

Report a concern   January 18, 2020 — Rated 10 out of 10 by C.R. Zerorez Salt Lake City
What do you like about our products and services?

Good service

Report a concern   January 18, 2020 — Rated 10 out of 10 by R.G. Zerorez Salt Lake City
What do you like about our products and services?

We've been Zerorez customers for 20 years and have never been disappointed in their techs, the job they do and their timeliness.

Report a concern   January 18, 2020 — Rated 10 out of 10 by B.H. Zerorez Salt Lake City
What do you like about our products and services?

On time, great service, pleasant and friendly!

Report a concern   January 18, 2020 — Rated 0 out of 10 by S.L. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

My carpets did not look clean. They went to fast cleaning them and did not do a good job. I don’t feel like I would want them to come back out again to do them it would just be a waste of my time. I was moving into the basement and wanted them clean before I moved all my furniture in. I mainly would just like a refund.

Report a concern   January 17, 2020 — Rated 10 out of 10 by Sandy Martin Zerorez Salt Lake City
What do you like about our products and services?

My favorite technician-Eric. He is thorough and efficient. Very friendly and personable.
Sandy Martin

Report a concern   January 16, 2020 — Rated 10 out of 10 by W.K. Zerorez Salt Lake City
What do you like about our products and services?

House looks great, job done quickly, care taken to not harm walls,furniture, cabinets, tile and shower door look so clean. We are very happy and can’t wait to have you return to do more.

Report a concern   January 16, 2020 — Rated 10 out of 10 by A.F. Zerorez Salt Lake City
What do you like about our products and services?

Did a great job and understood what we needed

Report a concern   January 16, 2020 — Rated 10 out of 10 by J.G. Zerorez Salt Lake City
What do you like about our products and services?

Cleans without soap suds residdue.

Report a concern   January 16, 2020 — Rated 10 out of 10 by Kim Olsen Zerorez Salt Lake City
What do you like about our products and services?

Technician was professional and really friendly as well. He did a thorough job and left my house clean and tidy

Report a concern   January 16, 2020 — Rated 9 out of 10 by Donna Blackwell Zerorez Salt Lake City
What do you like about our products and services?

They came on time and worked quickly. They listened to me and worked on the areas I mentioned to them that needed extra attention. They were friendly and clean cut and did a great job. They gave us booties so we could walk on the carpet afterwards if we needed to.

Report a concern   January 16, 2020 — Rated 10 out of 10 by M.F. Zerorez Salt Lake City
What do you like about our products and services?

they did a great job! Thank you!!

Report a concern   January 16, 2020 — Rated 10 out of 10 by M.T. Zerorez Salt Lake City
What do you like about our products and services?

clean and pet spot treatment

Report a concern   January 15, 2020 — Rated 9 out of 10 by D.G. Zerorez Salt Lake City
What do you like about our products and services?

I was very happy that the company was able to schedule and complete the requested service within a couple of days of my call. The young man who completed the service was very good about answering my questions and explaining the method and result of the service. The only additional thing I could have hoped for is that my hardwood floors would have been protected a bit better from moisture, the solution, and tracking. However, no lasting harm was done, as far as I can see. Thanks for the service! It was expensive, but worth it.

Report a concern   January 15, 2020 — Rated 8 out of 10 by A.O. Zerorez Salt Lake City
What could we do to improve?

The service was performed well and the technician was very friendly. The only improvement I could suggest would be to make the prices of certain services/areas more competitive. Overall, we are very satisfied.

Report a concern   January 15, 2020 — Rated 10 out of 10 by M.A. Zerorez Salt Lake City
What do you like about our products and services?

Quick cleaning, carpet feels cleaner and softer, technicians were professional and the service was all around great.

Report a concern   January 14, 2020 — Rated 6 out of 10 by J.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I was just unimpressed by all the added charges for the smallest things. I would look elsewhere next time we clean our carpets.

Report a concern   January 13, 2020 — Rated 10 out of 10 by S.E. Zerorez Salt Lake City
What do you like about our products and services?

Like the brush roller that acts like a power rack for carpeting

Report a concern   January 13, 2020 — Rated 10 out of 10 by M.E. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look beautiful and it was done very quickly. The technician was also amazing and friendly.

Report a concern   January 12, 2020 — Rated 10 out of 10 by E.B. Zerorez Salt Lake City
What do you like about our products and services?

Good service

Report a concern   January 12, 2020 — Rated 7 out of 10 by L.B. Zerorez Salt Lake City
What could we do to improve?

Carpets look good ... He tried to sell other add on items, which I know is his job. Would be better if these add on options where discussed when making the appointment and full cost disclosed if add ons chosen. I wanted to stick with the cost I was quoted, so I opted not to have the add ons. I was then told I better be saving for new carpet if I didn’t. I sure hope that cleaning my carpet from what seems to be a reputable company, using no chemicals, will not speed up my need to replace my carpet.

Report a concern   January 12, 2020 — Rated 10 out of 10 by M.K. Zerorez Salt Lake City
What do you like about our products and services?

Jeremiah did a thorough job cleaning our carpets, and they look great! He recommended an additional silicone treatment to protect our carpet and make it stay cleaner, longer. We liked the suggestion and had it done.

Report a concern   January 12, 2020 — Rated 9 out of 10 by Jordan Chan Boon Zerorez Salt Lake City
What do you like about our products and services?

I love how thoroughly the carpets are cleaned! They look and feel great.

Report a concern   January 12, 2020 — Rated 10 out of 10 by D.G. Zerorez Salt Lake City
What do you like about our products and services?

It was a very thorough, cleaning that didn’t take a lot of time!

Report a concern   January 11, 2020 — Rated 10 out of 10 by A.B. Zerorez Salt Lake City
What do you like about our products and services?

Easy appointment. Always professional and carpets are clean!

Report a concern   January 11, 2020 — Rated 10 out of 10 by Miriam Wood Zerorez Salt Lake City
What do you like about our products and services?

Ben was the most amazing tech we’ve ever had! Thank you!!

Report a concern   January 11, 2020 — Rated 10 out of 10 by Lynn Gonzales Zerorez Salt Lake City
What do you like about our products and services?

The service was great and our carpets looked brand new - and they’re not! I would definitely recommend Zerorez!

Report a concern   January 11, 2020 — Rated 10 out of 10 by B.M. Zerorez Salt Lake City
What do you like about our products and services?

The technician went above and beyond to ensure I was satisfied with the cleaning. He was great!


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