Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33420 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 14, 2012 — Rated 8 out of 10 by H.O. Zerorez Salt Lake City
What could we do to improve?

I like your service quite a bit. The only recommendation I have is that it would be much better if you could give people a 4 hour time window, either morning or afternoon. When I have to take an entire day off work and your technician doesn't show up until 2 or 3, I have basically lost a day of work and a day of pay.

Report a concern   May 14, 2012 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

Clint was prompt on giving us a quote. We were under a deadline to get our extra office cleaned. He made sure we were taken care of with time to spare. The cost was way below competitors. Porter was curtious and went the extra mile to make sure our carpet was cleaned and treated for mildew. They all even helped another secretary with a personal need for rugs to be cleaned. I would highly recommend Zerorez! Thank you for making my job easier.
Name removed
Taylor Electric, Inc.

Report a concern   May 14, 2012 — Rated 10 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

I feel like they got the traffic areas cleaner than other cleaning services.

Report a concern   May 14, 2012 — Rated 10 out of 10 by B.R. Zerorez Salt Lake City
What do you like about our products and services?

Professionalism. Quality of work. Getting done quickly.

Report a concern   May 14, 2012 — Rated 10 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

prompt service, friendly and well trained workers, my clean carpet and like new looking tile speak for themselves.

Report a concern   May 14, 2012 — Rated 8 out of 10 by A.H. Zerorez Salt Lake City
What could we do to improve?

Have all your technicians perform more equally.

Report a concern   May 13, 2012 — Rated 10 out of 10 by R.P. Zerorez Salt Lake City
What do you like about our products and services?

Quality of service was excellent, cleaning crew was friendly and efficient, price was fair.

Report a concern   May 13, 2012 — Rated 10 out of 10 by M.E. Zerorez Salt Lake City
What do you like about our products and services?

Prompt, courteous, quality serviice

Report a concern   May 13, 2012 — Rated 8 out of 10 by R.J. Zerorez Salt Lake City
What could we do to improve?

Offering to put things up on foam blocks. Each time I have had to ask them to put blocks under my table and couch. Stanley steamer will move furniture, put it on blocks and clean under it. Other than that it was great!

Report a concern   May 13, 2012 — Rated 10 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

The floor stayed clean, no residue.

Report a concern   May 12, 2012 — Rated 10 out of 10 by G.G. Zerorez Salt Lake City
What do you like about our products and services?

I like the fact that there is no soap being put into my carpet. In the long run the carpet stayes cleaner because there is no residue attracting dirt. Additionally, I like the lasting clean smell of the carpet. I also have peace of mind that my grand children are rolling around on very clean carpet that is not a magnet for germs.

Report a concern   May 12, 2012 — Rated 9 out of 10 by K.D. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals

Report a concern   May 11, 2012 — Rated 10 out of 10 by M. Zerorez Salt Lake City
What do you like about our products and services?

I love the way our carpets get so clean. You do a great job!

Report a concern   May 11, 2012 — Rated 10 out of 10 by T.M. Zerorez Salt Lake City
What do you like about our products and services?

The service was really good and the carpets looked better than I ever thought they could.

Report a concern   May 11, 2012 — Rated 9 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

Carpets look cleaner than any other service we have ever used. No strange smells. Carpets stay cleaner longer.

Report a concern   May 11, 2012 — Rated 10 out of 10 by C.O. Zerorez Salt Lake City
What do you like about our products and services?

Great customer service. And my carpets look really good.

Report a concern   May 11, 2012 — Rated 10 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

Dries quickly, and techs come and get the job done quickly

Report a concern   May 11, 2012 — Rated 10 out of 10 by D.D. Zerorez Salt Lake City
What do you like about our products and services?

Our buildings are mainly industrial properties. Zerorez is always able to make the carpets look nice even with all the wear and tear from traffic.

Report a concern   May 11, 2012 — Rated 10 out of 10 by G.P. Zerorez Salt Lake City
What do you like about our products and services?

it was quick and my house is really clean

Report a concern   May 10, 2012 — Rated 9 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

We had some carpet that house trained several puppies. The option to clean both the top and bottom of the carpet as well as replace the pad was terrific.

Report a concern   May 10, 2012 — Rated 8 out of 10 by R.T. Zerorez Salt Lake City
What could we do to improve?

A few spots were missed also they did not tell me how to prep my floors for the best cleaning

Report a concern   May 10, 2012 — Rated 9 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

On time, carpets look wonderful, no leftover residue. This last service, however, left my carpets much wetter than usual. Don't know what the difference was.

Report a concern   May 9, 2012 — Rated 10 out of 10 by R.P. Zerorez Salt Lake City
What do you like about our products and services?

THE MEN WERE FRIENDLY, ANSWERED AL OUR QUESTIONS, AND PUT BACK THE FURNITURE THAT HAD TO BE MOVED. WELL DONE OVER ALL !!

First name removed & MARILYN Last name removed

Report a concern   May 9, 2012 — Rated 9 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

clean and fast

Report a concern   May 9, 2012 — Rated 10 out of 10 by A.N. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look better and feel better than when we moves in.

Report a concern   May 9, 2012 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Efficient and job well done, helpful

Report a concern   May 9, 2012 — Rated 8 out of 10 by C.R. Zerorez Salt Lake City
What could we do to improve?

Not totally satisfied with the granite seal.
There seems to always be a film on it when I use the recommended cleaner I bought from our service rep. I feel it cost a lot of money and unfortunately I'm not real pleased.

Report a concern   May 8, 2012 — Rated 9 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

How clean everything gets and how quickly things dry

Report a concern   May 8, 2012 — Rated 9 out of 10 by V.L. Zerorez Salt Lake City
What do you like about our products and services?

My carpets were much cleaner than they were when I used another company. I was impressed and I felt the price was competative.

Report a concern   May 8, 2012 — Rated 10 out of 10 by M.T. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez came recommended by a friend and we were equally pleased with the service. Our wool carpet is at least 25 years old (we think) and they did a wonderful job getting out some stains I thought would be there forever. Pleasant employees; good service.


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