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based on 33688 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
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I like that you have a self contained unit that allows you to do all the cleaning more quickly and efficiently. The carpets looked wonderful after you were through.
The work was done very professionaly. Your technician was respectful to me and my property. Furthermore he was very skilled at his job. With me service is the most important part of any body who I choose to do business with. Your man hit the mark.
You can be sure I will recommend your company to my associates. Your product is a good one however your service is second to non.
He did a good job quickly. The extra services he performed seemed expensive ie. two small scatter rugs counting as the third room, $25 to glue/seam a 2 foot section of carpet and $20 per room for scotchgard.I'm still waiting for my invoice which he said he would email to me.
No chemicals used in the cleaning process. Friendly and helpful staff.
I live in an apartment with no access for the trucks nearby. The portable machine was not reliable. When the cleaner came the first time, the machine did not work, so they had to come back another day, The second time, they still had problems with the machine, but were able to fix it and get my carpets cleaned that day. I was happy with the job they did and the guys were very friendly. I was also offered a discount and Boondocks gift card for the inconvenience. So, very happy with the service, and would recommend Zerorez, but not for apartments where a portable would have to be used.
Carpets were very clean.
I like the way the carpet feels & looks after its been cleaned.
The technicans were professional. They called before they came. They were fast and efficient. I thought the cleaning was excellent. My carpets have never looked better.
Clemente was great! He was very curteous and did a great job cleaning our carpets!!
They were efficient and on time, and the result was excellent!
The service was great. The tech came early. He made sure all my questions were answered, he was careful with my furniture and walls, and he did a great job!
good results and effcient technicion
Zerorez always makes my carpet look fantastic! With 4 little kids spilling things constantly , that's hard to do. Great service for a great price. Thanks Zerorez!!!
They worked when others hadn't
Kastin is patient and works hard to please me. This is the second time he has done one of our homes and I am pretty happy with the outcome.
My carpets look and feel great! The tech that came to my house was so friendly, very informational and easy to work with. I have already recommend zerorez to my friends and family! Thank you so much for your outstanding product and service.
I like having my carpets cleaned without soap or harsh chemicals. My cleaner was very nice and did a really nice job.
I couldn't believe how much better my old carpet looked after Zerorez finished cleaning it. I didn't think it could look that good. There is actually a little bit of life left in my carpet that really surprised me!
We always reccommend Zerorez to our friends and neighbors because we believe that the systm Zerorez uses is much cleaner than the other systems out there. We also are appreciative to Manuel for doing such a good job. He took the time to listen to our concerns and did the job right.
The zero residue!!
The guy who cleaned our carpet was very good to work with and worked to do a good job. At the time he left, we were feeling pretty good about things.
Now that it has been a week, we are very disappointed with all of the spots that are showing up again. We have never had spots come back like this.
Easy to schedule, prompt service, attention to detail. Zerorez met and exceeded our expectations.
I like how thorough you were in explaining your process and everything that you were going to do. You went over each area and checked for every stain. I was very impressed!
Your process took out the spots, the person was very fast, and the carpets dried quickly
You are all always very friendly, you have good specials, and I feel it is safe for my kids, no chemical smell. Love that!
We appreciated you accommodating our schedule and getting to us quickly. The carpets & chairs look great!
Friendly staff and quick service. Isaias was very nice and did a great job.
I like the bumper guards when they have the hose in my house. Very courteous a got a very stubborn stain out