Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33963 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 8, 2011 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

The carpet cleaning gentleman was extremely nice and the carpets look the best they've looked in years. I will book with you as soon as possible.
Thank you

Report a concern   December 8, 2011 — Rated 10 out of 10 by M.E. Zerorez Salt Lake City
What do you like about our products and services?

outstanding results - great service and kind service techs

Report a concern   December 8, 2011 — Rated 10 out of 10 by P.R. Zerorez Salt Lake City
What do you like about our products and services?

Quick, did a great job, friendly, knowledgable.

Report a concern   December 7, 2011 — Rated 9 out of 10 by T.S. Zerorez Salt Lake City
What do you like about our products and services?

My carpet is 10+ years old and has only been professionally cleaned (if that's what other company wants to call it) once in our time since owning it. Zerorez took out so much of the filth that I don't feel in such a hurry to have it replaced. No soap residue is the ONLY way to go and the specials made it cheaper than the soap-using competitors. The carpet dried quickly and looks and feels great! I'll definitely have them back!

Report a concern   December 7, 2011 — Rated 10 out of 10 by M.O.R. Zerorez Salt Lake City
What do you like about our products and services?

After some internet research we ultimately chose Zerorez because of the naturally clean, quick drying process used. The company's prompt response to our service request was great and the technician Jarom Durfey was friendly, professional and very efficient.

We also appreciated that Jarom didn't waste our time trying to up sell every other service offered by the company as had been our experience using Stanley Steemer in our previous home.

Report a concern   December 7, 2011 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

I liked the guy who came. I like having a clean rug. Good job! Although pricy, I'd probably call you again.

Report a concern   December 7, 2011 — Rated 10 out of 10 by R.M. Zerorez Salt Lake City
What do you like about our products and services?

no residue

Report a concern   December 6, 2011 — Rated 10 out of 10 by D.O. Zerorez Salt Lake City
What do you like about our products and services?

Friendly service rep. Explanation of the cleaning procedure. Punctual arrival. Like the look of my carpet after it was cleaned.

Report a concern   December 6, 2011 — Rated 8 out of 10 by M.R. Zerorez Salt Lake City
What could we do to improve?

Price for service rendered

Report a concern   December 6, 2011 — Rated 9 out of 10 by J.D. Zerorez Salt Lake City
What do you like about our products and services?

I appreciated the courtious reps. My husband and I enjoyed conversation with them as they cleaned the carpets. I appreciated the "bumper guards" placed on the corners of the walls.
There was no pressure to accept additonal services.
I like the concept of cleaning without chemicals.
I will definately use Zerorez again.

Report a concern   December 6, 2011 — Rated 10 out of 10 by J.O. Zerorez Salt Lake City
What do you like about our products and services?

It was great that your tech was on time. He did a great job and I am really happy with his work and your technology. Thanks again, Name removed

Report a concern   December 6, 2011 — Rated 9 out of 10 by R.H. Zerorez Salt Lake City
What do you like about our products and services?

When your first representative came had he been able to finish the job, I would not have recommended your company. Due to his faulty machine another representative came. He was very professional unlike the first. His name was Jarom. He went beyond what was asked to make sure we were satisfied. His attitude and explanation of the process and your "green" products were wonderful.

Report a concern   December 6, 2011 — Rated 8 out of 10 by J.R. Zerorez Salt Lake City
What could we do to improve?

I thought is was expensive but they did a good job and I would use you again.

Report a concern   December 6, 2011 — Rated 10 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

they were friendly, helpful and did a wonderful job in cleaning

Report a concern   December 6, 2011 — Rated 9 out of 10 by M.F. Zerorez Salt Lake City
What do you like about our products and services?

I like the great job and friendly service. Also I appreciate the choice of NO scent. I would also like a protective substance with no scent if possible. But things worked great with my family. Thank you again for all your effort. Peggy

Report a concern   December 6, 2011 — Rated 10 out of 10 by A.L. Zerorez Salt Lake City
What do you like about our products and services?

The carpet seemed brighter and fluffy after it had a day to dry.
One stain did not come out the way we hoped it would.

Report a concern   December 5, 2011 — Rated 10 out of 10 by T.P. Zerorez Salt Lake City
What do you like about our products and services?

What was promised was achieved

Report a concern   December 5, 2011 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

Abitlity to book within the day or week. The carpets look, feel and Smell clean. And of course the Price. Very easy to work with.

Report a concern   December 5, 2011 — Rated 10 out of 10 by M.C. Zerorez Salt Lake City
What do you like about our products and services?

They showed up on time, did the job quickly, and the carpet looks great. However, they did miss the two small (1/4") paint drops we pointed out.

Report a concern   December 5, 2011 — Rated 10 out of 10 by B.S. Zerorez Salt Lake City
What do you like about our products and services?

they were fast, they looked clean ,were nice , did a really good job and it looks really nice!

Report a concern   December 5, 2011 — Rated 7 out of 10 by P.R. Zerorez Salt Lake City
What could we do to improve?

Actually being there when you say you will be. This is the third time I've used Zerorez and the third time that it's been a problem.

Report a concern   December 5, 2011 — Rated 6 out of 10 by C.T. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Because our carpet was new and not very soiled, I think the carpet cleaners did not spend a lot of time on the carpet.

Report a concern   December 3, 2011 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

They work great.

Report a concern   December 3, 2011 — Rated 10 out of 10 by K.H.H. Zerorez Salt Lake City
What do you like about our products and services?

Took time cleaning carpet thoroughly. Carpet was soft and dried quickly.

Report a concern   December 2, 2011 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

Service: Your representative was very knowledgeable about carpet cleaning. He was enthusiastic, helpful, and interested in providing additional carpet service in the future.

Cleaning: The carpet looks clean; smells clean; and feels clean. I am satisfied with the cleaning service.

Report a concern   December 2, 2011 — Rated 10 out of 10 by J.P.S. Zerorez Salt Lake City
What do you like about our products and services?

Great service and friendly people. Very happy with the way our carpets turned out.

Report a concern   December 2, 2011 — Rated 10 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

Carpets look great, the Technician was very helpful, friendly.

Report a concern   December 2, 2011 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

I got just what I needed, your guy showed up during the correct time window, and he listened to my concerns and took care of everything! Thanks.

Report a concern   December 2, 2011 — Rated 9 out of 10 by J.Z. Zerorez Salt Lake City
What do you like about our products and services?

It dried fast. It looked great

Report a concern   December 2, 2011 — Rated 9 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

He did a good job.


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