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based on 84716 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was given one price and then had to pay more than double. Very misleading!
Always looks and smells great after a clean. Thank you!!!
Service was fast and friendly
My Tech, Chris M, was very courteous, informative and thorough. I definitely would recommend him to my friends.
the quick drying and lack of residual soap left. on the carpet
Evan was really nice and did a great job.
Clean clean carpets
Great customer service!
Tech was outstanding
I love the quality of the service provided. Chris was wonderful!
Your employee’s were fast. A little too fast. They did do what I asked but some details were missed. The living room carpet still has one dirt mark on it that they assured me would be gone after they cleaned.
Also Spencer charged me for the work which was more than I have ever paid in the past. We discussed the work prior to doing it, but I was surprised that the price was $199 when all was said and done.
I don’t think I got screwed it was just more than I expected.
Sometimes being thorough is more important than being fast. Tough to balance speed and being aware of the details. Just something for Spencer to improve on.
I used your service before! It was great then even better this time!
Your technician was very professional. He asked us several times if we had any questions.
Great job Good price Very friendly staff
Service was very professional and knowledgeable, and carpets came out extremely clean.
No soap used in cleaning carpets and rugs. In the past, have found that it's next to impossible to remove cleaning products, which results in residue that attracts dirt. Have been using Zerorez for years now. Couldn't be happier with this service.
Very good and on time! Great results too!
I love everything about my service, from the product's, the representative and the service.
Excellent service, a fair price and extra care afterwards. Leaving booties for later great idea. The floors were not crunchy and everything smelled clean.
Take a little more time on dark areas of tile. Was happy overall but noticed kitchen and hallway grout was still dark
Technician was on time, courteous, professional. Did a great job on the toughest stains and gave great advice on how to maintain.
Quick, on time, polite, carpet looks good.
There are streaks in an area that was treated for high traffic.
Everything from the beginning to the end was a great experience.
The company was very responsive to all of my questions and comments.
The tech listened to what I wanted to accomplish.
I knew half way thru the cleaning event I had made the right choice.
Honestly it turned out better than I expected. Thank you
The person doing job is great!!
Job well done
Mark did an excellent job.
Friendly courteous employees. Integrity of service. Just a quality company.
Lower the price to clean a rug. We were charged $1/sf for a standard carpet that was cut to be used as a dining room rug, smaller than the room-size areas.
If three rooms is $130, why is one 9' X 9" rug $88?
I like the fact after the carpet dries; it doesn't have a crusty or stiff feel to it.
This was the first time I used Zerorez to clean the tile floor in my kitchen. Looked like brand new when the representative was done cleaning the floor. The tile floor had never been cleaned professionally.