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based on 31761 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Caleb was very knowledgeable and answered all of my questions! He worked hard and I was very impressed with his cheerful attitude!! We just had a remodel done and I asked him to be careful and he met my expectations, thanks Caleb!!
My carpets look clean again!!
It was clear that they wanted a customer for life. Incredible customer orientation, whatever it takes to make the customer satisfied. Richard was a great technician!
The carpet does not look any more clean than before and the carpet on the stairs and in the basement are still damp in spots 30 hours after the carpet was finished. This is the first time we used you. Not terribly impressed. A discount would be appreciated. Thank you
Pretty good job. Just a good idea the next guy. Was just surprised in the end how much it was. Didn't know about the disposal fee. Probably about $40 more than anticipated
Fabulous service!
I had a very good service man and would like to get him next time I have my carpets cleaned.
I like that my carpet stays cleaner longer!!
The technicians are professional and friendly and I’m always pleased with the results!
We paid the extra fee for a pre and post treatment service like the tech recommended and our carpets still smell like dog urine.
Great! And our technician was amazing. Very professional and did a great job
My carpet looks great and the employees have always been so friendly and give great customer service! I love the phone calls giving notice about when to expect their arrival. This is the second time we’ve used Zerorez and will be a repeat customer again.
Carpets look great
The technician was friendly and helpful and did an excellent job. It had been quite some time since the carpet had been cleaned and really needed extra work in some areas. He handled if in an excellent manner with wonderful results. I'll not wait so long next time to give Xerorez a call. The price is also reasonable.
B Young
On time; efficient; and friendly.
They have always done a great job for me.
Friendly service and my carpets look great.
No smell
Fast, easy, and affordable.
The cleaning was good but the carpet took a long time to dry. Also the price for the stairs and hallway was kind of high making my final cost a lot more than expected.
Fast, Efficient, Respectful. COVID-19 aware and protected. My carpet looks great!
I have always been extremely happy with my carpets after Zerorez cleans them.
Most of my carpet stains were still present the same day they came. I am frustrated that I paid the amount I did to not have the carpet stains out.
After the carpets were clean the hallway felt stiff and like it has something on it still. Almost like it wasn't cleaned, besides that the other rooms were good.
They don’t leave a residue and dry quickly. Our technician was fantastic too!
I was a little disappointed that the carpet didn't look alot cleaner afterwords and I still smell some pet odors after paying almost 400$ I'll probably just do it myself next time !
Did a great job! Will gladly recommend there service to family and friends.
Effective products and services to clean and beautify our carpets and home. The work was done efficiently and in a timely manner by caring employees. Thanks
Service is amazing & my carpets look great!
The procedure was fast and the results were beautiful.
very well done and my carpets looked new again.