What our clients think of us!

price

My carpets look wonderful-better than they did when we bought our home three years ago. The technician was friendly and kind to me and my children without being creepy. When you call to have a service done in your home, it can be scary because you don't know who is going to be in your home. But I was put at ease immediately.

Your quick response and results of the service were greatly appreciated.

Awesome service: fast, professional, and flexible!

My tech. Was very professional and my carpets look wonderful. Thank you

I was not happy with your inability to remove stains!!!

The service was very fast, the quality is untouched by others and the tech that cleaned my carpet was very professional, frendly and I was very comfortable having him in my home.

I did not think that my carpet would come clean but it did.

Great Job.

I am your customer for life.

The young man who cleaned our carpets was very knowledgable and helpful. He explained why our carpet were getting bumps in them (high traffic area, carpet not pulled tight enough when installed) and how it could be fixed (have it stretched tighter in certain areas). The carpets were soft after they dried, unlike other companies that leave them stiff feeling. He was fast and friendly.

My carpets end up being amazingly clean with much less moisture left than other providers I've used in the past. Personnel are always prompt AND (more importantly) they don't push to add services or items that cost more. I very much appreciate that!

Good follow-up on appointment time. Friendly service. Good results.

no residue, rug was cleaner and almost dry when finished.Your tech. was very courteous and efficient . When I need to use zerorez again I will request your tech named Will. He did an excellent job and represented your co.well.

Everything!!!! Great service and great results!!!

No soaps. Safe for me and my family. No residue. Carpets look fantastic!!!! Very great service! The carpet dried fast.

the carpets looked great

I love how the carpet is not crunchy after it dries. It's nice and soft to walk on again.

I did have a complaint/comment about the Pet Deep Clean. The formula he used had REALLY bad fumes. He said he was using the pet stain formula full strength (not the regular deep clean formula) because his truck didn't carry the deap clean??? Dave assured me it would work just as well if not better. I think it worked but today (2 days later) I'm finally not smelling it. The odor of the formula was very bad; somewhere between chemical and vomit. I'm a little concerned that if the carpet even gets some water on it, the smell will return.

Professional, job well done!

Make sure the cleaning and repair are done right the first time. I had a repair that was done incorrectly and it burned my carpet and it can not be repaired. The first cleaning done did not use any emulsifier (citrus cleaner) and my carpets did not get very clean. Also, the high traffic areas were not well done. Even after the second cleaning a portion of a bedroom entry high traffic area looks worse than the hallway. I did not appreciate having to have my carpets cleaned a second time considering I moved all the furniture excluding book shelves out of the way in the living room and completely cleared two bedrooms. I just wasn't up to moving the bed and nightstands again after washing and ironing the linens that go on the bed an nightstands.

The carpets looked really, really clean! I didn't know the dining room was tan--it's been gray for so long. Good job.

very good service

Results

Friendly and professional workers. My carpets look great!

Fast n easy but we t having some spots reappear, hope u can help

Our carpets have never looked cleaner! The last cleaning company had to come twice and they didn't even come close to making the carpets look as clean as zerorez did. The service man was polite & did a quick but thorough job.

Great technician. Great service. Carpets look great

I like how clean you guys can get the carpets. Amazing!!!

No residue left behind. Eco friendly.

I greatly appreciate the courtesy and professionalism of the employees at Zerorez, and I am amazed at how thoroughly clean my carpet is when they are through, with absolutely no residue left behind to attract dirt...which means that carpets cleaned by you need to be cleaned less often! Thanks so much for using this amazing technology!

I was throughly impressed with how quickly the tech was in and out. Our carpets look as clean as tue day we moved into our home. I'm a believer in ZeroRez. I highly recommend them to anyone that want their carpets cleaned the right way.

Quality of clean, speed of service!

Cleanest carpet ever. Very careful technician. I love to walk on it and I even love to vacuum, it's that clean! Thank you!