What our clients think of us!

It was fast and very well done

All the spots I pointed out weren't treated for removal. Let me know possible costs for additional services at time of making apt. ie pet stains additional square footage, coupon usage

It cleans the carpet very well and stays clean longer.

The service is great, you need to work on scheduling so as not to waste your clients time and then lying about it.

The carpet is clean.

My carpet is clean!

Was a little surprised when I was told if there are pet stains they would show up after treatment or smell bad unless I used the pet treatment. Hate the surprise added expense. What other choice do you have than to add the pet treatment if my house will stink?

Cost

Soft Carpets and finally really really really clean. Friendly and knowledgeable staff.

Be better on your time commitments

I use no one but Zerorez and have done for years. I have recommended them to SEVERAL family members and friends and continue to do so.

ease of schedule

The product worked really well. Our carpets look great. The technicians were friendly and professional.

One berber-type (?spelling) carpet was left with significant blotchy dirt stain. I wonder if it might be reasonable for difficult soiling problems for Zerorez to actually use a detergent type agent and then follow that with the usual pH 10 water to remove the detergent "rez." Just a thought.

The carpet looked great and the technician was friendly and accomodating when I asked him to try going over a heavy traffic area one more time.

That it was done it a timely professional manner

Quality of the cleaning. Also the people sent out were very nice. This time we needed a spot cleaned up and he did a great job. We tried but failed but your product did the trick.

I like the fact there are no chemicals put into my carpet.

It was the cleanest I've ever seen my carpets get via a professional cleaner. Very satisfied and the price was right also!

Beyond what I expected! The serviceman even threw in an extra area and was very accomodating to what I wanted done. I told him my hall was extremely dirty and he went over it twice. I feel I got a great bargain and I'm very happy with how clean my carpets are. I will definatly be using Zerorez from now on. Thank you for a great job!!!

Natural products. Friendly, no pressure, service. Fair price.

Carpet cleaner than any company we have used. We like Juan, the service tech very much. He gave outstanding customer service.

The carpets look great, but the price was more than we expected. The walk-in closet we did not have you clean because it was too expensive to do it where as it made no difference how tiny two of our bedrooms really are. I am still not sure we were charged the promotional fee we responded to on KSL. It seemed more than I expected.

professional staff doing the cleaning

The service was great and he was kind enough to treat the carpet for pet urine at no charge. Very professional and helpful.

Extract more water. Carpets were saturated, not just damp, for 7 hours after cleaning. Then I went to bed. Had fans blowing also. The next morning most was dry except areas without fans. It does smell better tho.

There is no residue and carpet dried rather quickly.

I was very disappointed about the status of when the technicians were going to show up. I was never told what time of the day, and every time I got an update it was always for 2 hours later. I waited all day until about 4:00 when they showed up.

They did do a great job.

Mitchell was on time which is hugely important for my business. The work was very good and he groomed the carpet afterwards which made a big difference in the appearance.

Advertising expressed more capability than what is actual. The technician, though friendly, smelled of cigarette smoke. Was told by the technician that "I'm just spraying hot water and sucking it up." This statement all but removed any confidence we had left in Zerorez at that point. The only reason I kept my other appointments was because I'd already purchased gift certificates.