Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31039 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 23, 2011 — Rated 10 out of 10 by L.N. Zerorez Salt Lake City
What do you like about our products and services?

You really get the dirt out! Love it!

Report a concern   March 21, 2011 — Rated 10 out of 10 by M.R. Zerorez Salt Lake City
What do you like about our products and services?

Our carpets and ductwork are clean, Manny (the technician) was fantastic!

Report a concern   March 21, 2011 — Rated 9 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

no residue, quick service.

Report a concern   March 21, 2011 — Rated 10 out of 10 by J.N. Zerorez Salt Lake City
What do you like about our products and services?

Very professional, great cleaning job.

Report a concern   March 21, 2011 — Rated 10 out of 10 by R.G. Zerorez Salt Lake City
What do you like about our products and services?

my carpets came clean and the guy that came out to clean them is a very nice guy, and very professional

Report a concern   March 21, 2011 — Rated 10 out of 10 by M.C. Zerorez Salt Lake City
What do you like about our products and services?

It was a quick and thorough cleaning. The carpet dried really fast and the carpet still looks very good!

Report a concern   March 21, 2011 — Rated 9 out of 10 by A.J. Zerorez Salt Lake City
What do you like about our products and services?

The carpets look great and don't feel saturated with shampoo or other things

Report a concern   March 19, 2011 — Rated 10 out of 10 by T.R. Zerorez Salt Lake City
What do you like about our products and services?

My carpet was came so clean, it was embarrassing to see how dirty it was before! I really appreciate being called when the technician was on his way.

Report a concern   March 18, 2011 — Rated 8 out of 10 by D.B. Zerorez Salt Lake City
What could we do to improve?

The only thing I feel is a little off is the price. I think you are a little too expensve.

Report a concern   March 18, 2011 — Rated 9 out of 10 by S.F. Zerorez Salt Lake City
What do you like about our products and services?

they were fast, efficient, and did a great job! My carpets and couch look SO much better. The service was friendly and not pushy.

Report a concern   March 17, 2011 — Rated 9 out of 10 by L.P. Zerorez Salt Lake City
What do you like about our products and services?

I like that Jerry came on time and worked fast and efficiently and the carpets look great!!!

Report a concern   March 14, 2011 — Rated 9 out of 10 by T.H. Zerorez Salt Lake City
What do you like about our products and services?

"Green", residue free, and professionalism by Charles West who was our technician. Carpet and furniture looks and feels much cleaner.

Report a concern   March 13, 2011 — Rated 10 out of 10 by L.L. Zerorez Salt Lake City
What do you like about our products and services?

The lack of chemicals being put into my carpet.

Report a concern   March 12, 2011 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

I was pleasantly surprised how the high traffic areas came so clean.

Report a concern   March 12, 2011 — Rated 10 out of 10 by L.Y. Zerorez Salt Lake City
What do you like about our products and services?

How much you care about your customers.

Report a concern   March 12, 2011 — Rated 10 out of 10 by T.P. Zerorez Salt Lake City
What do you like about our products and services?

They did an exceptional job!

Report a concern   March 12, 2011 — Rated 10 out of 10 by R.J. Zerorez Salt Lake City
What do you like about our products and services?

Your tech was very nice and friendly. Plus, he came early, which really helped me. I liked the feel, smell and touch of our carpets after they were cleaned. I'll be calling Zerorez again in the future.

Report a concern   March 12, 2011 — Rated 10 out of 10 by M.Z. Zerorez Salt Lake City
What do you like about our products and services?

I like the use of steam only. I feel the carpets stay clean longer because there is no soap residue left behind.

Report a concern   March 12, 2011 — Rated 10 out of 10 by L.J. Zerorez Salt Lake City
What do you like about our products and services?

Affordable, friendly and no chemicals used

Report a concern   March 9, 2011 — Rated 10 out of 10 by R.H. Zerorez Salt Lake City
What do you like about our products and services?

Our carpets don't smell like dog pee anymore. My carpets truly are clean now.

Report a concern   March 9, 2011 — Rated 9 out of 10 by G.L. Zerorez Salt Lake City
What do you like about our products and services?

Technician was quick and efficient and seemed very knowledgeable.

Report a concern   March 9, 2011 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Friendly efficient staff

Report a concern   March 8, 2011 — Rated 0 out of 10 by C.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

My friends have raved about the job you do. I was expecting a lot more. My carpet didn't look remarkably better like I thought it should. It was just a little better.

Report a concern   March 6, 2011 — Rated 5 out of 10 by A.J. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The Tech. was too much in a hurry and did not explain what made Zerorez different than other carpet cleaning companines. We had several spots on the carpet that did not go away after the cleaning.

Report a concern   March 6, 2011 — Rated 10 out of 10 by M.F. Zerorez Salt Lake City
What do you like about our products and services?

I was impressed at what you were able to get up. The only problem I had was that we had a really dirty spot and the tech worked to get it clean but the next day it was just sticky and my carpets don't feel very soft.

Report a concern   March 5, 2011 — Rated 10 out of 10 by Y.F. Zerorez Salt Lake City
What do you like about our products and services?

came when you said you would. worked fast and completed the job.

Report a concern   March 5, 2011 — Rated 10 out of 10 by L.L.A. Zerorez Salt Lake City
What do you like about our products and services?

Every room looks, feels, and smells clean. All of the spots are gone and they don't return like with other treatments. The technicians are well informed about the process and offer suggestions and recommendations that are very helpful. When you make an appointment it is done in a timely fashion. I will always use Zerorez for my home, our rental, and my father-in-law's home as well.

Report a concern   March 5, 2011 — Rated 10 out of 10 by W.F. Zerorez Salt Lake City
What do you like about our products and services?

Job was done well, quickly, efficiently, and the price was great!

Report a concern   March 4, 2011 — Rated 10 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

Fast, effective, friendly!

Report a concern   March 3, 2011 — Rated 7 out of 10 by S.R. Zerorez Salt Lake City
What could we do to improve?

I was pleased that my satisfaction was a concern, however, I was disappointed that it took 2 return trips to fix the problems from the initial carpet cleaning, as moving my living room furniture is a real hassle.


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