Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87768 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 11, 2021 — Rated 10 out of 10 by Mary Salais Zerorez Phoenix
What do you like about our products and services?

I was so very happy with service!

Report a concern   February 11, 2021 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Technician was kind, courteous and fast!

Report a concern   February 11, 2021 — Rated 10 out of 10 by Heather Blackford Zerorez Phoenix
What do you like about our products and services?

Great service, great job! Will use you again. Thank you Tim!

Report a concern   February 11, 2021 — Rated 10 out of 10 by Aaron Burton Zerorez Phoenix
What do you like about our products and services?

Professional and thorough.

Report a concern   February 11, 2021 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

There is no left over odor just clean smell!!

Report a concern   February 11, 2021 — Rated 10 out of 10 by Kitti Colassacco Zerorez Phoenix
What do you like about our products and services?

Your technicians are professional and informative. We were very satisfied with the cleaning done in our kitchen tile and dining room, bedroom carpeting. We also had our 2 accent chairs cleaned and they look so much better.

Report a concern   February 11, 2021 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Very professional and pleasant

Report a concern   February 11, 2021 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

My tile and grout look like new!

Report a concern   February 10, 2021 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

The technician did a very nice job cleaning the carpets and he was very professional.

Report a concern   February 10, 2021 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

I like the fact that it’s a high pH water that cleans it and there is no residue

Report a concern   February 10, 2021 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

They are very professional and thorough. Joshua was very knowledgeable and friendly.

Report a concern   February 10, 2021 — Rated 8 out of 10 by J.M. Zerorez Phoenix
What could we do to improve?

My couches still have stains on them...

Report a concern   February 10, 2021 — Rated 4 out of 10 by T.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The rep worked super fast and not sure how clean our carpets actually got.

Report a concern   February 10, 2021 — Rated 5 out of 10 by J.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tech scratched our car in the way out.

Report a concern   February 10, 2021 — Rated 10 out of 10 by Ginny Bertoncino Zerorez Phoenix
What do you like about our products and services?

We've had our carpets cleaned by Zerorez for three years now and they are by far the best. They use NO SOAP (which results in soapy buildup). Our carpets always look fresh after a Zerorez cleaning. And, Zerorez staff is friendly and efficient.

Report a concern   February 10, 2021 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

I liked the thoroughness of the tech. He did an excellent job.

Report a concern   February 10, 2021 — Rated 10 out of 10 by Terry Cottle Zerorez Phoenix
What do you like about our products and services?

They arrived right on time and worked hard. the service was great and now I have clean carpet and tile.

Report a concern   February 10, 2021 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

The young man who cleaned my rugs was very nice, and did a great job. I always have my rugs cleaned by Zerorez! Keep up the good work

Report a concern   February 10, 2021 — Rated 5 out of 10 by L.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I am a repeat customer. This is the first time I have been so disappointed. My carpet seems dirtier after being cleaned. I keep thinking that your machine had a malfunction and spit out dirty water rather than pulling it up.

Report a concern   February 10, 2021 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Very clean and refreshing.

Report a concern   February 10, 2021 — Rated 8 out of 10 by J.B. Zerorez Phoenix
What could we do to improve?

The corner guards were not used; however, everything was great!

Report a concern   February 10, 2021 — Rated 10 out of 10 by Thai O'loughlin Zerorez Phoenix
What do you like about our products and services?

This was the first professional carpet cleaning I've ever had done and it was great! We had six rooms done and it didn't take long at all! Our technician was very nice, personable and professional and our carpets look amazing; they're so fluffy and soft, we can actually see our footprints walking around on it again :) I will definitely be recommending.

Report a concern   February 10, 2021 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Great staff! Great communication! Thank you!

Report a concern   February 10, 2021 — Rated 4 out of 10 by D.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The hoses dragged over my front lawn of winter grass and killed the grass in the same pattern as the hoses were left. Winter grass does not reseed itself so I am left with that dead pattern.

Report a concern   February 10, 2021 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Nice clean feeling after they were finished.

Report a concern   February 10, 2021 — Rated 10 out of 10 by Paula McMahon Zerorez Phoenix
What do you like about our products and services?

Joshua was very courteous and informative. Every step of the process, he came to get me to check it out. From the cleaning of our cloth furniture to my husband's leather chair. Our tile floor had never been professionally cleaned since we built 2 years ago. The grout lines has all the gunk finally removed that I could not get with regular mopping. Thanks Joshua and Zerorez!

Report a concern   February 10, 2021 — Rated 10 out of 10 by S.V. Zerorez Phoenix
What do you like about our products and services?

Our service technician Jordan was very friendly and polite. He did a great job. He was able to clean our carpet very good. It was my first time using zerores or any carpet cleaner.
I would recommend them in the future. It was very easy to make an appointment and they had appointments available very quickly. Overall we had a very pleasant experience.

Report a concern   February 10, 2021 — Rated 10 out of 10 by B.N. Zerorez Phoenix
What do you like about our products and services?

The service technician was prompt, courteous, went right to work, He did a wonderful job and I was impressed.

Report a concern   February 10, 2021 — Rated 4 out of 10 by S.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have been using zerorez for years. We have a stain in 1 room, I was talked into an additional fee for the stain but doesn't look like it worked. It is lighter in color but larger. Also the carpet felt crunchy which has never felt that way in the past.
The guy that came out was super nice.

Report a concern   February 9, 2021 — Rated 10 out of 10 by E.F. Zerorez Phoenix
What do you like about our products and services?

Excellent quality of cleaning. Courteous staff.


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