What our clients think of us!

When I wanted some spots redone, the tech. Said the carpet was too stained, and didn't try. I used the Internet to make the reservations,
The quoted price was much lower than I was charged br 35 - 40$. That was disappointing. I filled out all services I wanted. I felt like the tech.
Was pocketing the money. Fix it by standing to the original estimate.

Love the customer service. Best carpet cleaners ever. I do not like the residue of the other cleaners. Friendly and very professional.

Great customer service, the house smells fresh and clean of the three dogs that lived here.

Very clean carpets

I used a coupon special for $79.95. The Tech. did a good job but the bill was for $125.00.

Nowhere did it say you were going to add on another $45.00 to do the job.

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No chemicals. The professionalism of technician, though this time was a bit fast for me to feel comfortable that an adaquate job was done.

The technician was very well informed about the service he gave. He was courteous and did a thorough job. My carpets were much cleaner than when I have used other services.

Professional Service, Great Carpet cleaning experience. Will continue to request using this service.

My carpets look GREAT! the technician was very professional and explained the process. we would definitely use your services again and recommend to friends.

Zerorez is very responsive, respectful of my house by protecting walls, furniture and wearing shoe covering. This is the 2nd time I have used Zerorez and am extremely happy with the results. It has been several weeks since I had 3 rooms and a stairway cleaned by Zerorez and the carpet still looks good. I have receommend Zerorez to friends and businesses. Thanks for solving the carpet cleaning problem.

I first used you a few years ago. You were able to get pink nail polish out of my carpet. I was told by several other companies that there was no way to get it out but your company told me there may be a chance depending on what was in the nail polish. Whatever you put on it worked and the nail polish came right out. I have been a loyal customer ever since.

We just like the job your company does . I feel Zerorez is a superior product. I also feel your price for the protectent spray is too high . The protectent spray cost the same amout as the cleaning.

I was so grateful that you were able to fit me into your schedule. There wasn't really a time slot available, but because I was trying to get moved into a new house and was backed up against a deadline, the technician came on a holiday and worked in a house without air conditioning. He acted extremely happy to help and gave me the best price possible. He did an excellent job and it was great to know my carpet wasn't loaded with chemicals.

The carpet dries quickly, and I appreciated Mitch's service and helpfulness. I was also so glad to see the traffic patterns come out of my carpet. It looks great.

That you don't use shampoo or chemicals

Carpets dry more quickly and they look and feel better. The tech that came to our home was professional, friendly, polite, and extremely helpful.

Quick and thorough

The techs were on time and very careful not to mar my walls and baseboards. The carpets look and feel wonderful even weeks later.

My appointment was between 2:00pm - 5:00pm July 21.They finally arrived a little before 8:00pm. I live in a high rise with my name on the board to be called. I could see them
out the window and also on the intercom system trying to call me. I finally went downstairs to tell them I'm home why didn't you call me on the key pad? Well, they didn't
have my name and Dave's cell phone was dead so he couldn't call your office to get my name.
They finished at about 9:30pm. I called the office around 5:00pm to reschedule to next morning first thing and no way would they reschedule. Our condo rules do not allow workmen
after 5:00pm so I was in trouble with the management plus no way could I cancel because I
had moved everything for them even though being an 80yr old widow, it was hard for me to do. Needless to say, they were very tired and their work was barely ok. I just wanted it done and out of there.
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I was not as impressed as I thought I should be with the finished work.

Prompt arrival, service was completed quickly and the results outstanding. All questions and concerns were addressed beforehand...overall complete satisfaction.

My carpets not only looked fantastic after they were cleaned, they also felt clean, you could tell that there wasn't any cleaning residue left behind. The technician was knowledgeable, helpful and friendly. I will definately refer others to ZEROREZ and I will use them again.

I like that zerorez does not use detergents in their carpet cleaning and dries quickly.

the carpets smelled clean -- not chemical smell. The carpets dried quickly too leaving the carpets soft -- not "crunchy" as happens when other companies clean carpets.

Carpets were actually dry in the time tech said they would be! Technician was friendly and on time. And he worked quickly.

The technicians were awesome. They explained exactly what they were doing and were so willing to answer my questions and explain another service I was interested in. My carpets look great!

I have 2 dogs and 3 soccer kids with many teams coming to the house often with dirty cleats and you guys always get everything they spill out. The carpets always look great, even the day after. Your employees always are very efficient, knowledgeable and friendly. Thanks!

The tech, Will, was great. He was fast and efficient and very friendly. He took an extra spot out and made sure I was happy. Our carpet looks new again. It did take longer than expected to dry but we are very satisfied.

I thought the technician was wonderful, he really did a good job and let me know my options as far as the pet mess cleanup. I still don't know if it was good enough or if I will need the pad replaced (I think I probably will though).

Not haggle the customer with prices.