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based on 31762 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guy was very friendly......But I forgot to giver him our coupons so the bill should have been $470 and not $603. Could I be reimbursed ?
Great technicians
Great service and affordable. I’m pleased with how my carpets cleaned up and am excited to see how the micro finish holds up on the stairs. I had them apply the micro finish last time on an area rug and I’ve been amazed at how well the light colored area rug has stayed clean. I had them apply the micro finish on the stairs this time and am hoping for the same great result.
Jeremiah was careful and efficient. Thanks Zerorez!
Your employee was very helpful did an awesome job
The Tech that cleaned the carpets did a great job at getting the carpets clean. However, I was disappointed that our carpets were so moist that they did not dry quickly like they usually do. It was 18 hours, in some spots 24 hours before the carpet was dry and we were able to replace furniture.
The quick drying time is a feature I value and one of the main reasons I have used Zerorez. I will probably use your services again to give you a second chance.
The products don't have a lot of bad chemicals in them. I had pet sitains and I could see the products work right away on thre messy areas. I had done areas that needed a second treatment and I was scheduled right away, no discussion and no charge. Great customer care! Both technicians were awesome to work with.
Great technicians
Zerorez did a great job, carpets look great!
We are very satisfied with the way our carpets feel and look after cleaning and they dry very quickly.
Our carpet looks very good after our cleaning, and your prices are very reasonable. On-line scheduling is very convenient.
Keep track of your client history. The tech you sent out said he had no record of us being past customer
Very knowledgeable workers.
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The technicians are friendly and professional, careful with walls and furnishings. The cleaning is great and dries quickly. What’s not to like?
The technician was very friendly and helpful. The rooms look great now.
Jacob did a very nice job for us.
The tech who came to our home was awesome and our carpets were cleaned quickly and they look great!
The crew was very knowledgeable and efficient!!
The technician that cleaned my carpet is the best one I have ever had. He cleaned it faster and better than anyone I have used from any of a number of carpet cleaning businesses. He made my twelve year old carpets look brand new. Even a day later, they dried to perfection.
Ryan and Brigham were very personable and helpful. They did a great job cleaning my old carpets. They look so much better and I feel good knowing they are clean.
GREAT JOB TYLER!
To notch
Josh was friendly and explained everything really well.
Clean. Fast. Professional.
I have used ZeroRez for years and have always been impressed with the product and the men sent to clean my carpets! They are friendly, professional and do a fabulous job!!
I was very happy with the results the technician did a great job!
The appointment was on time and the service technician was friendly and was sure to clarify what was happening and what we should expect post cleaning.
The technician was clean, friendly and knowledgeable. My carpets are so clean with no residue I love it.
Great customer service. On time, work quick, courteous and my carpets look great!
Jeremiah did such a great job on my carpet, including some wool carpeting, and my tile and grout he cleaned and sealed look fantastic!!!