Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31761 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 26, 2020 — Rated 10 out of 10 by D.P. Zerorez Salt Lake City
What do you like about our products and services?

Cleaning system is tops in the industry. We have never found anything equal. Service is also top notch.

Report a concern   February 26, 2020 — Rated 7 out of 10 by S.S. Zerorez Salt Lake City
What could we do to improve?

Explain a little bit more about the add ons. I wanted my bathroom shower tile and floor tile done and it was explained to me that the shower tile was not included in the special so I was expecting that to be more. However, when the gentleman showed up to measure there was more square feet to be done (which I expected) but then he added on the grout seal that nobody mentioned to me or talked to me about the pricing when I made the appointment. I was glad it was offered but was unaware of all the costs.

Overall I was happy with the cleaning, except for a few tile that we were told was hard water that had stained into the tile and he was unable to get it out.

I was for the most part happy and will have it done again in the future.

Report a concern   February 26, 2020 — Rated 8 out of 10 by L.W.C. Zerorez Salt Lake City
What could we do to improve?

Reduce the bio treatment price.

Report a concern   February 26, 2020 — Rated 10 out of 10 by D.T. Zerorez Salt Lake City
What do you like about our products and services?

excellent technician in Riley C.

Report a concern   February 26, 2020 — Rated 10 out of 10 by Carla Meine Zerorez Salt Lake City
What do you like about our products and services?

That you don’t leave a residue on the carpets. You’re on time & the technicians are always friendly.

Report a concern   February 26, 2020 — Rated 10 out of 10 by B.A. Zerorez Salt Lake City
What do you like about our products and services?

The prompt scheduling, the technician was professional and friendly, my carpets looked great and my area rug looked amazing!

Report a concern   February 24, 2020 — Rated 10 out of 10 by J.A. Zerorez Salt Lake City
What do you like about our products and services?

No soap residue, dries fast

Report a concern   February 24, 2020 — Rated 10 out of 10 by Michael Morris Zerorez Salt Lake City
What do you like about our products and services?

Your employees are so friendly and they do fabulous work!! Our house smells new !! Thanks guys

Report a concern   February 24, 2020 — Rated 10 out of 10 by D.W.R. Zerorez Salt Lake City
What do you like about our products and services?

The service was quick and efficient.

Report a concern   February 24, 2020 — Rated 10 out of 10 by Carolyne Franco Zerorez Salt Lake City
What do you like about our products and services?

Hunter was great and did a phenomenal and quick job.

Report a concern   February 23, 2020 — Rated 10 out of 10 by G.P. Zerorez Salt Lake City
What do you like about our products and services?

Cleaners were professional and worked quick.

Report a concern   February 23, 2020 — Rated 10 out of 10 by Natalie Anderson Zerorez Salt Lake City
What do you like about our products and services?

Our carpet cleaner explained everything he was using, we especially liked the pet treatment he used for the old messes from our Great Dane. He was very efficient. We will use Zerorez again.

Report a concern   February 23, 2020 — Rated 10 out of 10 by J.R. Zerorez Salt Lake City
What do you like about our products and services?

Your tech was friendly and knowledgeable, and the work was done quickly and to our satisfaction.

Report a concern   February 23, 2020 — Rated 10 out of 10 by M.P. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals, fast and friendly

Report a concern   February 23, 2020 — Rated 10 out of 10 by A.L. Zerorez Salt Lake City
What do you like about our products and services?

Great cleaning, great professional cleaners!

Report a concern   February 23, 2020 — Rated 10 out of 10 by K.M.C. Zerorez Salt Lake City
What do you like about our products and services?

Everything

Report a concern   February 23, 2020 — Rated 10 out of 10 by S.F. Zerorez Salt Lake City
What do you like about our products and services?

:)

Report a concern   February 23, 2020 — Rated 10 out of 10 by K.G. Zerorez Salt Lake City
What do you like about our products and services?

Brigham did an amazing job explaining each service. I was very pleased with the results!

Report a concern   February 22, 2020 — Rated 2 out of 10 by P.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

It was very expensive and I felt we were blindsided by not being able to use our 2 coupons we received when we had you come last time and your machine had broken and we had to reschedule. We could only use one $20. coupon. Also it was pay for 3 rooms and get one free. We have used you for 9 years at this address. We weren't able to count our hall for the additional room so we didn't even receive a free room.

If I was to use you again I would definitely call and not book online. We have plenty of rooms that could have been cleaned.

I was very dissapointed in the $214.00 for 2 bedrooms, one with a king size bed so just around the bed, a living room, and an empty bedroom and a hall. Way to much for such a small job.

Thank you for listening.
Name removed

Report a concern   February 22, 2020 — Rated 10 out of 10 by A.B. Zerorez Salt Lake City
What do you like about our products and services?

The tech was very nice and fast.
The carpet looks very nice.

Report a concern   February 22, 2020 — Rated 10 out of 10 by T.P. Zerorez Salt Lake City
What do you like about our products and services?

Your technician did a great job. Carpets look as good as new.

Report a concern   February 22, 2020 — Rated 10 out of 10 by F.W. Zerorez Salt Lake City
What do you like about our products and services?

Thank's for the great service . The carpet looks great and the technicians very informative and professional.

Report a concern   February 21, 2020 — Rated 10 out of 10 by D.R. Zerorez Salt Lake City
What do you like about our products and services?

Love how my carpets turn out when they are done...with no residue! They feel soft and clean. The employees are fabulous.

Report a concern   February 21, 2020 — Rated 9 out of 10 by C.P. Zerorez Salt Lake City
What do you like about our products and services?

How hard she worked to clean our carpet and chairs!

Report a concern   February 21, 2020 — Rated 10 out of 10 by B.R. Zerorez Salt Lake City
What do you like about our products and services?

Great service. Good job.

Report a concern   February 21, 2020 — Rated 8 out of 10 by B.N. Zerorez Salt Lake City
What could we do to improve?

A bit pricey, I would probably be looking for a sales price.

Report a concern   February 21, 2020 — Rated 9 out of 10 by P.B. Zerorez Salt Lake City
What do you like about our products and services?

The representative was friendly and explained everything he did. He made recommendations for additional services that would improve my carpet and why he recommended it.

Report a concern   February 21, 2020 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

I was just amazed that our chairs came clean, they were absolutely filthy. The technician did a wonderful job and was very professional.

Report a concern   February 20, 2020 — Rated 7 out of 10 by K.B. Zerorez Salt Lake City
What could we do to improve?

Not sure that the price I was charged matched the advertisement of 3 room at $99, 4th room free and then some stairs. Haven't seen a receipt or final statement but it came in higher than what I thought it was supposed to be.

Report a concern   February 20, 2020 — Rated 10 out of 10 by Allie Theurer Zerorez Salt Lake City
What do you like about our products and services?

Everything was so easy, and explained to me. Our technician Richard made everything so seamless!


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