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31752 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Brigham did a great job on my carpets yesterday. I love how they look and feel now they are clean.
I think you have too high of a minimum charge for Utah county residents!
We were treated very nice, he was very efficient and polite. It was a nice experience.
Prompt. Clean. Polite. Fast. Professional. Proficient.
Everyone is so kind and helpful. I am not pressured into paying for more than I wanted to.
Great service, great quality. Got stains out we have had for years! Our carpets look amazing. And Fernando was so kind and made sure we were happy with the quality before he left. Thank you so much!
Crew was very professional and helpful. Explained to me about the pet issues. I would not hesitate to use again.
My floors look super clean! Also, the person who cleaned my carpets was friendly and professional. Will definitely use Zerorez again!
Service was quick and we're very impressed with the results. Technician was very professional and friendly.
Great service. Thanks.
Job well done
Ben did a great job! He was fast and efficient. The carpets look amazing. Thank you Zeroez.
Ben did a great job very friendly
Garrett did an amazing job!! Our carpet had taken quite a beating the last 8 months with covid orders/mandates requiring our family of 7 to be home so much. But Zero Rez came to the rescue and our carpet cleaned up very nicely. No sign of covid wear and tear was left thanks to Garrett’s hard work!
We have been very satisfied with ZeroRez in the past. This service was like dealing with a completely different company. The first available appointment was several weeks out, the technician was late to an already late appointment. Our VIP/MVP pricing was not honored, had to call in and speak with a manager. And the cleaning quality was not up to par (very rushed).
Efficient and thorough cleaning!
My carpet bowed up in the center. It took until the next day for it to dry and go back down. I have had issues in the past with carpet bowing and needing to be re-stretched. I am hoping that this carpet will not need this in the future.
Good quality. The technician that cleaned our carpets was great!
Carpenter looks and feels like new.
Friendly, thorough cleaning of my furniture and carpet. Thank you.
It was easy to schedule and navigate. Although the price quoting wasn’t accurate, I figured out the cost based on previous carpet cleanings. I Don’t mind three treatment up well during the appointment but a lot of less financially capable people would be able to afford the product of the quote included the cost potential.
They always work hard to make everyting look really good
I feel like I got a very rushed, sub-par job because the technician was so tired by the end of the day. The water was literally dripping off my couch and cushions. Dirty spots left on carpet with no discussion about them, I’ve talked to Mitch. Maybe I’ll let you try to redeem yourself in a couple of years. I’m sorry.
Very professional. Wore his mask the entire time. Couch looks brand new!
Efficient service in a timely manner. Technician cordial and competent.
Great tech and great results
They came back three times to solve the problem. They went above & beyond to satisfy me! Many Thanks!!!
very friendly and professional also it was not a very long process
I got the protectant on my carpet a couple years ago and I thought that would take care of dirt stains. It didn’t. I came home after having the carpets cleaned to the dirt stains at my entrances. I don’t know if there is a better solution?
My carpet always looks great after being cleaned and stays looking great!!