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based on 87249 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You did a good job at a fair price
The zerorez representative that cleaned our carpets was very professional and helpful in determining what was needed to clean our carpets. Our carpets that were cleaned look amazing!
Clean, simple, effective
Customer Service was amazing
What a guy Sean is. He is hard working and did the best job ever. He is a keeper. Thanks
No chemicals
You spread pee spots all over 3 rooms and where there was no odor there is pee smelling throughout the entire home we have lost 3 days of showings on this house
Polite and did his job efficient. Most stains came out. Would use your service again
Efficient, good support staff, and could answer questions.
F/u calls from managers when issues occur. Tech was great.
My carpets are spotless
Most professional interaction I’ve had with a company in a long time!!
We contacted zerorez to clean our area rug and two bedrooms and within 24 hours we were able to get them cleaned. They came in and were done with 40 minutes. Our carpets look amazing and we are so glad that we went with this company!
Jessy was professional, polite & explained everything in detail.
Carpets look great 👍🏼
Good job
There is not strong chemicals used.
Cleaning was great and service man was prompt and courteous. Will use again!
Great Job
keep up the good work..... the ease of on line booking and speed at which the cleaning was done
We are very pleased with your service. it was recommended to us by a friend. your tech did a great job.
Great work Tech was wonderful very polite and got right to the job
Thanks
Linda G
Excellent customer service. Speedy process and carpets look great!
You do such a professional through job! Chris did a fantastic job and was in and out leaving us with clean carpets. Attention to detail protection of every wall corner sets you above the rest!
The technician was early. He went through all the steps. The cleaning didn’t take long and did a great job! The price was amazing. I highly recommend my friends and family to use this company. I sure will again. ⭐️⭐️⭐️⭐️⭐️
They work!
I really liked the outcome and my service provider was super friendly. However there was a huge mix up with pricing that has still not been resolved. First of all, no one told me I couldn't use AMEX and I was caught off guard - this happened after the work had been done and I was very upset. Secondly, i have a rug that is diamond pattern with deep grooves. The provider said I would have to leave it to him to take back to the workshop and have it cleaned there - he provided me a very high quote of $500 and I was shocked but didn't have any other option. I couldn't pay it so I have rescheduled it for a pick up next Friday but the operator gave me a quote of $195. I am willing to pay $195 but i am still very unclear about the discrepancy in price.
I have always liked the way Zerorez cleans the carpet. We used them for many years in Minnesota and were glad to find them here in AZ. We now tried the cleaning of our ceramic floors and were pleased with that as well.
Our tech was very thorough and very friendly
No chemicals and very good cleaning. No residual odors at all. Customer service is great.
Excellent work.
On time for appointment, friendly and my carpets look great.