Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33963 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 4, 2011 — Rated 10 out of 10 by J.R. Zerorez Salt Lake City
What do you like about our products and services?

Very friendly and get the job done correctly the first time! I know when your company comes, whether it's to clean my vents or my carpets, it will be done right!

Report a concern   November 4, 2011 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Everything looked so good Tile was amazing. Thanks

Report a concern   November 4, 2011 — Rated 10 out of 10 by B.B. Zerorez Salt Lake City
What do you like about our products and services?

You guys got my carpet cleaner than any other cleaner i have used before. I love the way they look you guys are awesome!! our carpets are 6 years old we are trying to make them last a couple more years. I will definately use you guys again in about 6-7 months and I will definately refer you to anyone and everyone. thanks you so much. also the two guys that came to my home were very very kind and respectful and they did an awesome job. so thank you again zerorez

Report a concern   November 4, 2011 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

I loved the result! I felt like you did a really good job & my caroets looked great!

Report a concern   November 4, 2011 — Rated 9 out of 10 by J.P. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals, use of corner protectors and shoe booties.

Report a concern   November 4, 2011 — Rated 10 out of 10 by L.P. Zerorez Salt Lake City
What do you like about our products and services?

Our carpet cleaning was great! The technician was knowledgeable and friendly and he worked really hard to get our terribly dirty carpet clean.

Report a concern   November 4, 2011 — Rated 10 out of 10 by W.K. Zerorez Salt Lake City
What do you like about our products and services?

You're a very full service cleaning company, and your technicians took great care while in my home.

Report a concern   November 3, 2011 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look cleaner than ever before. With other services my carpets had started to look dingy by this time. My carpets are still clean. Your technician told me about your technology and products and was very professional and a good worker.

Report a concern   November 2, 2011 — Rated 9 out of 10 by J.T. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez cares about customer satisfaction. I have used them twice now. I have been impressed with how long my carpets look clean. Thank you for a great job!

Report a concern   November 2, 2011 — Rated 10 out of 10 by K.C.T. Zerorez Salt Lake City
What do you like about our products and services?

What we especially liked was the knowledge and professionalism of our technician. He explained everything to us and did an excellant job cleaning the carpets.

Report a concern   November 2, 2011 — Rated 10 out of 10 by K.P. Zerorez Salt Lake City
What do you like about our products and services?

Ii like many things....
1. Came on time
2. Service Rep was uniformed, clean and friendly
3. Carpet was immaculately cleaned!
4. There was one spot that would not come out, he showed me, explained what he had done and then tried again
5. Spots came clean that previous attempts claimed were set for life

I love the service! Thank you Isiah

Report a concern   November 2, 2011 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

The technicians were on-time, professional, and very friendly. We had you clean the carpets and the air ducts in our new home and the result is fantastic. We are very pleased with the quality of work. When any of our friends need carpets cleaned, we will certainly recommend Zerorez.

Report a concern   November 2, 2011 — Rated 10 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

Removes stains and the technician is helpful.

Report a concern   November 1, 2011 — Rated 10 out of 10 by S.C. Zerorez Salt Lake City
What do you like about our products and services?

made my carpet look brand spanking new.

Report a concern   October 31, 2011 — Rated 10 out of 10 by A.T. Zerorez Salt Lake City
What do you like about our products and services?

no chemicals
friendly service

Report a concern   October 31, 2011 — Rated 10 out of 10 by R.K. Zerorez Salt Lake City
What do you like about our products and services?

The clean feeling and the professional work done. Great service!

Report a concern   October 31, 2011 — Rated 10 out of 10 by H.W. Zerorez Salt Lake City
What do you like about our products and services?

I was very impressed with your products and service.

Report a concern   October 31, 2011 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

No detergents; fabulous technicians;Super clean carpets!

Report a concern   October 31, 2011 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

friendly and helpful Technician. Very timely and willing to come on a Saturday.

Report a concern   October 31, 2011 — Rated 9 out of 10 by M.D.W. Zerorez Salt Lake City
What do you like about our products and services?

The service was on time, efficient and friendly. Thank you.

Report a concern   October 31, 2011 — Rated 10 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

The work was done quickly and looks good.

Report a concern   October 31, 2011 — Rated 4 out of 10 by R.N. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Didn't get the spot off the floor

Report a concern   October 31, 2011 — Rated 10 out of 10 by L.G. Zerorez Salt Lake City
What do you like about our products and services?

professionally done and good finished product

Report a concern   October 31, 2011 — Rated 10 out of 10 by R.P. Zerorez Salt Lake City
What do you like about our products and services?

The floors dry quickly and they look very clean

Report a concern   October 31, 2011 — Rated 9 out of 10 by D.L. Zerorez Salt Lake City
What do you like about our products and services?

When you leave I know my carpets are clean. I tried others but they just are not as good as you!

Report a concern   October 31, 2011 — Rated 8 out of 10 by C.C. Zerorez Salt Lake City
What could we do to improve?

My carpets stayed wet for much longer than I had anticipated. Your employee left at 3:00 PM and I could not move my furniture back in the room until the following morning. Even then, the carpet was slightly damp in places. Since both my living areas and bedroom were cleaned (as well as my furniture) we felt displaced with nowhere to go. But your guy did a good job cleaning, and things look and smell much better.

Report a concern   October 29, 2011 — Rated 10 out of 10 by S.K. Zerorez Salt Lake City
What do you like about our products and services?

Prompt and quality service. Our 17 year old white carpet looked practically new again.

Report a concern   October 29, 2011 — Rated 10 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez employees are always very professional. I have been very satisfied with the results of their cleaning processes.

Report a concern   October 29, 2011 — Rated 10 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

The carpets look great - and smell clean! Thank you!

Report a concern   October 28, 2011 — Rated 7 out of 10 by G.H. Zerorez Salt Lake City
What could we do to improve?

Keep the appointment (I was told it would be between 8am and noon initially and that I would be notified 2 days in advance of a closer time estimate. I receive no further notification until I call at noon on the day of the appointment to see where my technician was and told my time was scheduled from 1 to 5 pm and that it would be closer to 5pm. The technician arrived soon after 5pm but didn't finish until after 8pm. I was told it would dry in 4 hours. I checked it at noon the next day and it was still damp. I put fans on it and it was dry by the evening. There were some high traffic areas that still showed soil.


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