Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84713 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 28, 2021 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

On-time, fast, careful, friendly, professional technician. noticeable results.

Report a concern   December 27, 2021 — Rated 8 out of 10 by C.S. Zerorez Phoenix
What could we do to improve?

The carpets look great. The man cleaning was very polite. The stairs are very difficult to clean they look better but they’re not completely stain free. I am happy with the service.

Report a concern   December 27, 2021 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

The man that cleaneld carpets very professional and even came back to work
on the stains a second time. Very happy with the results already referred a frien
Barbara Madden who used you guys. Nice to have clean carpet for the holidays as had out of town company

Report a concern   December 27, 2021 — Rated 10 out of 10 by Yvonne Mueller Zerorez Phoenix
What do you like about our products and services?

We noticed that quite a few of our neighbors use Zerorez, so we decided to give them a call when it was time to get our carpets cleaned. The young man that came to our home was very pleasant, promt and informative. He did a great job and the carpets look like new. We also found out they do tile floors and shower stalls....a plus! We'll definitely be calling them again.

Report a concern   December 26, 2021 — Rated 10 out of 10 by G.L. Zerorez Phoenix
What do you like about our products and services?

Customer service on the phone was inviting & easy to get an idea of the cost. Our Tech-James did a GREAT JOB in explaining the best options to meet our goals in cleaning our carpet, more importantly how hard James worked in getting every area clean to the max potential. We’ll definitely have Zerorez come back to clean my ceramic time flooring.
Very happy customer, Thank you Zerorez.
SEMPER FI

Report a concern   December 26, 2021 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

We are very happy with how clean our carpets are and they dried very quickly. I have already referred my friends to you!

Report a concern   December 26, 2021 — Rated 10 out of 10 by Nicole Eancheff Zerorez Phoenix
What do you like about our products and services?

Chris M did a fantastic job. Chris was very friendly, helpful, made great recommendations and went above an beyond in customer service. Our carpet looks great and we would definitely recommend and use Zerorez again.

Report a concern   December 26, 2021 — Rated 8 out of 10 by A.M. Zerorez Phoenix
What could we do to improve?

Well I don't like the way you all price everything out separately for halls and closets. It would be better if it was just a set price based on rooms closets and hall shouldn't count.

Report a concern   December 26, 2021 — Rated 0 out of 10 by D.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpets are still dirty.

Report a concern   December 26, 2021 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

The tech that you sent out to my house was very professional and he did an excellent job.

Report a concern   December 25, 2021 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Very professional. I like knowing the products used don’t leave a residue.

Report a concern   December 25, 2021 — Rated 10 out of 10 by Rochelle Cotela Zerorez Phoenix
What do you like about our products and services?

The young man was friendly, efficient, and left my carpets looking like new!

Report a concern   December 25, 2021 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Very easy to book;
Price is fair;
Very thorough cleaning;
Great staff

Report a concern   December 25, 2021 — Rated 10 out of 10 by M.J.T. Zerorez Phoenix
What do you like about our products and services?

It not only got the carpet clean but Left the carpet soft and smelling nice, almost like new again.

Report a concern   December 25, 2021 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Great service, fair price, and easy scheduling. I love Zerorez and won’t use anyone else.

Report a concern   December 24, 2021 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Great job, thank you.

Report a concern   December 24, 2021 — Rated 3 out of 10 by R.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I do not understand what happened but for some reason spots appeared once the carpet was dry..

I was really impressed by your representative and would request him again.

Report a concern   December 24, 2021 — Rated 8 out of 10 by J.S. Zerorez Phoenix
What could we do to improve?

I was hoping the grout lines would be cleaner.

Report a concern   December 24, 2021 — Rated 10 out of 10 by K.G.P. Zerorez Phoenix
What do you like about our products and services?

They did a great job, they communicated info to me well, and they are speedy!

Report a concern   December 24, 2021 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

The young man that cleaned my carpet was so sweet and respectful. Job well done. I did forget his tip and wish he would contact me so I can give that to him. Great young man and worked hard.

Report a concern   December 24, 2021 — Rated 4 out of 10 by A.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The coffee stain got lighter but was not removed completely. can still see the stain, noticeably

Report a concern   December 24, 2021 — Rated 0 out of 10 by B.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet not satifactory

Report a concern   December 24, 2021 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

He did a really good job and service was excellent. He explained how and what steps would occur was he worked.

Report a concern   December 24, 2021 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Very polite and respectful techs

Report a concern   December 24, 2021 — Rated 10 out of 10 by Martha Madden Zerorez Phoenix
What do you like about our products and services?

The staff are professional, they care about your property and personal items. They have knowledge of what they are doing and very reasonable priced.

Report a concern   December 24, 2021 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

The result is what counts. The tech was very good as well.

Report a concern   December 24, 2021 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

justin was very kind and respectful as I shared my concerns about my freshly painted bedroom

Report a concern   December 24, 2021 — Rated 10 out of 10 by Michelle Peterson Zerorez Phoenix
What do you like about our products and services?

Clean & safe

Report a concern   December 23, 2021 — Rated 10 out of 10 by Patty Williams Zerorez Phoenix
What do you like about our products and services?

Mason was amazing. He explained everything. He was so professional and kind. He’s an asset to your company. This is why I like zerorez

Report a concern   December 23, 2021 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Wonderful service. Our technician was engaged and worked continuously for hours.


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