What our clients think of us!

My carpets were done very quickly and look and feel so clean. You can tell there is no residue because there aren't any strong perfume scents left behind. I will definitely be using zerorez again.

We had our service last week and we were very disappointed. The carpets are just as they were before, and we do not have that "just cleaned" look or feel or smell. We have nice, newer carpet (just installed last year) but there was no improvement and areas that still were dirty and even smelly. We wished that we had not spent the money for a cleaning that ended up very sub-par.
We would not recommend Zerorez at this point to anyone.

I love my carpet, you really make them look like new. Also, I had the youg tech clean and seal my tile. that device works magic with the grout. And a special thanks to the tech, he was on time, explained you services, did the work in an efficent manner, was good to answer questions and he was nice to my dogs. He deserves brownie points. Thanks again.

I was disappointed when I went downstairs and moved the sofa to discover the carpet had not been cleaned there. I removed almost everything from every room making this a slam dunk super-fast ultra-easy cleaning job. I have one sofa. When we moved the sofa to a different room it was really devastating to find the carpet hadn't been touched. Where the cleaning was done, the job was fabulous. Bot I've never had a carpet cleaner not move the sofa pieces. I want to love Zerorez--the concept is terrific, but I need to count on you to be thorough. Isn't that fair?

Simply summarized: It works! Carpets get clean and stay clean!

I loved the fact that everything is natural and clean. Also, our technician was polite, helpful, and informative. I would request Charles West, again. Our home feels so clean and fresh! Thank you Zerorez!

I like how soon you are able to move furniture back into a room.

Nice and friendly service techs. The cleaning system really deep cleaned our dirty carptes.Appreciated the work being done after business hours so we did not interrup our business.

You do excellent work. Thx.............se

Friendly. On time. Very clean! Reasonable price!

Chemical free gets every thing really clean.

great service - on time, my furniture looked brand new - the individual that came was extremely knowlegeable about care of fabrics. I would have them come back when I need further cleaning.

Superior results. Friendly service.

Our technician seemed genuinely interested in making sure our carpets were as clean as they could be. I never felt rushed or as if he were just wanting to get on to the next appointment. He educated me about each step and only offered those additional services that he really felt I needed. Never thought I'd be so happy about having my carpets cleaned!

I like the clean water and no soap on my carpet.

Clemente responded promptly and did an excellent job. He was very helpful and accommodating. I like the fact that there is no residue left behind.

it is dry faster and ready to go .

Timely, fast, thorough and effective at a reasonable price.

The people are friendly and do the best to make sure you are 110% satisfied with all their work. We will always use them in our office.

Quick clean and quick dry - Chris was great too - he worked quickly and did a great job in cleaning my carpets.

Tech was friendly and knowledgable. Carpets looked amazing.

Carpet looks great! Great service/product!

Will was very informative and friendly. He answered all of my questions and made sure I understood the process. Our carpets looks wonderful. You should have seen his face when I told him my white carpet was turning blue after he sprayed it. I was joking of course but the look on his face was worth it.

They gave me plenty of notice when my appointment was andhow long it would take.

I don't know how you could improve the problem I have of getting the 'stroke' lines out of the dry carpet.

Many spots were missed on our carpets. We were happy with the service and the cleaning, but there was too much area missed. We have spoken with our technician and he is coming back to re-do those areas. If those areas were not missed, we would give you a 9, but for the price we paid, we expect it to be done right the first time.

It seemed as if one of the technicians was new, so perhaps that with a bit of rushing to get to next appt may have played a role.

doesn't leave residue

Initially I was thrilled with how the carpets looked, but as they dried through the night we started to notice the dark traffic areas coming back and the black oil stain returning. When we woke the next morning I was so sad to see most of the stains back, not as bad as they were, but they are still visibly there. Our technician was so nice and had assured us that the stains wouldn't come back, that we would still get dirty carpets but that the stains he removed were gone. I was also unaware until my father came home that where he had parked his van had burned away the ground cover. We had to mow down all the ground cover at the front of the house so that it can regrow evenly. My brother was here the night the carpets were done and was pleased and was going to schedule his house done, but then came tonight and saw them and he said he is going to go with a different company.

My carpets look brand new after a Zerorez cleaning and I love that there are no soap or chemical residues. The associate who cleaned my carpets was professional and very helpful with my specific needs. Zerorez was the best decision I've ever made for my carpets.

I like that harsh chemicals are not used in the process and that there isn't a residue left. The process got out a couple of stains with the regular cleaning that I thought might require extra treatment. The technician was very knowledgeable and friendly and took the time to explain the process and answer any questions I had. The carpet looks great - thanks for a great job!