Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31764 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 27, 2020 — Rated 10 out of 10 by Debbie Pullman Zerorez Salt Lake City
What do you like about our products and services?

The technician was clean, friendly and knowledgeable. My carpets are so clean with no residue I love it.

Report a concern   January 27, 2020 — Rated 9 out of 10 by C.J. Zerorez Salt Lake City
What do you like about our products and services?

Great customer service. On time, work quick, courteous and my carpets look great!

Report a concern   January 27, 2020 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

Service is great! Product is great!

Report a concern   January 27, 2020 — Rated 10 out of 10 by K.J. Zerorez Salt Lake City
What do you like about our products and services?

Zero Rez is the company I always use!!. Nice people, clean carpets that look and feel clean, and stay clean longer! No choking scent of cleaners just a light fresh, clean scent too.

Report a concern   January 26, 2020 — Rated 10 out of 10 by Kim Yadon Zerorez Salt Lake City
What do you like about our products and services?

Great service!

Report a concern   January 26, 2020 — Rated 10 out of 10 by B.B. Zerorez Salt Lake City
What do you like about our products and services?

My carpet looks so much better! And they gave me a free bottle of zerorez spot cleaner that I’ve already used twice! The guy was super friendly. It was kind of spendy but I’d still recommend them to a friend.

Report a concern   January 26, 2020 — Rated 10 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

Consistently great service and our carpets look great afterward.

Report a concern   January 26, 2020 — Rated 10 out of 10 by Bill Nott Zerorez Salt Lake City
What do you like about our products and services?

I like being able to schedule on a Saturday and enjoy having great service.

Report a concern   January 26, 2020 — Rated 10 out of 10 by A.C. Zerorez Salt Lake City
What do you like about our products and services?

The carpet cleaning service was super fast and left the carpet looking incredible

Report a concern   January 26, 2020 — Rated 10 out of 10 by Bob Foster Zerorez Salt Lake City
What do you like about our products and services?

The Zerorez representative that came to our home was very professional. He did an excellent job with cleaning our carpets. Your product is also incredible. We had four kittens that we are fostering and they had been kept, from an early age in one of our bedrooms. Your rep used a special cleaning for cats on the carpet in that room and its like they were never there! I will recommend you to anyone for superior service and products. Thank you!

Report a concern   January 26, 2020 — Rated 10 out of 10 by B.F. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez did a great job, arrived on time, walked through and explained what they were going to do, completed the job and walked through it again to make sure I was happy with their work—which I am!!

Report a concern   January 26, 2020 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

Professional Friendly Fast but Through.

Report a concern   January 26, 2020 — Rated 10 out of 10 by P.H. Zerorez Salt Lake City
What do you like about our products and services?

Outstanding service. Excellent result.

Report a concern   January 26, 2020 — Rated 10 out of 10 by O.C. Zerorez Salt Lake City
What do you like about our products and services?

Effective cleaning solutions for both carpet, tiles and upholstery without the use of harsh chemicals.

Report a concern   January 25, 2020 — Rated 10 out of 10 by Jamie Duncan Zerorez Salt Lake City
What do you like about our products and services?

Jared was incredible and my carpets have never looked or felt better!!

Report a concern   January 25, 2020 — Rated 10 out of 10 by P.D. Zerorez Salt Lake City
What do you like about our products and services?

Your technician, Michael, was extremely courteous and thorough. He did an amazing job and took extra time to make sure that I was satisfied. I appreciate him going the extra mile for me. It speaks well of Zerorez. And by the way, our carpets and area rugs look brand new. We have already told many of our friends about the quality cleaning provided by Michael and Zerorez.

Report a concern   January 25, 2020 — Rated 10 out of 10 by Leri Smith Zerorez Salt Lake City
What do you like about our products and services?

They asked as they cleaned if I was satisfied or had questions. They cleaned the areas under the sofa and put them back on foam blocks so it could dry. They made sure to tell me how long it would take to dry and cautioned that it could make my shoes slippery if I walked on the carpet then stepped on vinyl. They were able to get some old pet stain out of a white carpet.

Report a concern   January 25, 2020 — Rated 8 out of 10 by B.G. Zerorez Salt Lake City
What could we do to improve?

Your scheduling needs some work.

Report a concern   January 25, 2020 — Rated 9 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

Communication was excellent

Report a concern   January 25, 2020 — Rated 10 out of 10 by D.T. Zerorez Salt Lake City
What do you like about our products and services?

Convenient process, friendly tech committed to the best job. Amazing difference from start to finish. Technician went out of his way to make sure the carpet looked it's very best.

Report a concern   January 25, 2020 — Rated 9 out of 10 by M.A.B. Zerorez Salt Lake City
What do you like about our products and services?

Fast, easy and great customer service!

Report a concern   January 24, 2020 — Rated 10 out of 10 by K.E. Zerorez Salt Lake City
What do you like about our products and services?

They did a great job.

Report a concern   January 24, 2020 — Rated 10 out of 10 by H.R. Zerorez Salt Lake City
What do you like about our products and services?

EXCELLENT JOB AS USUAL !! QUICK, LOVE THE NO CHEMICAL SMELL, PERSONEL
ALWAYS PROFESSIONAL !! YOU'RE THE BEST !!!

Report a concern   January 24, 2020 — Rated 9 out of 10 by M.J. Zerorez Salt Lake City
What do you like about our products and services?

Clean carpets, easy to work with, friendly

Report a concern   January 24, 2020 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

I was amazed at how clean our technician was able to get our carpet! He was also very friendly and professional.

Report a concern   January 24, 2020 — Rated 10 out of 10 by Susan Kirby Zerorez Salt Lake City
What do you like about our products and services?

Friendly, convenient service. Loved the tech who came out. Very personable.

Report a concern   January 24, 2020 — Rated 10 out of 10 by T.N. Zerorez Salt Lake City
What do you like about our products and services?

No residue left. Technicians are friendly. They wear booties. They take care to protect the walls.

Report a concern   January 24, 2020 — Rated 10 out of 10 by Gail Halladay Zerorez Salt Lake City
What do you like about our products and services?

The products clean the carpets as promised without a residue. And they also dry quickly so we can get back to living in our home. And your service rep, Hunter, was great. He worked hard to remove a few stains and did an outstanding job. He recommended the stain guard and was so knowledgeable on many fronts. Great representative for your company. We’re very happy with Zerorez.

Report a concern   January 24, 2020 — Rated 6 out of 10 by L.P. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Employee was very helpful. Our carpets haven't been cleaned for a couple of years, and we have had a puppy in the meantime. I expected to see our carpets look a bit brighter, but they didn't. We had a couple of stained areas, and they didn't lessen either. It was more expensive to use you, but I feel I could have used a cheaper alternative with the same results.

Report a concern   January 24, 2020 — Rated 10 out of 10 by S.K. Zerorez Salt Lake City
What do you like about our products and services?

Mitch did a great job. He was prompt courteous and thorough. Carpets look great.


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