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based on 86633 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nick was awesome. Carpets and rug looked new
I’ve used zerorez for years and have always been very satisfied.
Some areas of carpet were so wet almost 24hrs later we had to sop them up with beach towels. One area of carpet still damp today (2 days after they were here).
We're a construction office. Dirty, dusty men come thru our office all day. You don't use chemicals that attract that dust. No chemical smell is a big plus also.
Everything went as planned. Very nice polite gentleman cleaned the carpets. He seemed to be very good and explained everything he was doing and what to expect as far as dry times.
Great service Ryan and timely
The gentleman who came alerted me by phone that he was on his way and what he observed when he got inside (I was in another state) and what he saw as problem areas. He gave me a realistic assessment of what he could accomplish and showed me before and after photos while we spoke on the phone. He did a very good job and the carpet felt soft (not crunchy) after he left.
The service was very professional, the tech was outstanding.
Very quick and very clean.
Very Professional and Thorough. Great cleaning job!
Tim was very efficient and thoughtful. Shared products that would help for any future spills. Listened attentively. Worked quickly. Appreciated his thoroughness. He cleaned 3 area rugs and transported our new wool rugs for deep cleaning.
Mary Lou
Efficient Friendly excellent cleaning
My carpet is always really clean when the technician is done. Spots are removed about which I was worried. The technicians are always very polite, answer all questions and provide excellent service.
Carpet really stays cleaner longer. Had an area that needed to be retouched... man was her next day cleaned to my satisfaction. Really the best mannered workers ever.
Works amazingly well on my slate floors.
on time very good job
Great service, very professional. Technician did an excellent job and my carpets look almost new even though they are 19 years old!.
Brian came an hour early and did a wonderful job! I only use Zerorez!
I like their cleaning process because it actually pulls and removes dirt. Also, the drying time is so much shorter so you have access to your space much sooner. Overall, a great service.
Great job as always
The technician was on time, really polite and courteous. He really worked to remove a stain we found and really seemed to care about what he was doing. The system worked great.
Fast and effective
Zerorez has always met my expectations and sometimes exceeded them. Their technicians are very professional, letting us know what they are doing and careful to protect corners and furniture from harm. They have removed tough food and traffic stains leaving the carpet looking like new.
Excellent service and excellent cleaning ...thank you
Quick and easy setup. Very professional, carpets look great
Communicates with customer well with appointment set up and arrival
Every aspect of Zerorez is exceptional! From scheduling to appointment confirmation to service and cleanup! I have been a big fan of Zerorez for years and have recommended you often and enthusiastically!!! Alex was my technician this time and I give him highest marks!!! Thank you again MY carpet and tile service!!!
What was recommended by the technician cleaned our carpets thoroughly. He was very courteous, knowledgeable and made the process very easy. Our carpets look and smell clean.
They are on time, call first, come in and explain the process and get to work.
Your employees and your way of handling business.