Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87249 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 28, 2021 — Rated 10 out of 10 by L.T. Zerorez Phoenix
What do you like about our products and services?

The guy who cleaned our carpet was very kind and pleasant!

We are pleased with how our cleaned carpets turned out!

Thank you!

Report a concern   January 27, 2021 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Staff is knowledgeable and friendly, products always work wonderful on cleaning any stains and make my carpets look great.

Report a concern   January 27, 2021 — Rated 9 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

My area rug was almost completely dry within a couple hours of the service and there was no obnoxious chemical smell. The technician, Kevin, was kind, courteous and professional.

Report a concern   January 27, 2021 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

No chemical deep cleaning. Great customer service rep and cleaning tech. Both were knowledgeable and friendly. Definitely will use zerorez again.

Report a concern   January 27, 2021 — Rated 10 out of 10 by Pam Washington Zerorez Phoenix
What do you like about our products and services?

Carpet look really good. Like the process. Chris explained the process to us. The best carpet service we have ever received!

Report a concern   January 27, 2021 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Service tech was very polite and did an amazing job. Carpet looks like new.

Report a concern   January 27, 2021 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Very efficient and gets it done

Report a concern   January 27, 2021 — Rated 3 out of 10 by C.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I dropped my 5' x 7' rug at the Gilbert location on Monday January 18 for a general clean. I informed them that I was available again on Monday the 25th to pick it up. I called on Monday the 25th to verify it was ready and it wasn't done yet. Person assured me that I would receive a call when it was ready and as of Wednesday, Jan 27...no call yet! How long does it take to run a machine over a 5' x 7' rug? I don't have one otherwise I would do it myself. Next time, I will just rent one and get it done!

Report a concern   January 27, 2021 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Very professional, courteous, explained everything well and carpets look great! Thanks!

Report a concern   January 27, 2021 — Rated 10 out of 10 by Cheryl Karba Zerorez Phoenix
What do you like about our products and services?

Professional and informative.

Report a concern   January 27, 2021 — Rated 10 out of 10 by Mason Corder Zerorez Phoenix
What do you like about our products and services?

Did a great job !!!

Report a concern   January 27, 2021 — Rated 10 out of 10 by Lynn Schevirs Zerorez Phoenix
What do you like about our products and services?

The representative (Brendan) that came to our home was polite, friendly, knowledgeable, and competent. He did a great job and answered questions that I had. He acted as if he
really enjoyed his job and was happy to be of service. I called on Tuesday morning as
we had a bad spill which occurred on Monday and Brendan was at our home to clean
the carpet the same day that I called. We will definitely call Zerorez again.

Report a concern   January 27, 2021 — Rated 8 out of 10 by T.H. Zerorez Phoenix
What could we do to improve?

You should have a furniture moving option. Price paid where I had to move everything seemed high. Good tech.

Report a concern   January 27, 2021 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

They came to our house when they said they would. Technician was very thorough and explained everything he was doing.

Report a concern   January 27, 2021 — Rated 10 out of 10 by Susan Fowler Zerorez Phoenix
What do you like about our products and services?

I love that it is natural, no chemicals. My technician was great, very professional and cleaned up water spill when he left. Great service

Report a concern   January 27, 2021 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

The Serviceman was awesome!

Report a concern   January 27, 2021 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Always friendly and great work!

Report a concern   January 27, 2021 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

I thought you did a good job.

Report a concern   January 27, 2021 — Rated 9 out of 10 by L.T. Zerorez Phoenix
What do you like about our products and services?

Jason was very professional and did an amazing job on our carpets. Thanks Jason

Report a concern   January 27, 2021 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Timely service and excellent execution

Report a concern   January 27, 2021 — Rated 10 out of 10 by Jim Paxton Zerorez Phoenix
What do you like about our products and services?

your Technician Dave Mitchell is AMAZING!!!! he always takes great care of us, is professional and always clearly informs us what's best for our home!!! we will never go anywhere else!!

Report a concern   January 27, 2021 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Service is professional and very thorough. My carpets look great!

Report a concern   January 27, 2021 — Rated 9 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Was pleased with the results. Would suggest Zerorez to others.

Report a concern   January 27, 2021 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Professional service. Carpet looks and feels so much better. No residue left on carpet.

Report a concern   January 27, 2021 — Rated 10 out of 10 by Deni Gusmano Zerorez Phoenix
What do you like about our products and services?

Our experience with Zerorez continues to be consistent, reliable & of utmost cleaning quality! Our Tech, JOE, was friendly, professional and clearly had been in the business a long time. Price-wise, Zerorez is on the more expensive side of carpet cleaners, but the cost is well worth it! For the cleaning & peace of mind that there isn't residue left in the carpets or that there will be that 'wet carpet smell' for days on end, I am willing to pay the extra.

Report a concern   January 27, 2021 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Quick, friendly service.

Report a concern   January 27, 2021 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Everything carpets look great, and excellent service!
I have already recommended you!

Report a concern   January 27, 2021 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

The technician was great

Report a concern   January 27, 2021 — Rated 10 out of 10 by Jeanette Laliberte Zerorez Phoenix
What do you like about our products and services?

I love that my technician explained everything clearly and exceeded my expectations. I’m looking for ward to having you come back to do my tile downstairs!
Mrs. Laliberte

Report a concern   January 27, 2021 — Rated 0 out of 10 by B.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Water used to clean the furniture left my dark tile grout white. Very disappointed it wasn’t cleaned up by the technitions


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