- Phone: (480) 507-2419
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based on 87249 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
easy and the tech was very helpful and good!
My floors look great.
Joshua was prompt, knowledgeable, and efficient. He explained the product and procedure very well.
I first want to emphasize my satisfaction with the service - easy online sign up - and the service person. I have had past experience with "pushy" technicians and implications of minimal cleaning if I didn't upgrade to higher priced services than the "special" that they quoted. From the advertisements and reviews of Zerorez I was pretty sure everything would be okay. From the minute the serviceperson stepped inside, I knew things were going to go well. I pointed out priority wear areas and I have several irregular square-footages. After surveying he said it would all be covered with the "special" I ordered. He said he would make it all "look pretty." (I was pleased). This person worked my house as though it were his own - he pretreated, he fluffed the fibers, he cleaned the areas, first east and west and then north and south and reached wherever his wand would reach. Now secondly, the carpet is so nice. And like they say, "No harsh chemical smells and no residue and no crunching when you walk; the carpet is clean and soft. I am very happy.
They produced what they said they would... my one rug was really bad in my opinion and it was beautifully clean... employee was very nice.. I’m glad I had Zerorez do my rugs... would recommend you instantly.. I got your name from my next door neighbor
Doesn't leave residue that causes stiffness
He was prompt and explained the process thoroughly. He did not rush the process but it was done in what I thought was a reasonable amount of time.
It was a considerable amount of money (over $200) just to watch him walk around with 3-4 spray cans. On top of that, after he left I found multiple 1-2 inch spots that he missed in both of my bathrooms and in the living room. I had you guys out here the day I got the keys to my new construction house, so the tile was brand new and already freshly cleaned. I've never had grout sealed before so I didn't know what to expect, but it certainly wasn't a few spray cans and 25 mins of work.
Best quality and service!!
Friendly knowledgeable technician
Highly knowledgeable technician who explained everything thoroughly.
Zeroez came highly recommended to me by carpet manufacturers which convinced me to give them a try. The technician communicated arrival time with me, and arrived according to schedule. He took the time to survey my carpet, clarify my expectations, and answer any questions I had, prior to beginning his task. Once finished, he asked me to inspect his work to ensure my satisfaction. He sent an invoice in a prompt manner.
The citrus primer
I was truly amazed how much gunk they got out of the carpets. Because they had to do several areas several times (again - my bad - so much gunk!) only thing that would be a great addition would be a faster drying time.
I can obtain an appointment within a reasonable timeframe. The staff in friendly & knowledgable & the technicians are
Zerorez was every thing they said about themselves as has other friends and family have said about. Good work, fair price, quick response, no hidden add ons for charges once they get to the site. Friendly rep. Answered questions on site to satisfaction. Would tell anybody worth the money. And this is for the tile and grout cleaning and sealing. Had another company come in with a great price BUT OH BY THE WAY................hate those characters. And the process uses their own water which is a win win for nature.
Carpet looks new after we have it cleaned.
Colton R was very informative and professional. We will definately request him for our next service. We have a very light fabric on our couch and loveseat.. it looks amazing as does our carpet. Thank you Zerorez!!
Very efficient, got back to me quickly. Very professional & fair price.
Fast drying and no crunchy carpets. Carpets are clean and stay cleaner longer. I buy the water also. Love this stuff.
Carpets look great!
Wonderful customer service.
Very knowledgeable and respectful workers.
Very happy with the service always.
Terrrell B was our tech and I like how he took his time and paid close attention to detail to make sure our carpet and couches looked great and they do look great
Jordan was very polite and professional. He did a great job. Would definitely have them again.
Kieran was an amazing representative of your company and the quality of work that you do. He was very professional and knowledgeable.
Terry was very knowledgeable and completed the job in excellent time!
Fast, fairly priced, and the Zerorez process is great!
Tim did an awesome job, the floors were a mess and now they look brand new. Bravo!!
Clean, service tech was very knowledgeable explained the process. Made sure hoses and equipment didn't touch any walls or doors...
On-time for the appointment...
The result was clean floors and carpet...
I would highly recommend this company to anyone interested in having their home or business cleaned professionally...!!!
Will use them again...!!!
Great cleaning