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based on 84716 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We were very satisfied with the Zerorez results and have already recommend Zerorez to a neighbor. The young man who did our rooms was very professional and certainly competent in his expertise and work. The job was pleasant from start to finish.
Carpet looks fresh and clean. We try to use zero rez once a year to keep the carpet we put in a few years ago looking new.
Quick efficient on time and communication
Very good service
My carpet is full of lines where all the dirt was just spread around just like somebody used their rake.
Customer service was amazing! They did a great job.
Jeff, the technician, was great! Professional, thorough and friendly. Highly recommend hime and Zerorez.
I like that the products used are not harmful to the environment.
Our technicians were very informative regarding the fabric of our upholstery and diligent in their work.
The quality of your product is outstanding. Your service technicians are excellent.
Luis was GREAT! Professional, thorough and friendly, too. We are very pleased with the carpets after his work. Thanks!
Transparency. Friendly and helpful
The service was professional and complete.
No smelly chemicals and my carpets get clean!
Always professional, courteous and on time! Great communication.
Fast and reliable. I'm always amazed at how clean the carpets are and how quickly they dry (without that "crunchy" feeling you get from other carpet cleaners).
Highly competent service technicians. They were on time and completed the job expeditiously. The carpets look great. Pricing for the service did not include the additional treatment charge which should have been discussed during the initial phone call when the appointment was setup by the customer service representative and not at the house by the service technician.
The Zerorez carpet cleaning process is very good.
Mar was really friendly and efficient.
Very professional and thorough!
It is drier than steem.
The technician was very helpful, friendly, on time (actually early which was great). The carpets look great! I will only use Zerorez for my carpets.
Technician was helpful, knowledgeable & did a great job!!!
Prompt and professional service
The Quality and Service that we received was by far the Best we have ever experienced. The technician was very polite and professional. Our home looked Amazing after the cleaning! We will definitely be referring our friends and family to Zerorez!
My tile and grout looks great. Jez did a great job.
Jake did a great job. He was professional and friendly. He even found my lost diamond earring that my little dog had taken.
Carpet is clean. There is no residual odor & it frys fast!
I received excellent service from your service tech on Monday, 29 Nov. He was prompt, courteous and very professional. He did a fabulous job! Thank you.
On time and did a good job.
Keith was great and very respectful while cleaning our carpet.
The people providing the service have always been professional and knowledgeable. They have always explained the process and helped me to understand and I appreciate it. The quality of work preformed is always great and this is why I am a repeat customer.
Well…. We honestly felt a little manipulated. First our technician said he couldn’t clean our bedroom cause it had too much animal urine. That’s the whole point we were getting our carpets cleaned…. He said it couldn’t be done without doubling our price for the more extensive cleaning and that he wouldn’t clean it for liability purposes. When we said we would have him skip the room cause double the price felt a little much, he asked us what we would be comfortable paying. We said $350, and he refused the offer, and then said… “well I guess I’ll just clean your carpets.” It left us wondering, “I thought you couldn’t clean the carpets for liability purposes.” It just felt a tad manipulative. I mean, I get up-selling…. But why tell us they couldn’t be cleaned to get us to buy the more expensive cleaning with a tactic that wasn’t entirely true, cause he ended up cleaning the carpets any way. And then, we paid to have our closet cleaned, and he never cleaned it either. The carpets look great, but we will probably be going with a different company next time