Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33686 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 26, 2012 — Rated 2 out of 10 by K.P. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Main concern was our family room which wasn't that dirty but we have seen better results from steam cleaners. I am confident the spots would look better had we gone with another cleaner.

Report a concern   June 25, 2012 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

I think they do a good job and my carpet does not get as wet as with other services.

Report a concern   June 25, 2012 — Rated 3 out of 10 by J.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I thought the carpet looked good when it was done but after a while it still looked dirty.

Report a concern   June 25, 2012 — Rated 1 out of 10 by K.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

At first it looked like he did a good job cleaning the carpets, but once he left and on closer inspection they really weren't that deeply cleaned. There were a couple of spots that were a little "crusty" from some spilled milk a couple of days before and after he cleaned them, they were still crusty. I keep my house pretty clean and I just felt that the job fell short of a "deep" clean. He finished almost my whole house in under an hour, which was quick, but I'd rather a longer more thorough job.

Report a concern   June 25, 2012 — Rated 10 out of 10 by L.P. Zerorez Salt Lake City
What do you like about our products and services?

Clean nontoxic products and you clean my carpet and couch so well

Report a concern   June 25, 2012 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

The carpets not only look clean, but feel clean. We are very happy with the work and with the worker. We finally found what we have been looking for in a carpet cleaner.

Report a concern   June 25, 2012 — Rated 10 out of 10 by D.M. Zerorez Salt Lake City
What do you like about our products and services?

You were prompt,thorough, and accomodating.

Report a concern   June 25, 2012 — Rated 9 out of 10 by S.G. Zerorez Salt Lake City
What do you like about our products and services?

Quick and effective. My carpets look great.

Report a concern   June 25, 2012 — Rated 10 out of 10 by R.L. Zerorez Salt Lake City
What do you like about our products and services?

Prompt, on time and effective.

Report a concern   June 25, 2012 — Rated 10 out of 10 by W.A.M. Zerorez Salt Lake City
What do you like about our products and services?

Reasonably priced, quick drying, and carpets looked new and fresh again even after extended visit of grandchildren, 6 and 4 years old.

Report a concern   June 25, 2012 — Rated 10 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

Fast drying time, ability to get carpet repaired at the same time.

Report a concern   June 25, 2012 — Rated 10 out of 10 by N.J. Zerorez Salt Lake City
What do you like about our products and services?

I have already recommended Zerorez to a few of my neighbors. I was really happy with the results. I had a high traffic area in my bedroom and they actually got it cleaner than I expected they would. So, in other words, we will be using Zerorez again.

Report a concern   June 25, 2012 — Rated 9 out of 10 by C.A. Zerorez Salt Lake City
What do you like about our products and services?

Consciencious, hard worker did excellent job.

Report a concern   June 25, 2012 — Rated 10 out of 10 by S.L. Zerorez Salt Lake City
What do you like about our products and services?

Our carpets look better than they have after cleanings in the past. Jarom, who cleaned our carpets was the friendliest. Without a doubt I will have you clean my carpets again and again they look Awesome!!!

Report a concern   June 25, 2012 — Rated 7 out of 10 by L.H. Zerorez Salt Lake City
What could we do to improve?

Be accurate on your followup for scheduling and being prepared for followup/continued service.

Report a concern   June 24, 2012 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

The service was just as advertised. Quick, efficient and very friendly. Our carpets look great!

Report a concern   June 24, 2012 — Rated 10 out of 10 by B.P. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look better than any time I have had them cleaned before.

Report a concern   June 24, 2012 — Rated 10 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez came exactly on time, which I highly appreciate. He did a very good, thorough job, on a tough cleaning job. The carpet, which is old and highly used, looks much, much better. Awesome job!

Report a concern   June 24, 2012 — Rated 10 out of 10 by S.D. Zerorez Salt Lake City
What do you like about our products and services?

My floors have stayed cleaner than with other companies that I have used. They also dried MUCH faster which was nice because we were having a big party the next day and I didn't have a lot of time to get my house put back together.

Report a concern   June 24, 2012 — Rated 9 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

Knowledgeable and professional technician.
Quality service that is satisfaction guaranteed.

Report a concern   June 24, 2012 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

This time the carpet looked newer after it was cleaned.
This time is seemed the carpet dryed faster.....

Report a concern   June 24, 2012 — Rated 10 out of 10 by A.P. Zerorez Salt Lake City
What do you like about our products and services?

How quickly it dries.

Report a concern   June 23, 2012 — Rated 9 out of 10 by R.H. Zerorez Salt Lake City
What do you like about our products and services?

Carpets came clean

Report a concern   June 23, 2012 — Rated 10 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

The service was fast and the employee was friendly. My carpet look amazing! thank you!

Report a concern   June 23, 2012 — Rated 10 out of 10 by D.O. Zerorez Salt Lake City
What do you like about our products and services?

Our son was a one man wrecking crew "trashed" our basement carpet. I can't believe how good it looks; so much better than I thought possible.

Report a concern   June 23, 2012 — Rated 10 out of 10 by D.G. Zerorez Salt Lake City
What do you like about our products and services?

Good service.

Report a concern   June 23, 2012 — Rated 10 out of 10 by G.J. Zerorez Salt Lake City
What do you like about our products and services?

Very courteous and professional technicians who set realistic expectations.

Report a concern   June 23, 2012 — Rated 10 out of 10 by S.D. Zerorez Salt Lake City
What do you like about our products and services?

The carpet is cleaner than with other carpet cleaning methods. The carpet dries fast and looks and feels clean. The employees are very professional and work hard to get out even the toughest stains.

Report a concern   June 23, 2012 — Rated 10 out of 10 by P.C. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez is recommended by the national carpet makers manufacturers.

Report a concern   June 23, 2012 — Rated 9 out of 10 by D.H. Zerorez Salt Lake City
What do you like about our products and services?

The technician was professional and very helpful. He answered all my questions and did his best to do a very good job.


Privacy Policy