- Phone: 801-288-9376
- Visit Website
based on 33963 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had a serviceman who knew what he was doing and did his best. He informed us of options and was so hardworking. I have never had better carpet cleaner and I have been a home owner for 40 years. Because of his service and the results with the pet need on one of our carpets, I would call you and will soon. His name was Jerry and we are in Provo, Utah. He gave us his personal number and commitment to return if all was not satisfactory. Besides not using chemicals, he is what we liked the most.
I felt I was grossly overcharged for pet cleaning. $140 to have a very small amount of "pet cleaner" sprayed in a few spots on top of the $205 for the rest of the carpet cleaned.
The first time there was a problem but you resolved it and I am pleased withthe out come. My carpet looks great. i have already recommended you to my neighbor.
My carpets were really clean when done.
Not only do our carpets look great, but the professional that came out was friendly, meticulous, and hard working. I would definitly recommend Zerorez to anyone looking for a clean carpet and excellent customer service!
Very professional .
You got our carpet cleaner than I thought would have been possible. It looked new again.
Very nice people and carpets look great
Less effort to up-sell me on cleaning more rooms. Ask me if I'm interested and if I say no, leave it at that.
No chemical or soapy smells
The service was great and Zerorez put up with my multiple cancelations on a professional manner. Plus my carpets look great and Jason did a great job.
I loved that they put corner protectors on the corners of the wall especially since I had just painted. The carpet cleaned nicely and dried quickly. Tech was ON TIME and was very courteous. Price was important and you met the need. I have several rental properties and am excited to have a company that is competitive and does a great job
My carpet turned out clean. Very clean.
Your technician was friendly and helpful. I like the idea of NOT using any soap or shampoo!!
They were fast and thorough and my carpets looked like new.
great service technician, nice results,
The service did not meet our expectation. Possibly, we expected too much from the advertisements we've heard on the radio. We had all the carpets cleaned in our house. There are still spots upstairs that we thought could be removed. Our downstairs carpets are streaked and spotty. The carpets look like they were cleaned with dirty water. Honestly, they looked better before they were cleaned than after. We've had our carpets cleaned by other companies in the past and our carpets looked much better following their cleaning. Sorry, but I don't think we would use your company again or recommend you to our friends. Your serviceman Tony was great. He worked hard and efficiently and very fast. The results, however, were disappointing to us.
Ted & Name removed Stagg
Your service tech was very helpfull, my carpets have never looked better, I was amazed that the Zerorez systom ( or any carpet cleaning systom) could clean my daughters room, makeup, soft drinks, and who knows what else. Thanks
good job
The carpet stays clean longer.
The carpet seems very clean. Time will tell if it stays cleaner longer as you claim.
I was really impressed with the technition who came to our home. Very neat and clean and did a very professional job.
They were on time. They were very friendly. They cleaned the carpet better than any service I have ever had. I waited probably too long for the price to go down (I listen to KSL radio all the time.) They did it for a fair price for the one and only area that I need cleaned. I really liked the demonstration about the water you use. Thank you! Thank you! Thank you!
We have never had better results with our carpet cleaning
The carpet stays cleaner for much longer than the traditional way of cleaning. The technicians work extra hard to make sure the carpets look their very best and will go the extra mile to make it look fantastic! My stairs get so much use because we have a business in our home and now they look almost brand new! I recommend your company to anyone who asks. My daughter recently had her carpets cleaned by your company and loved it, too. Thanks for this great way to clean carpets!
It seemed the technicians were overbooked and unable to make the time window promised. I work my schedule to be home and it is only courtesy that you do the same to be prompt (in the generous 3 hour window).
It was difficult to have you guys show up. On the 4th try we got a guy to show up.
The carpets stay clean longer. Since there is no residue left in the carpets to attract dirt, I can get my carpets cleaned less frequently.
The technician explained the process very well. He patiently black lighted the areas where I suspected dog pee. I felt good that I wasn't having chemicals or soap put into my carpet.
Nothing, you guys were GREAT!!! I just need to wait and see if my carpets stay looking clean, and don't get those spots like it did after I shampooed them.
Pricing. $800 is a bit much for a carpet cleaning bill.